1578 technical support specialist jobs found

Job Description We are seeking a primarily work from home Technical Support Specialist to join our team! You will resolve computer-related issues for your clients. Responsibilities: * Provide technical assistance with computer hardware and software * Resolve issues for clients via phone, in person, or electronically * Recommend hardware and software improvements * Track customer issues and resolutions Qualifications: * Previous experience in IT, customer service, or other related fields * Ability to build rapport with clients * Strong troubleshooting and critical thinking skills * Positive and professional demeanor Required Skills: * Networking * Active Directory * Remote Desktop Services * Office365

Job Description "The Natural Products Technical Support Specialist is a critical role who acts as the liaison between our Science department and our customers. This role is responsible for compiling and maintaining science-related technical resources for products, ingredients, and "behind the label" information all of which are used to support inquiries from customers, sales representatives, and consumers. In addition, the Natural Products Technical Support Specialist manages and researches raw material ingredients to help establish regulatory statements and consumer usage guidelines. We welcome you to join our growing team and help us enhance our customer experience through this exciting role! What to Expect: * Update and maintain technical information for all products and ingredients. * Respond to all incoming technical questions in a timely manner (24 hours). * Support the sales team, brand managers, and customer service representatives on technical inquiries for products and...

Job Description We are looking for a proactive, self-motivated professional with experience and an affinity for technology and innovation to serve as our Technical Support Specialist. As an InVue Technical Support Specialist, you will directly interact with our customers ensuring the highest level of customer satisfaction through product mentoring, coaching, and consulting services, as well as acting as a customer advocate to resolve issues and improve processes. You may be a great fit for the Technical Support Specialist position if: · You have a real passion for technology and innovative solutions. · You are naturally curious about the way things work and have the distinct ability to pick up both hardware and software concepts easily. · You are an amazing problem-solver with exceptional customer service skills, going beyond customer expectations. · You have excellent interpersonal, verbal, and written communication skills, as well as the ability to effectively prioritize and...

Job Description We are seeking a Technical Support Specialist to join our team! You will resolve any and all technical support issues with our clients. (Tech Support). This person needs a background with technical skills and a strong emphasis on multitasking. We Will Train all specific duties Including but not limited to: Initial response on phones, communicating professionally with merchants, accessing database (Iris & ZOHO), completing files & programming credit card terminals, all technical issues with industry terminals and some technical issues with POS (Order Counter). Keeping tech dept. organized and all inventory accounted for in the system. You will also be responsible for taking after-hour phone support calls every other week. 90day probationary period on all new employees. Responsibility: * Provide technical assistance with credit card industry hardware and limited POS products * Track merchant issues and resolutions in CRM * Resolve issues for merchants via...

Job Description NEWPRO Home Improvement Solutions, the leading home improvement company in New England , has this exciting new position of Technical Support Specialist I open in their Wilmington, MA office to support company growth, customer demand, and expanding territories. NEWPRO Home Improvement Solutions, the leading home improvement company in New England , has this exciting new position of Call Center Technology Administrator open in their Wilmington, MA office to support company growth, customer demand, and expanding territories. NEWPRO has been serving New England with home improvement solutions for over 75 years with coverage throughout MA, RI, NH, ME, and CT. As a Technical Support Specialist I at NEWPRO, you will contribute to this mission by leveraging technology and data to help transform the total business enterprise with the automation processes and workflows across every line of business. You will report to the Director of Marketing. In this role, you can expect...

Job Description We are seeking a Technical Support Specialist to join our team! You will resolve computer-related issues for your clients. Responsibilities: * Provide technical assistance with computer hardware and software * Support Senior Resident with cable TV setup and support * Setting new Cable Modems and routers when new Residents move in * Troubleshoot our SeniorTV service. This is our cable TV and cable internet provider. There's set top boxes etc.Set up TiVO set top boxes. * troubleshoot Internet connectivity issues * Resolve issues for clients via phone, in person, or electronically * IT help desk and support * Track customer issues and resolutions * Some cabling and HW skills required. Qualifications: * Previous experience in IT, customer service, or other related fields * Ability to build rapport with clients * Strong troubleshooting and critical thinking skills * Positive and professional demeanor Company Description Ovatio is a provider of IT contract staffing and...

Job Description Overview Client First Technologies (CFT) is looking for a Technical Support Technician to join our team. The Tech Support Specialist is responsible for ensuring student training infrastructure is functional and available as well as managing user accounts in Active Directory. Assist customers overcome technical challenges through monitoring and performance management. The Tech Support Specialist identifies problem areas and opportunities for improvement in a mission critical network. As a Technical Support Specialist on our team, you will utilize your communication skills to turn metrics into information and communicate their meaning. You will gain experience in managing users and computers in an enterprise network. Our technical team offers an environment of skill development, knowledge sharing and teamwork. This is a full-time, onsite position located in Port Hueneme, California. CFT offers a competitive benefit package and collaborative work environment with a...

Job Description Are you ready to make a REAL impact to the lives of millions of people? At Capsa Healthcare, you can do just that! Our products help provide care to patients worldwide and allow clinicians to work efficiently. As a quality ambassador, your work will assist many companies deliver meaningful healthcare products that may even help take care of your family members one day. We are professionals who are passionate about doing work that matters. Come join us and make a difference alongside your colleagues who are proud to be Capsa team members. We are a global company with emphasis on work-life balance. We are seeking a full-time Technical Support Specialist who is part of a dynamic customer support team working to develop healthcare products that enhance patient care, safety and caregiver workflow. Capsa's innovative and reliable solutions elevate the performance of healthcare delivery. To view our products, visit www.capsahealthcare.com. Position Location: Portland, OR...

Job Description Welcome to Utility Associates ! Are you ready for a new and exciting career?! We have an awesome team with amazing benefits and competitive pay! See more about how Utility is changing the world of technology! Job Summary Reporting to the Manager of Technical Support, the TSS will be the first point of contact for customers seeking assistance. The TSS will provide technical support and escalation assistance by responding to customer's telephone and email inquiries. A TSS will escalate unresolved issues to the next tier level of support and follow-up and update customers status and information. The shift we are hiring for include: * Open Availability to include weekends. Job Duties; * Provide exceptional customer service to our customers and internal users * Provide support and resolve issues via phone, e-mail and remote sessions * Help customers troubleshoot issues they encounter while using the software and provide actionable tips to resolve the problem * Send...

Job Description Technical Support Specialist - Buffalo, NY This is a hybrid job - 60% On-site and 40% Home Office! Odoo ERP system is enterprise resource planning software used company-wide for the management of business processes. Odoo provides seamlessly integrated functional business apps called Odoo apps that form an ERP solution.Our unique proposition of integrated apps which work seamlessly together gives users the ability to automate and track everything they do. The open-source development model of Odoo has allowed us to leverage thousands of developers and business experts to build the world's largest ecosystem of fully integrated business apps. Odoo has become a global network with more than 7 million users, partners in more than 120 countries and we continue growing with 1500 daily downloads. We are growing fast and need to hire faster. About the job: As a Technical Support Specialist here at Odoo, you will help us achieve our mission of accelerating value for...

Job Description NEWPRO Home Improvement Solutions, the leading home improvement company in New England , has this exciting new position of Technical Support Specialistopen in their Wilmington, MA office to support company growth, customer demand, and expanding territories. NEWPRO Home Improvement Solutions, the leading home improvement company in New England , has this exciting new position of Technical Support Specialistopen in their Wilmington, MA office to support company growth, customer demand, and expanding territories. NEWPRO has been serving New England with home improvement solutions for over 75 years with coverage throughout MA, RI, NH, ME, and CT. As a Technical Support Specialist I at NEWPRO, you will contribute to this mission by leveraging technology and data to help transform the total business enterprise with automation processes and workflows across every line of business. You will report to the Director of Marketing. In this role, you can expect to: * Use your...

Job Description We are currently seeking a Technical Support Specialist (TSS) to join the Parata Systems Team! The Technical Support Specialists (TSS) provide entry-level technical phone support and problem resolution for customers of Parata's pharmacy automation solutions. TSS will instruct customers and field engineers in the basic operation and maintenance of the hardware, software and related network and database applications. To be successful in this role, previous experience troubleshooting technical products in person or via telephone is crucial. Prior customer service experience and strong computer skills are a must. Key Responsibilities * Provides level one technical support in a Technical Assistance Center environment. Consults with field service engineers and other support staff; applies technical knowledge to diagnose problem; refers to technical manuals and schematics; requests assistance, as necessary, from more senior staff; following-up with local service personnel...

Job Description At Dura-Line, we create solutions that better connect people and information across the globe. No matter how big or small a role we each play, everything we do is connected to that shared purpose. Your work with us will help reinvent the future of cities and homes, link communities to data infrastructure, expand access to health and wellness, and create critical human connections between families and friends. Technical Support Specialist (Contract/Hybrid) The position of Technical Support Specialist is responsible for the support of end user services for Dura-Line LLC, a division of Orbia, a $7B+ global organization. This is a hybrid role is based out of North Salt Lake, UT . Most of the support for the additional locations will be via remote tooling, however the position is expected to travel to nearby sites several times a week as required or as per agreed schedules with the IT manager. The position will be required to work at a high level of independence, as it...

Job Description Our employee-owned financial services client in Dayton, Ohio is looking for a Technical Support Specialist to assist its employees regarding problems with computer devices, hardware, software, and printers. This position is an on-site, in-office role that may require some on-call support as needed. Apply today with interest! Responsibilities: * Monitor and work the Incident Management queue to prioritize, document, and resolve support requests * Provide prompt quality customer service * Resolve, install, configure, diagnose, repair, and maintain IT assets remotely or in-person/deskside Requirements: * Associate's degree in computer science or a related field is preferred * 2-4 years of technical support experience * Ability to learn the company's network infrastructure and how applications function within the network and interact with other systems * Ability to work effectively with various personality types and with individuals at all levels of the organization *...

Job Description Technical Support Specialist The Technical Support Specialist will work directly with customers to describe functionality, troubleshoot problems, monitor system availability, and resolve incidents. The position may interact with program application developers, trainers, and infrastructure support. The position will use a Sponsor's tool to manage tickets/support requests. The position must be able to accurately capture, categorize, and report trouble calls, suggested system enhancements, etc. The position may also support testing and process access requests. Technical Support Specialist will have the following areas of responsibility: A. Responsible for all customer and field maintenance support issues relative to NMCP IM/IT. B. Responsibilities include Management, Field Technical Support, Research and Development (new technologies) workstation/client support. C. Conduct site surveys, then assess and document current site configuration and user requirements. Design...

Job Description We are an established, financially strong, growing Managed IT Services company based in Northern NJ. Our mission is to make our clients more productive with relevant technology solutions and support. Our Technology Services include systems monitoring, proactive preventative maintenance, IT help-desk support, and technology-related project management services. We set up, maintain and manage networks for businesses with between 10 and 150 PCs, and with 1 to 10 on-premise or cloud-hosted servers in single and multi-site locations. We provide on-site and remote help desk support as well as systems monitoring and alerting. IT Helpdesk / Tier 1 Support Specialist (Entry Level) duties: * Provide telephone/remote and on-site troubleshooting, training, and tech support to end users * Work with multi-layered security protocols to ensure client system safety * Maintain accurate client network documentation * Perform software installs and updates * Set up and configure PCs,...

Job Description Our Company is growing and adding a new position. Employment Type: Full Time This role is for an entry level technical project support specialist who can effectively perform both onsite and remote troubleshooting as well as to provide responsive support and to efficiently resolve technical issues for a wide range of organizations. The primary objective is to have satisfied customers and to gain referrals for further company growth. Responsibilities This position will perform technical support for the hardware and software of smart meters and the smart meter reading IT infrastructure including phone/on-site technical support for water, gas, and electric municipal customers. Assist customers with troubleshooting of meter communications to the meter reading IT infrastructure. Maintain an appropriate relationship with customers and ensure that customers are satisfied with the services provided. Primary Functions * Provide excellent customer service/communications...

Job Description Our company is growing and adding a New Position. Employment Type: Full Time This role is for an entry level technical support specialist who can effectively perform both onsite and remote troubleshooting as well as to provide responsive support and to efficiently resolve technical issues for a wide range of organizations. The primary objective is to have satisfied customers and to gain referrals for further company growth. Responsibilities This position will perform technical support for the hardware and software of smart meters and the smart meter reading IT infrastructure including phone/on-site technical support for water, gas, and electric municipal customers. Assist customers with troubleshooting of meter communications to the meter reading IT infrastructure. Maintain an appropriate relationship with customers and ensure that customers are satisfied with the services provided. Primary Functions * Provide excellent customer service/communications skills within...

Job Description Host technical IT calls with customers to discuss deployments and identify any potential issues Modify existing configuration templates for wireless access points and radios for upcoming customers Validate devices and configurations of equipment after they arrive onsite and are connected to the network. Transfer all IT related documentation to software deployment specialists. Customer service experience - over the phone Need to be very versatile Windows exp is a requirement Tech savvy Top skills 1. Networking exp - IP exp is a plus Windows OR Linux OS experience Attention to detail and strong documentation skills are required. Must have working knowledge of network troubleshooting commands in both Windows and Linux environments. Experience: 2 to 4 year of technical experience Company Description Synectics is one of the nation's foremost consulting firms, working with a client base that includes some of the leading institutions and Fortune 500 corporations in the...

Job Description Field Service Technician Leading manufacturer of agricultural & compact tractors seeks a field service technician to join their team. Pay: $40k - $53k/year depending on experience What you do: * Provide a high level of customer service by communicating technical information necessary to repair tractors * 30% - 50% travel required to customer sites * Assist Dealer Service Personnel by providing technical information and troubleshooting advice necessary to repair tractors or over the phone and onsite What you need: * 3 years of experience in a mechanical engineering role * Associates degree in mechanical or agricultural engineering or related field * Familiarity with MS Office software programs (Windows, Outlook, Excel, Word, PowerPoint, etc.), Electronic Documentation systems, and electronic diagnostic tools * Experience with auxiliary equipment associated with tractors, such as loaders and implements What's in it for you: * Competitive salary * Medical, dental,...