2734 member service representative jobs found

Job Description APPLY DIRECTLY by visiting our website: www.s3cuso.com - click on current openings - Member Service Representative OVERVIEW The Service Representative will respond to member inquires via telephone regarding membership, banking products, services and rates while providing friendly, accurate and speedy service. He/she will also resolve member issues timely and thoroughly, seeking to exceed member expectations on every call. The position will utilize knowledge of products, data systems and web based applications to provide information and remedy member service issues. Higher level responsibilities will also include the following: Responding to online banking and bill payment inquiries; troubleshoot connectivity issues for online banking and bill payment; resolve ID/password access issues; prepare professionally written responses to email inquiries, ensuring that the member's response is completed within established timeframes; research and resolve member bill payment...

Job Description ROLE Responsible for providing member service, lending, and sales functions to members and potential members. Presents a full range of services to members and prospective members. Assists with the support of business development functions in emerging markets. * Opens new membership accounts, effectively onboarding members, and actively cross-selling additional products and services. * Performs member service functions in accordance with established policies and standards. Resolves members' requests, problems, and questions promptly. Presents and explains Credit Union services and products to members and assists in meeting their financial needs. * Actively cross sells loan products, interviews applicants, and enters complete and accurate loan applications. Collects supporting loan documents and submits for credit review. Assists members with signing of loan documents. * Performs a variety of account and loan maintenance functions. * Visits and services roving...

Job Description Serves as the Member Service Representative for None Suffer Lack Federal Credit Union (the "Credit Union"). Responsible for providing general and specific service-related information in person, by phone and/or in writing to potential and existing members concerning the Credit Union's products, services and policies. Provides information including eligibility for membership, types of credit union accounts, interest rates, current dividend rates, current promotions, and branch location and hours. Responsible for problem solving, educating the membership, loan underwriting, and cross-selling products and services that meet the needs of the members. Interacts with credit union vendors to ensure that all products and services are working in accordance with contract specifications. * Requirements - One to three years of banking or credit union experience as a Member Service Representative is preferred but not required. - Ability to explain the features and benefits of...

Job Description Title: Member Service Representative Reports to: Manager Classification: Non-Exempt Supervises: N/A Date: April 3, 2023 Purpose Performs a variety of functions that includes but not limited to: teller, account opening, clerical duties and member service. Must possess knowledge of credit union philosophy, organization, bylaws and operational procedures so as to answer questions of a general nature. Primary Duties and Responsibilities 1. Present to members a pleasant personality and a neat appearance when transacting with them. Assist members with all teller duties including but not limited to deposits, withdrawals, payments, sales, and demonstrate an understanding of all the credit union's products and services. 2. Operates computer terminal for transactions, member status or to input information. 3. At close of business, will balance cash and summarize daily activity. 4. Assist members in opening and closing of accounts or making changes to existing accounts. Will...

Job Description We are seeking a Teller/Member Service Representative to join our team! You will be responsible for helping members by providing product and service information and handling financial transactions. Responsibilities: * Handle member inquiries * Open new accounts * Provide information about the products and services we offer * Troubleshoot and resolve transaction issues * Document and update member records * Develop and maintain a knowledge base of the evolving products and services ​ Qualifications: * Previous experience with cash handling, member service, or other related fields * Active listener * Ability to prioritize and multitask * Positive and professional demeanor * Excellent written and verbal communication skills Company Description Credit unions are a Non Profit financial services company, owned by its membership. Company Description Credit unions are a Non Profit financial services company, owned by its membership.

Job Description JOIN OUR BRANCH TEAM! MEMBER SERVICE REPRESENTATIVE First New York FCU is seeking candidates for Member Service Representative (MSR) positions in our branch offices. Experience working in a credit union/bank is required. Our MSR provides credit union services to members in the branch environment. Responsibilities include opening new memberships, referring consumer and real estate loans to Loan Sales team, promoting e-banking services and cross selling products/services to benefit member needs. Position will entail working as a team to meet branch goals. Candidate will be expected to have or obtain Notary Public designation. Candidate must demonstrate a highly motivated, positive, outgoing personality to ensure an unsurpassed level of member service to meet and exceed expectations with every interaction. EXCELLENT BENEFIT PACKAGE Visit us at www.firstnewyork.org To complete an Application terri.clasen@firstnewyork.org Terri Clasen, Human Resources Department First...

Job Description Member Service Representative - I General Summary As a Member Service Representative in the Call Center, the primary goal is to best serve the member in a friendly, professional, and timely manner. They are to know and understand the products, services, and benefits of GECU, and be able to assist members with their questions and concerns. They will also troubleshoot and resolve member-related issues, answer questions, and serve as the "goodwill" agent for the credit union. Demonstrates reliability in attendance and timeliness. Essential Functions, Duties, and Responsibilities Major areas of responsibility include, but are not limited to: * Act as a point-person for all member telephone inquiries. * Answer general questions about any credit union products and services and cross-help as applicable (i.e. if they call in for their balance, offer to walk them through setting-up Online Banking) * Utilize the tools available to troubleshoot member issues related to their...

Job Description *Ask us about our $3,000 signing bonus! We are Lafayette Federal Credit Union, recognized in the S&P Global Market Intelligence Report as one of the Top 100 performing credit unions in 2021 for the second year in a row, securing the #12 spot out of over 1,700 qualified credit unions nationwide. Our organization is growing and we're seeking top-notch individuals to provide support to our members. Our goal is to become the premier financial partner for every one of our members. Our member support team is a critical component in achieving that success. We are currently seeking Member Service Representative (MSR) for our VA branch! This is not your typical teller role. You will be joining a dynamic team focused on providing credit union members with an unparalleled service experience. As a Member Service Representative you will be empowered to do what's right for the member because you have a passion for helping others succeed. You must possess proven customer...

Job Description We are seeking a Spanish Speaking Member Service Representative to join our team! We are looking for someone outgoing, articulate, intelligent, hardworking, dynamic, and member focused. Qualified candidates must have exceptional conversational skills in Spanish. Qualifications · Spanish Bilingual Required Education: * High school or equivalent (Required) * Some college preferred The preferred requirements are as follows: * Two years of similar or related experience preferably with a financial institution * One year cash handling and sales experience * A basic understanding of operating a computer with the ability to navigate the internet and use Microsoft Office. * A willingness to work within a retail sales environment, possessing a professional, patient, and friendly demeanor always when assisting members. * Team player who is self-motivated, organized, detail oriented, and accurate * Ability to prioritize workflow while learning new things in a relatively short...

Job Description Full Time Teller - Olathe, KS location Member Service Representative Fast growing Olathe, KS credit union seeking tellers. Must be: • Friendly • Professional • Handle multiple tasks • Cash handling • 10-key Previous cash handling experience required. Previous teller or financial experience a plus. Send resume to: resume@uccumo.com United Consumers Credit Union offers a competitive salary and excellent benefits. Do you want to work for a company who cares about their staff and the Members they serve? Do you thrive in a fast-paced environment? Are you someone who delivers your very best work performance each day? If you answered yes to all of the above, then apply at United Consumers Credit Union! We are seeking qualified candidates for our fast-growing credit union, our UCCU Family, and we want to connect with you! At United Consumers Credit Union, we know your career is important to you, and so is the type of company you choose to work for to be your best. That is...

Job Description POSITION DESCRIPTION: MEMBER SERVICE REPRESENTATIVE Department : BRANCH OPERATIONS Classification: Non-Exempt Reports to: Branch Manager GENERAL DESCRIPTION: The MSR position is focused on using the consultative sales process to proactively identify and meet the financial needs of members. Maintains focus on acquiring new households and/or deepening existing customer relationships through a variety of activities. This role is responsible for processing teller transactions as well. Achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types. Ensures members and prospective members are promptly and professionally served. Provides general credit union information and cross-sells services. Exhibits CTFCU's Core Values in all interactions. ESSENTIAL FUNCTIONS: * Interviews, takes applications, gathers information, and processes preliminary documentation on loan requests. * Evaluates and verifies loan applications and...

Job Description We are seeking a Member Service Representative For Health Plan to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Responsibilities: * Handle customer inquiries and complaints * Provide information about the products and services * Troubleshoot and resolve product issues and concerns * Document and update customer records based on interactions * Develop and maintain a knowledge base of the evolving products and services ​ Qualifications: * Previous experience in customer service, sales, or other related fields * Ability to build rapport with clients * Ability to prioritize and multitask * Positive and professional demeanor * Excellent written and verbal communication skills

Why work at NEFCU? Growing Company, great benefits package, and a fun place to work! As an employee of NEFCU you will be able to take advantage of a generous 401(k) and pension plan, tuition reimbursement, competitive Medical, Dental and Vision benefits and FSA Programs. We also offer Aflac’s Supplemental Short-Term Disability, Cancer and Accident Plans and employer paid Group Term Life Insurance coverage, Long Term Disability and Employee Assistant Programs. Our benefits don’t end there! We want you to enjoy where you work – you could be our next Employee of the month, take part in our enticing Referral Program, become a part of the Employee Advocacy group, and join in the fun on Employee Recognition Day and various company events throughout the year!   The Member Service Representative has the opportunity and the responsibility to ""sell"" the products and services and the image of the Credit Union to each member or prospective member encountered daily. The MSR must have a...

Job Description SUMMARY - Looking for a remote Member Service Representatives The Service Representative will respond to member inquires via telephone regarding membership, banking products, services and rates while providing friendly, accurate and speedy service. He/she will also resolve member issues timely and thoroughly, seeking to exceed member expectations on every call. The position will utilize knowledge of products, data systems and web based applications to provide information and remedy member service issues. Higher level responsibilities will also include the following: Responding to online banking and bill payment inquiries; troubleshoot connectivity issues for online banking and bill payment; resolve ID/password access issues; prepare professionally written responses to email inquiries, ensuring that the member's response is completed within established timeframes; research and resolve member bill payment issues within service level agreement standards. We will also...

Job Description We are seeking Member Service Representatives: Mountainside Fitness offers unique benefits to our employees including: * Complimentary membership with deep personal training discounts * Onsite Childcare- bring your kids to work with you * Consistent work schedules that DON'T change from week to week * Flexible pay schedules for hourly employees- Get paid when you need it * Incredible growth opportunities- 100% of Mountainside General Managers were promoted from within. Compensation comprised of hourly and commission Qualifications and Job Responsibilities: Effectively tour and sign-up prospective members (reference the tour check sheet) & provide accurate & thorough information about the Club Have each toured member completely fill out guest/Prospect card (signature required) Complete data input of tour information into the system Set up assessments for members. Follow-up courtesy calls to members. Accept cancellations and question canceling member's reason...

Job Description We are seeking Member Service Representatives: Mountainside Fitness offers unique benefits to our employees including: * Complimentary membership with deep personal training discounts * Onsite Childcare- bring your kids to work with you * Consistent work schedules that DON'T change from week to week * Flexible pay schedules for hourly employees- Get paid when you need it * Incredible growth opportunities- 100% of Mountainside General Managers were promoted from within. Compensation comprised of hourly and commission Qualifications and Job Responsibilities: Effectively tour and sign-up prospective members (reference the tour check sheet) & provide accurate & thorough information about the Club Have each toured member completely fill out guest/Prospect card (signature required) Complete data input of tour information into the system Set up assessments for members. Follow-up courtesy calls to members. Accept cancellations and question canceling member's reason...

Job Description *ONLY HIRING IN DC, MARYLAND AND VIRGINIA* Lafayette Federal Credit Union (LFCU) is currently seeking Member Service Representatives (MSR) for our DC, MD, and VA branches. We are Lafayette Federal Credit Union, recognized in the S&P Global Market Intelligence Report as one of the Top 100 performing credit unions in 2021 for the second year in a row, securing the #12 spot out of over 1,700 qualified credit unions nationwide. Our organization is growing and we're seeking top-notch individuals to provide support to our members. Our goal is to become the premier financial partner for every one of our members. Our member support team is a critical component in achieving that success. We're seeking a person to join our team who is passionate about solving problems and help unsatisfied members become happier. Customer service roles can be tough when having to deal with confused, upset, and disappointed customers. Oftentimes, your boss or management team doesn't...

Job Description *ONLY HIRING RESIDENTS OF DC, MD AND NORTHERN VA* Lafayette Federal Credit Union (LFCU) is currently seeking Member Service Representatives (MSR) for our DC, MD, and VA branches. We are Lafayette Federal Credit Union, recognized in the S&P Global Market Intelligence Report as one of the Top 100 performing credit unions in 2021 for the second year in a row, securing the #12 spot out of over 1,700 qualified credit unions nationwide. Our organization is growing and we're seeking top-notch individuals to provide support to our members. Our goal is to become the premier financial partner for every one of our members. Our member support team is a critical component in achieving that success. We're seeking a person to join our team who is passionate about solving problems and help unsatisfied members become happier. Customer service roles can be tough when having to deal with confused, upset, and disappointed customers. Oftentimes, your boss or management team doesn't...

Job Description Dixie Line Credit Union is seeking a Member Services Representative. * Serves customers by completing account transactions. * Provides account services to customers by receiving deposits and loan payments, cashing checks, issuing savings withdrawals, and recording night and mail deposits. * Sells cashier's checks. * Answers questions in person or on telephone and refers customers to other bank services as necessary. * Records transactions by logging cashier's checks, certified checks, and other special services; preparing currency transaction reports. * Completes special requests by closing accounts, taking orders for checks, opening and closing Christmas club accounts. * Reconciles cash drawer by proving cash transactions, counting and packaging currency and coins. * Reconciles loan coupons and other transactions. * Maintains supply of cash and currency and turns in excess cash and mutilated currency to head teller. * Complies with bank operations and security...

Job Description Job Title: Member Services Representative Location: Bronx, NY Job Description: The Member Services Representative's responsibilities may include communicating with all customers intenally and externally (verbally and written). Takes transportation orders and fills out transportation form. Handles conflicts, makes decisions on a timely basis and stands behind them. High school diploma or general education degree (GED) required. Associates degree or certificate/degree from a technical school preferred; or three to six months related experience and or training; or equivalent combination of education and experience. Ability to clearly communicate and be understood in English. Basic computer skills (word, email). Excellent Customer Service Skills. 1-2 years of experience as receptionist and/or customer service experience. Bilingual Russian Company Description Pride Health is a leading minority-owned healthcare recruitment & staffing firm that offers highly...