Authority HVAC

Job Description Job Description Join a Team That Doesn't Just Dispatch. We Solve Problems. We're looking for an organized, detail-oriented Commercial HVAC Dispatcher to join our growing operations team. This is more than a scheduling position. Our dispatchers are the central hub of our operation, coordinating technicians, managing emergency service calls, communicating with customers, and making the decisions that keep our business moving efficiently every day. If you enjoy solving complex problems, thinking several steps ahead, and working in a fast-paced environment where no two days are the same, we'd like to meet you. What You'll Do Dispatch and route HVAC technicians throughout assigned territories. Build efficient daily schedules that maximize technician productivity and minimize drive time. Coordinate emergency service calls with urgency and sound judgment. Communicate professionally with technicians, customers, account managers, vendors, and internal...

Job Description Job Description Description Authority HVAC, a national HVAC provider for retail chains, is seeking a Customer Service position. Authority HVAC is utilized by major apparel, home furnishings, electronics, hospitality, and other specialty retail chains to maintain the heating and air conditioning services for their retail stores across the United States. The company performs these services through a combination of local service providers and our own directly employed service technicians. The role of the Customer Service Representative position is to lead the "repair request" process from the point it's received by the customer to the point the repair is completed at the store. There are multiple steps in this process, but the most important aspect of the role is "Customer Service Excellence"- showing each customer the respect, urgency, and communication level necessary to make us shine!! Responsibilities and Duties Acknowledging receipt of service...