The Therapy Network
Norfolk, VA, USA
Job Description Job Title: Patient Care Representative Job Type: Full-time Salary: $14.00 - $17.00 per hour Location: One location - Ghent/Hague The Therapy Network (TTN) is an employee-owned PT company that raises the standard of physical therapy by providing accessible and specialized care. We prioritize patient satisfaction and are dedicated to promoting a culture of support and growth for our employees. As a part of our marketing team, we are seeking an experienced, outgoing, and professional Patient Care Representative who is passionate about helping our patients achieve better health. Responsibilities: * Monitor patient satisfaction and treatment plan compliance * Gather patient feedback and ensure prompt recording, reporting, and action * Coordinate patient and staff engagement through organized clinic activities and events * Lead internal marketing efforts by tracking new referral sources * Assist the clinical and marketing teams in building the clinic referral network *...