RKI Instruments, Inc.

Job Description Job Description RKI Instruments, Inc., an innovative gas detection company located in Union City, is seeking a focused individual with strong technical and interpersonal communication skills to provide our customers with technical support for sales and service of both RKI Instruments portable and continuous monitoring gas detection instruments. This position is a 100% onsite position. The Applications Engineer is responsible for the product applications engineering function at the company. The Applications Engineer is a key member of the company's sales and marketing efforts and interfaces with many personnel and departments within the company as well as outside sales representatives, distributors, and end users of our products. RESPONSIBILITIES: Receiving and making telephone calls as well as emails relating to sales, applications and technical support for the company's products and services. Timely follow up is essential. Sales efforts include prospect...

Job Description Job Description Company Overview RKI Instruments, Inc. is a leading gas detection company based in Union City, California, dedicated to providing innovative solutions for gas monitoring applications. Established in 1994, we pride ourselves on our partnership with Riken Keiki Co. Ltd., the global leader in gas detection technologies, ensuring our customers receive reliable and advanced equipment. Summary We are seeking an IT Support professional to join our team at RKI Instruments, Inc. In this role, you will be essential in providing first level technical support to ensure seamless operations. Your expertise will contribute significantly to our commitment to delivering exceptional service and innovative solutions. Responsibilities Provide technical support for computer hardware, software, printers/copiers, and phones. Quickly respond to support requests in-person, phone, email, or chat. Solve problems on Windows and Macintosh platforms with equal...