345 guest service representative jobs found

Job Description We are seeking a Guest Service Representative to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency. Responsibilities: * Register and assign rooms to guests * Confirm phone and online reservations * Respond to guest needs, requests, and complaints * Collect payment from departing guests * Keep records of occupied rooms and guests * Communicate pertinent guest information to designated departments ​ Qualifications: * Previous experience in customer service, front desk service, or other related fields * Ability to build rapport with guests * Strong organizational skills * Excellent written and verbal communication skills

Job Description We are seeking a Guest Service Representative to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency. Responsibilities: Receives and confirms room reservations by letter, telephone, email, or personal contact. Registers and assigns rooms to guests, makes and issues room keys, and may escort guests to rooms as needed. Ensures that only authorized patrons use government- sponsored quarters. Calculates and posts charges to patrons' accounts and balances totals with control records. Accepts payment, makes change, and presents departing guests checkout statements. Prepares and safeguards cash receipts, prepares daily cashier's report, daily activity report, and may prepare consolidated daily activity report. Maintains current checkout list. Maintains and sells sundry sales items to patrons. Maintains a professional appearance and demeanor at all times. Ensures required information is received from...

Job Description Position: Guest Service Representative Report to: General Manager Purpose of Position: Greet all Guests and provide a high quality of assistance in registering, assigning rooms, making reservations and arranging for all other services requested by the Guest. 1. Personally greet all Guests upon their arrival at the hotel in a professional, courteous manner according to hotel policy. 2. Register Guests and assign rooms in an accurate, timely and polite manner. 3. Ensure Guests are directed to their room in a manner which ensures understanding of the hotel areas, without announcing room numbers. . 4. Answer telephone calls in a prompt (within four rings) manner and direct calls accurately or assist the caller with requests. 5. Make and confirm all reservations in a polite, accurate and efficient manner. 6. Compute bill and collect payment at check out from Guests in an accurate, efficient manner maintaining hotel accounting, credit control and financial transaction...

Job Description We are seeking a Guest Service Representative to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency. Responsibilities: * Register and assign rooms to guests * Confirm phone and online reservations * Respond to guest needs, requests, and complaints * Collect payment from departing guests * Keep records of occupied rooms and guests * Communicate pertinent guest information to designated departments ​ Qualifications: * Previous experience in customer service, front desk service, or other related fields * Ability to build rapport with guests * Strong organizational skills * Excellent written and verbal communication skills

Job Description We are seeking a Guest Service Representative to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency. Responsibilities: * Register and assign rooms to guests * Confirm phone and online reservations * Respond to guest needs, requests, and complaints * Collect payment from departing guests * Keep records of occupied rooms and guests * Communicate pertinent guest information to designated departments ​ Qualifications: * Previous experience in customer service, front desk service, or other related fields * Ability to build rapport with guests * Strong organizational skills * Excellent written and verbal communication skills

Job Description Full Job Description Guest Service Representative: Motel 6 Woodlands is hiring a full time Guest Representative for day time positions. Guest Representative is one of the key roles at Motel 6. This individual will be the first impression of our company. He/She will be involved in interacting with guests at check-in & check-out time, answering multi-line phone calls, handling cash, performing night audit, basic cleaning, sanitizing work area regularly and handling guests with a wide verity of requests and complaints. This position requires strong people skills in order to work with a wide variety of guests. This is an immediate Full-Time Position with FLEXIBLE schedule availability, must be available on weekends and holidays, must work any shifts and will not have set schedule or set days off. Please email your resume and/or application for consideration. ​​​​​​Full Job Description - must be friendly, outgoing and guest service oriented - check in hotel guests -...

Job Description * New Hotel Opening! Join our Team! * SpringHill Suites by Marriott-Zona Rosa Area Hiring for all shifts: 7am-3pm, 3pm-11pm, 11pm-7am. As Guest Service Representative , you are responsible for check-in, check-out, front desk operations, market sales and all other guest interactions. You strive to exceed established standards at every opportunity and take pride in the overall look and feel of the front desk, lobby, and all surrounding areas. · Ensure every guest is greeted and welcomed in a unique and personable way upon arrival. · Book guest hotel reservations. · Register guests to the hotel, verifying reservation, personal information and securing payment information. · Answer and route calls as appropriate; take guest messages with accuracy. · Assist in handling mail and other electronic communication. · Promote the brand loyalty program and provide recognition and benefits to all present members. · Provide guests with information regarding hotel facilities and...

Job Description We are seeking a Guest Service Representative to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency. Responsibilities: * Register and assign rooms to guests * Confirm phone and online reservations * Respond to guest needs, requests, and complaints * Collect payment from departing guests * Keep records of occupied rooms and guests * Communicate pertinent guest information to designated departments ​ Qualifications: * Previous experience in customer service, front desk service, or other related fields * Ability to build rapport with guests * Strong organizational skills * Excellent written and verbal communication skills Company Description We are a limited service Interior Corridor Motel 6. We have multiple properties in this area, so candidates will have the opportunity to work at multiple locations, if they wish. Company Description We are a limited service Interior Corridor Motel 6. We have...

Job Description Our hotel requires Experienced, passionate, forward-thinking individuals to fill its Guest Service Agent positions. This is an excellent opportunity for professionals with a great attitude who are capable of working quickly, making decisions and solving problems. The Guest Service Agents will interface directly with our clients and act as a positive representative of our company. Responsibilities: * Manage Front Desk - guests check in & check out * Managing reservations & directing calls for reservations * Provide excellent customer service to all guests of the hotel. * Answer customer calls at the front desk. * Troubleshoot issues in the hotel and find good solutions to problems. * Work with housekeeping staff to fulfill guests' requests and meet their needs. * Call vendors to resolve supply or service issues. * Clean rooms and repair small problems in rooms. * Such as broken lamps, towels, etc. Job Types: Full-time. Salary: $16.00 - $20.00 per hour...

Job Description The Guest Services Representative is responsible for creating a hospitable guest experience and for performing tasks associated with the front desk. The Guest Services Representative position is a member of the Welcome Team. The guest services reports directly to the manager on duty or general manger. In curtain times of need, job may cross over to other positions such as but not limited to, Property Maintenance Person, Head Housekeeping, Housekeeping, Laundry, and or Manager On Duty (MOD). PRIMARY DUTIES & RESPONSIBILITIES : This document in no way states or implies that these are the only duties to be performed by the individual occupying this position. This is a representative list of the general duties, and is not intended to be all-inclusive. The following requirements may change depending on the individual property and may change over time. · People Excellence: Exhibit a Heart for Service for Guests and Team Members with a dedication to great customer...

Job Description Benson's Hospitality Group hotels offer a competitive and comprehensive benefits package for all full-time employees. We offer vacation, holiday pay, free single coverage health insurance + company paid life insurance, disability insurance, dental and vision insurance, 401K. POSITION SUMMARY The Guest Service Representative is responsible for accurately registering and checking out guests, maintaining guest accounts; dispensing information about the hotel and creating an overall atmosphere of service and hospitality with a high level of professionalism. KEY AREAS OF RESPONSIBILITY and DUTIES * Radiate the highest degree of courtesy, professionalism and enthusiasm * Perform registration of guest in/out quickly and efficiently using the hotel Property Management System * Maintain guest accounts currently and update daily charges * Make reservations for guests at this property and refer to reservations when requested * Ability to describe each product to properly sell...

Job Description POSITION SUMMARY Receive and disburse money in establishments other than financial institutions. Usually involves use of electronic scanners, cash registers, or related equipment. Often involved in processing credit or debit card transactions and validating checks. ESSENTIAL FUNCTIONS Reasonable Accommodations Statement To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Essential Functions Statement(s) * Receive payment by cash, check, credit cards, vouchers, or automatic debits. * Issue receipts, refunds, credits, or change due to customers. * Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change. * Greet customers entering establishments. * Maintain clean and orderly check-in areas. * Establish or identify prices of...

Job Description • Possess a strong sense of teamwork. • Ability to follow instructions. • Has integrity. • Takes initiative. • Fits the brand culture. • Works well under pressure. • Outgoing and friendly personality. • Attention to detail. • Multi-tasking ability. • Strong sales ability. • Strong sense of urgency. • Genuine care for others' needs. Responsibilities (Including, but not limited to...) • Abide by all NBC policies and procedures. • Uphold the NBC image and brand. • Assist other departments when necessary. • Introduce walk-in guests to the bakery and products using a Guest Tour. • Suggest creative solutions to guests with walk-in orders. • Suggest the purchase of add-ons and retail to make the product a complete experience. • Assist phone-in guests with their orders. • Give cake presentations while performing quality control tests. • Operate and balance the POS with accuracy and efficiency. • Collect email addresses from guests. • Keep samples available during operating...

Job Description Job Description Summary The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager. The GSA serves as the point person with regard to the Front Desk technology systems and in-house guest relations during their shift. The GSA is first point of contact and therefore represents the brand as all guests enter the hotel. Job Description DUTIES AND RESPONSIBILITIES : * Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards. * Register guests, issue room keys, and provide information on hotel services and room location. Answer phones in a prompt and courteous manner. * Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all...

Job Description Job Description Summary Radisson Brooklyn Center is looking for a Guest Services Agent (GSA). The Guest Services Agent is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Front Desk Supervisor. The GSA serves as the point person with regard to the Front Desk technology systems and in-house guest relations during their shift. The GSA is first point of contact and therefore represents the brand as all guests enter the hotel. Job Description DUTIES AND RESPONSIBILITIES : * Deliver on the promise Radisson Service in all interactions with guests and clients according to the Radisson G.U.E.S.T. standards. * Register guests, issue room keys, and provide information on hotel services and room location. Answer phones in a prompt and courteous manner. * Accurately process all cash and credit card transactions in accordance with...

Job Description HOTEL EXPERIENCE PREFERRED Basic Job Function: - Check in/out hotel guests courteously and efficiently to obtain the highest level of guest satisfaction. - To process all charges and payments according to the Front Office procedures. Provide information to any guest or visitor inquiry. Essential Job Functions: 1. Represent Motel 6 to the customer in such a way as to promote customer loyalty and provide an exceptionally high level of service. 2. Access all functions of computer system according to established procedures and standards. 3. Answer the telephone using correct greetings and good manners. 4. Promote positive guest relations in person and via telephone. 5. Maintain a basic knowledge of rates, types of room, locations, promotions, & walk-ins. 6. Ability to process guest check-ins using established procedures. Ability to verify registration cards for the correct information. 7. Maintain open and concise communications with the front office...

Job Description This position would involve answering phones and making calls, taking reservation's, checking guests in, basic cleaning, using a cash register and credit card machines among many other tasks. You might also be required to be on your feet for your entire shift which could be as long as 8 hours (with the exception of an unpaid break). In addition to exceptional customer service skills, the successful candidate will be detail-oriented, trustworthy and dependable, with the ability to follow directions. The hours would be about 30-40 hours per week,depending on if we're in or off season, and would likely include weekend and night shifts as well as midweek. Our full season is May 1-October 15th but the position could be year round for the right candidate. Salary would be increased quickly for the right candidate. Responsibilities: * Answer questions in a polite and courteous manner. * Provide information regarding amenities, restaurants, activities, and transportation. *...

Job Description We are looking for Afternoon and night shift Guest Service Agent. The applicant will be responsible for the following duties. Check guest in/out Make room reservations Handle payments credit card and cash Guest service Must be well groomed with a friendly & positive attitude Preparing breakfast in morning Cleaning lobby area and kitchen area. The right applicant will have good communication skills, basic computer skills, be willing to work nights and weekends, and have a desire to grow in a supporting environment. If you are interested, Please Fill Application and drop at hotel. Between 8 am to 3 pm. Hours: Night sift hours 11pm-7Am Afternoons sift - 3pm-11pm Location- Staybridge suites Cranberry 915 Brush creek rd., Warrendale, PA 15086

Job Description Front desk clerk needed Red roof inn for the 3pm-11pm and 11pm-7am shift 5 days a weeks including weekends and ALL holidays. We are looking for someone that is very customer service friendly and has attention to detail. We are only looking for new team members that has cash, computer and customer service experience. The Front Desk Guest Service Representative (GSR) is responsible for maintaining positive guest interactions while consistently and courteously responding to their needs, requests, necessary service transactions and tasks. This position is critical to ensure that the quality of service for Red Roof Inns' guests is in accordance with Red Roof Inns' standards and Hassle Free Guarantee, while working with members of the hotel team, maintaining accounting and financial accountability as well as safety and security of the hotel. You will also hold the title of a housekeeping Guest Service Representative and will be responsible to maintain a positive guest...

Job Description Mile High Flea Market, Denver's oldest and favorite flea market for over 40 years, is seeking a highly motivated, people-oriented Guest Service Representative to join our team. Guest Services isn't just your next job, it's the opportunity to be part of an amazing team that delivers on our promise to exceed our guest's experience every time they come to our market. If you have a passion for people, are fun, energetic, have exceptional customer service, and extensive cash handling experience, we NEED to speak with you! Mile High Flea Market offers a fun, fast-paced working environment with limitless opportunities for advancement. This is a Full-Time position scheduled Wednesday through Sunday , requiring FULL weekend availability. We are motivated to hire immediately - Apply Now! Shift: Hours would include but not limited to: * Wednesday - 8:45 am-4pm * Thursday - 8:45 am - 4pm * Friday - 6:45 am - 5:00 pm * Saturday & Sunday - 8:30 am - 6:30 pm * Longer hours...