Goodwill of Delaware and Delaware County
Middletown, DE, USA
Job Description POSITION PURPOSE: Retail Team Lead The Retail Team Lead oversees and participates in all day-to day store activities including safety compliance, front end and backroom oversight of the store. The Retail Team Lead is responsible to maximize sales, production and customer service and is a key holder responsible for store opening and closing activities as directed by the Store Manager and/or Assistant Manager. This position is a member of the Management Support Team. ESSENTIAL FUNCTIONS AND BASIC DUTIES: * Follow safety policies and procedures ensuring maximum security and protection of all customers and company assets. * Ensure maximum customer satisfaction. Work cooperatively with all consumers, community groups, co-workers, and subordinates to promote the achievement of the company mission. Maintain strict confidentiality of all sensitive information concerning consumers and/or employees. * Achieve 100% or higher of weekly transaction value goal. * Achieve 100% or...