Diventures
Alpharetta, GA, USA
Job Description Role Profile At Diventures, where safety is our number one priority and fun is our number one goal, we are in the relationship business. The Customer Experience Specialist contributes to the success of Diventures by consistently building positive experiences and lasting relationships with our customers through high-touch, high-communication, personalized customer service. As the first point of contact for the customer, the Customer Experience Specialist is the ‘face of the company’ and takes personal ownership of each customer’s experience. With friendliness, professionalism, integrity, a great sense of urgency and care, the Customer Experience Specialist defines each Diventures customer’s experience by demonstrating genuine interest and a sincere desire to know and understand each customer’s unique needs and aspirations; making product and service recommendations that best serve the customer’s interests. Because everything communicates, the Customer Experience...