Swift Placement & Consulting
Schaumburg, IL, USA
Job Description Job Description The Applications Engineer reports to the General Manager or National Service Manager and is responsible for sales and customer support. This includes before sale support through test cuts and demonstrations and after sale support through training, machine programming, problem solving and service. Applications Engineer usually specializes in a specific type of equipment, e.g. WEDM, EDM, Machining Center and 3D Metal Printer. Maintain integrity and ethics in all actions and conversations with customers. Essential Duties and Responsibilities: Essential Duties: Program machine via CAD /CAM software to perform test cuts and generate test cut reports to aid in sales efforts. 35% Perform machine demonstrations to customers, including programming and analyzing results. 20% Provide on-site and off-site machine operation classes and training to new customers. 15% Provide customers with continued technical support on machine setup, programming and...