Swift Placement & Consulting
Hoffman Estates, IL, USA
Job Description Job Description **Willing to assist in relocation costs** Essential Job Functions: The Service Coordinator is tasked to manage costs and revenue generation to keep the local office profitable and manage customer satisfaction in regards to service quality and response time. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Responsibilities include up to and not limited to: • Provide Technical support for customers. • Provide local training to improve FSE skill sets. • Assist with 2nd Level tickets and escalations. • Provide Field support to Technicians when needed. • Schedule and provide technical support to the engineers in the Service Department. • Manage open...