Colorado Mountain College
Glenwood Springs, CO, USA
Job Description: Primary Responsibility Under the supervision of the Assistant Vice President of Business Services, the Business Systems Specialist (BSS) is a primary point of contact for technical support of central multi-user administrative applications, especially Workday. The BSS will perform primary and secondary technical problem identification, analysis, and resolution. This includes troubleshooting applications and software for all internal customers, and is also responsible for assisting the software developers in testing software updates and new applications systems. Technical support duties may include implementing automated solutions for manual processes, project managing technology enhancements, initiating requests for system enhancements or changes to business procedures where applicable, and communicating with and potentially training of end-users. This position monitors the performance of system modules; collaborates with applications services staff; tests...