Allied Health Solutions IPA
Los Angeles, CA, USA
Job Description Patient Advocate The Patient Advocate is responsible for establishing and implementing strategies to better engage and retain patients through changes to workflows and enhance the delivery of customer service to increase patient satisfaction. Also responsible for collaborating with dental and behavioral health to develop customer service goals and plans designed to increase patient retention and access to care and services, as needed. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Work in conjunction with practice management department, clinic managers and sales and marketing to develop and implement strategies to better engage and retain patients. • Work with the marketing consultant and outreach specialist to implement and distribute comprehensive community outreach and engagement plan and messaging materials. • Enhance communication with patients regarding services rendered at Allied Health Solutions to improve quality service and reduce dis-enrollment rates. •...