196 front desk agent jobs found

Job Description Front Desk Agent Job Summary We are seeking a friendly, service-oriented front desk agent to join our growing staff. In this position, you will take reservations, check guests in and out of rooms, direct calls, and answer all guests' questions and concerns. You must be personable and have outstanding interpersonal communication skills. Front Desk Agent Duties and Responsibilities * Greet guests with a welcoming smile and friendly demeanor * Perform all guest check-in and check-out procedures * Obtain or confirm guest information, assign rooms, activate and distribute keys, etc. * Collect payment for room charges and other fees * Answer phones and direct calls to appropriate personnel * Check and send emails * Make and confirm reservations * Maintain a clean and tidy workspace at all times * Inform guests of hotel amenities and offerings * Be informed and up-to-date on all types of room accommodation and availability * Communicate with housekeeping, room service and...

Job Description As a Front Desk Agent, you will welcome our guests to the hotel. Your welcoming smile and charming personality will overcome any traveling obstacle our guests may have encountered on their way to us. From the friendliest of guests through the most challenging service opportunities, your smooth demeanor and ethical work habits will provide a comforting welcome for all involved. You will provide our guests with the information needed to enjoy all of the amenities the hotel has to offer.ESSENTIAL TASKS * Greet all customers who approach the Front Desk in a smiling, friendly. * Check-in arriving guests in the most efficient manner possible, following all established procedures and policies. * Check-out departing guests in the most efficient manner possible, following all established procedures and policies. * Review arriving reservations for the day early in the shift, checking for special requests, VIPs, etc., assigning rooms as necessary. * Pre-register groups that...

Job Description We are seeking a Front Desk Agent to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency. Responsibilities: * Register and assign rooms to guests * Confirm phone and online reservations * Respond to guest needs, requests, and complaints * Collect payment from departing guests * Keep records of occupied rooms and guests * Communicate pertinent guest information to designated departments ​ Qualifications: * Previous experience in customer service, front desk service, or other related fields Working for Choice Hotel properties preferred. * Ability to build rapport with guests * Strong organizational skills * Excellent written and verbal communication skills

Job Description We are seeking a Front Desk Agent to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency. Responsibilities: * Register and assign rooms to guests * Confirm phone and online reservations * Respond to guest needs, requests, and complaints * Collect payment from departing guests * Keep records of occupied rooms and guests * Communicate pertinent guest information to designated departments ​ Qualifications: * Previous experience in customer service, front desk service, or other related fields * Ability to build rapport with guests * Strong organizational skills * Excellent written and verbal communication skills

Job Description We are looking for a Hotel Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we'd like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. Best Western Premier Liberty Inn & Suites 421 N Route 291 Liberty MO 64068 816-857-7777 PH Hours Available are: 7am-3pm Sat & Sunday ONLY 3pm-11pm Friday & Saturday ONLY Responsibilities * Perform all check-in and check-out tasks * Manage online and phone reservations * Inform customers about payment methods and verify their credit card data * Register guests collecting necessary information (like contact details and exact dates of their stay) * Welcome guests upon their arrival and...

Job Description Hotel Management of New Orleans is searching for a Front Desk Agent to join our team! Responsibilities: * Register and assign rooms to guests * Confirm phone and online reservations * Respond to guest needs, requests, and complaints * Collect payment from departing guests * Keep records of occupied rooms and guests * Communicate pertinent guest information to designated departments Qualifications: * 6+ months of previous experience in customer service, front desk service, or other related fields * Ability to build rapport with guests * Strong organizational skills * Excellent written and verbal communication skills Perks and Benefits: * Competitive wage plus customer tips * Flexible scheduling with multiple shifts available - daytime and overnight * 401k, medical, dental, vision, and life insurances are available for full time employees Company Description Hotel Management is a local business, owned and operated by the Valentino family for over 40 years. We invite...

Job Description Fairmont Hot Springs Resort is looking for a Front Desk agent to join our team. Applicant must have strong customer service experience, must be able to work weekends and holidays. Job duties include: Communications with guests and associates, will be required to answer multi line switchboard and take reservations, cash handling, making deposits, manage accurate accounting of all rooms, handle guest check ins and check outs appropriately. Health Insurance, 401 (k) and great resort benefits are also available. Job Types: Full-time, Part-time Salary: $13.00 - $15.00 per hour Benefits: * 401(k) * Employee discount * Health insurance * Paid time off Schedule: * Day shift * Holidays * Night shift * Weekend availability Education: * High school or equivalent (Preferred) Work Location: One location Edit job Flagged View public job page

Job Description The Homewood Suites by Hilton-Henderson NV is currently seeking an experienced Full Time Front Desk Agent for our 145-room limited service hotel. Job duties include: 1.Register and process guests promptly upon arrival and departure and ensure guest and house accounts are complete and accurate. 2. Balance and audit for accuracy room revenue, suite shop revenue, cashier's reports, and guest and house accounts and telephone revenue. 3. Complete all credit card transmittals, direct bills, and no-show billings for the day. Run final night audit and associated reports relevant to daily revenues. 4. Perform all Guest Service Agent functions as required. Book room reservations, answering and expedite hotel phone calls. 5. Receive guest requests and/or complaints and ensure that appropriate actions have been taken through call-back procedures. Includes audit relief. Qualifications: Front desk experience in a hospitality/hotel environment a plus. Must maintain a professional...

Job Description We are seeking a Front Desk Agent to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency. Responsibilities: * Register and assign rooms to guests * Confirm phone and online reservations * Respond to guest needs, requests, and complaints * Collect payment from arriving guests * Keep records of occupied rooms and guests * Communicate pertinent guest information to designated departments ​ Qualifications: * Previous experience in customer service, front desk service, or other related fields * Ability to build rapport with guests * Strong organizational skills * Excellent written and verbal communication skills Company Description Econolodge Inn and Suites Company Description Econolodge Inn and Suites

Job Description We are seeking a Front Desk Agent to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency. Part time swing shift. Responsibilities: * Register and assign rooms to guests * Confirm phone and online reservations * Respond to guest needs and requests * Collect payment from departing guests * Keep records of occupied rooms and guests * Communicate pertinent guest information to designated departments ​ Qualifications: * Previous experience in customer service, front desk service, or other related fields * Ability to build rapport with guests * Strong organizational skills * Excellent written and verbal communication skills

Job Description COME BE PART OF OUR GROWING FAMILY! We offer bonus incentive programs for all positions and a comprehensive benefits package to all eligible full-time team members! If you are energetic , like to be recognized and have a passion for serving others , then please visit sevahos.com to learn more about our company and to see all of the employment opportunities we have to offer! TITLE: Front Desk Agent POSITION FOCUS: Ensures guest satisfaction and revenue optimization through check in, check out and attentive coordination of hotel services for the guest. Works to optimize the guest experience while at the hotel and elsewhere. JOB REQUIREMENTS: 90% of shift is standing and bending/kneeling. Must be able to reach all areas of hotel to assist clients. Occasional carrying and lifting of heavy items. Proficient with computers and Microsoft Office. Will be required to work weekends and holidays and all shifts, as necessary. ORGANIZATIONAL STRUCTURE: Reports to: Front Desk...

Job Description The Homewood Suites by Hilton-Phoenix Airport South is currently seeking an experienced Front Desk Agent for our 125-room limited service hotel. Job duties include: 1.Register and process guests promptly upon arrival and departure and ensure guest and house accounts are complete and accurate. 2. Balance and audit for accuracy room revenue, suite shop revenue, cashier's reports, and guest and house accounts and telephone revenue. 3. Complete all credit card transmittals, direct bills, and no-show billings for the day. Run final night audit and associated reports relevant to daily revenues. 4. Perform all Guest Service Agent functions as required. Book room reservations, answering and expedite hotel phone calls. 5. Receive guest requests and/or complaints and ensure that appropriate actions have been taken through call-back procedures. Qualifications: Front desk experience in a hospitality/hotel environment a plus. Must maintain a professional appearance and a...

Job Description We are seeking a Front Desk Agent to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency. Responsibilities: * Register and assign rooms to guests * Confirm phone and online reservations * Respond to guest needs, requests, and complaints * Collect payment from departing guests * Keep records of occupied rooms and guests * Communicate pertinent guest information to designated departments ​ Qualifications: * Previous experience in customer service, front desk service, or other related fields * Ability to build rapport with guests * Strong organizational skills * Excellent written and verbal communication skills

Job Description We are looking for a Hotel Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we'd like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. Bilingual English/Spanish

Job Description We are currently seeking a Front Desk Agent to become a part of our team! Responsible for the overall guests satisfaction through the consistently warm greeting and prompt attention to all customers. Must be guest centric and enjoy multi tasking under pressure Responsibilities: * Ensure complete guest satisfaction through the prompt and courteous recognition and warm greeting of customers * Answer all incoming calls to take hotel reservations, transfer calls to guest rooms, or to other requested extensions. * Processes guest arrivals and departures accurately and efficiently * Place hotel reservations in the computer system for the correct number of nights and type of room * Work closely with housekeeping to clear due outs when working the morning shift, report any guest housekeeping and/or maintenance concerns to the appropriate departments for immediate and satisfactory resolution * Accurately posting charges and applicable payments to guest room accounts *...

Job Description We are seeking a Front Desk Agent to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency. Responsibilities: * Register and assign rooms to guests * Confirm phone and online reservations * Respond to guest needs, requests, and complaints * Collect payment from arriving guests * Keep records of occupied rooms and guests * Communicate pertinent guest information to designated departments ​ Qualifications: * Previous experience in customer service, front desk service, or other related fields * Ability to build rapport with guests * Strong organizational skills * Excellent written and verbal communication skills Company Description Econolodge Inn and Suites Company Description Econolodge Inn and Suites

Job Description We are looking to hire an upbeat Front Desk agent to assist with checking guests in and out of our establishment. The desk agent will assist guests with inquiries, problems, and complaints. The guests service agent will be responsible for receiving guests' payments and for balancing the cash at end of the shift. You will be familiar with the hotel layout, be up to date with different tariffs and special offers, understand the in-house restaurant's operation to facilitate guests' dining reservations and to make recommendations, and be proficient with operating the switchboard. You will ensure keys are handed back on guests' departure. To ensure success you will be professional and pleasant in challenging situations and take responsibility for the satisfaction of guests from arrival to departure. Preferred candidates will be positive, proactive, and be skilled at multitasking in a fast-paced environment. Front Desk Agent Responsibilities: * Greeting and thanking...

Job Description The Front Desk Agent is responsible for performing a variety of customer service focused duties to facilitate a positive experience for our guests. Included in the Guest Service Agent's responsibilities are: checking-in and checking-out procedures, providing assistance to guests by answering questions and offering recommendations. Meeting and exceeding guests expectations by problem solving any unexpected travel changes. The Guest Service Agents are a liaison between the guest and the hotel.

Job Description We are seeking a Front Desk Agent to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency. Responsibilities: * Register and assign rooms to guests * Confirm phone and online reservations * Respond to guest needs, requests, and complaints * Collect payment from departing guests * Keep records of occupied rooms and guests * Communicate pertinent guest information to designated departments ​ Qualifications: * Previous experience in customer service, front desk service, or other related fields * Ability to build rapport with guests * Strong organizational skills * Excellent written and verbal communication skills Company Description Great and fun environment Company Description Great and fun environment

Job Description Guest Services * Check guests in & out * Answer all incoming phone calls * Answer any and all questions from perspective guests to in-house guests * Assist in-house guests with requests in a timely manner * Check front desk email and fax during shift * Maintain and safe and functional room condition and common areas for all guests * Keep ice water fully stocked * Keep pool towels fully stocked Cleaning * Clean breakfast room after breakfast * Keep front desk and lobby clean * Broom and mop all hardwood floors * Vacuum all carpeted areas in breakfast and lobby * Clean the coffee area through out the day * Assist with house cleaning such as Q Zone, public restrooms, vacuuming floors, etc Maintenance * Fix minor maintenance issues as you see them, such as light bulbs, loose screws, etc * Assist with in house guests' minor maintenance issues when maintenance staff are gone * Report any maintenance issues to a maintenance staff member right away Hours * We are...