ROCH Capital
Glen Mills, PA, USA
Job Description The Bankcard Support Associate is responsible for performing all daily/weekly/monthly departmental functions, reporting, account maintenance/build/audit, and provide support for projects/business initiatives on various bankcard issuing, acquiring and recovery platforms. This position reports in-office at our Glen Mills, PA Headquarters Monday to Friday 8am -5pm Essential Functions: * Complete all essential account support functions including account build/maintenance/audit, monetary adjustments, recovery account recall and placement, and file transfers. * Create, modify and deliver account communications - E-mails, Letters, Statements and Messaging. * Complete modifications to system level settings including FD Product Control File / DMM, FD Products suite, and Latitude Recovery System. * Complete scheduled and ad hoc internal issuing / acquiring/ recovery portfolio reporting. * Provide support with testing and monitoring systems and complete appropriate...