192 dispatcher customer service representative jobs found

Job Description We are seeking a Dispatcher Customer Service Representative to join our team! You will be responsible for helping customers by providing service and information. Responsibilities: * Handle customer inquiries * Provide information about the services * Document and update customer records based on interactions * Develop and maintain a knowledge base of the evolving services ​ Qualifications: * Previous experience in customer service, sales, or other related fields * Ability to build rapport with clients * Ability to prioritize and multitask * Positive and professional demeanor * Wwritten and verbal communication skills Company Description We are a towing company that tows for many dealerships and wholesale accounts as well as the cities of Farmers Branch, Carrollton, Coppell and Addison. Living with in 15 miles of company is a plus. Company Description We are a towing company that tows for many dealerships and wholesale accounts as well as the cities of Farmers...

Job Description We are seeking a Dispatcher / Customer Service Representative to join our WINNING team! You will be responsible for helping customers by providing product and service information and resolving technical issues as well as dispatching trucks. Responsibilities: * Handle customer inquiries and complaints * Provide information about the products and services * Troubleshoot and resolve product issues and concerns * Document and update customer records based on interactions * Develop and maintain a knowledge base of the evolving products and services ​ Qualifications: * Previous experience in customer service, sales, and dispatch * Ability to build rapport with clients & co-workers * Ability to prioritize and multitask * Positive and professional demeanor * Excellent written and verbal communication skills

Job Description FULL TIME AND PART TIME OPENINGS MONDAY THROUGH FRIDAY 7 AM TO 3:30 PM We are seeking a Dispatcher/Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Responsibilities: * Handle customer calls and inquiries * Provide information about the products and services * Troubleshoot and resolve product issues and concerns * Document and update customer records based on interactions * Develop and maintain a knowledge base of the evolving products and services ​ Qualifications: * Previous experience in customer service, sales, or other related fields * MINIMUM TYPING SPEED OF 45 WPM NO EXCEPTIONS PLEASE * Ability to build rapport with clients * Ability to prioritize and multitask * Positive and professional demeanor * Excellent written and verbal communication skills Company Description Established in 1994, Mr. Electric® is a global franchise organization...

Job Description We are seeking a Dispatcher Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Scheduling and booking calls for technicians. Responsibilities: * Handle customer inquiries and complaints * Provide information about the products and services * Troubleshoot and resolve product issues and concerns * Document and update customer records based on interactions * Develop and maintain a knowledge base of the evolving products and services ​ Qualifications: * Previous experience in customer service, sales, or other related fields * Ability to build rapport with clients * Ability to prioritize and multitask * Positive and professional demeanor * Excellent written and verbal communication skills Company Description Residential service company Company Description Residential service company

Job Description Dispatcher wanted to answer phones, schedule, and dispatch techs to homes and businesses in need of sewer and plumbing help. Successful candidate can expect to work 3 to 4 ten hour shifts per week; some nights and weekends. Health, Vision, Dental, and Life Insurance available. 401k and PTO also offered. Starting wage is $14/hour

Job Description Premier Last Mile is currently in need of an experienced Dispatcher to assist with overseeing the daily operations of white glove delivery of furniture and/or appliances. Responsibilities: * Provide assistance by telephone to customers, contractors and delivery agents. * Provide excellent customer service at all times. * Handling customer complaints and concerns in a professional manner. * Communicates with clients and customers when necessary to advise them of delays and or updates. * Processes changes or cancellations to delivery orders. * Proactively monitors progress of delivery routes. * Other duties may be assigned to meet business needs. Qualifications: * Strong customer service skills; ability to diffuse client frustrations. * Ability to communicate in a professional/courteous manner. * Exceptional attention to detail. * Clear and concise verbal and written communications skills. Bilingual person is strongly desired but not required. * Ability to follow...

Job Description Job Summary Dispatches service workers to specific work locations to provide assistance to customers or perform predetermined job roles General Account abilities Customer Service. Inbound and outbound calling to customers. Determines and schedules orders according to urgency. Receives check in calls from service workers by radio, telephone, or in person. Informs workers of type and location of work to be performed and dispatches workers to job. *The company reserves the right to add or change duties at any time. Job Qualifications Experience: A few months to one year of related experience Skills Excellent verbal and written communication Active listening Coordination Monitoring Active learning Company Description Roadside assistance Towing company. Company Description Roadside assistance Towing company.

Job Description Do you have a FUN personality and a person who loves to help others? Do you stay calm in challenging situations? Are you an organized and detail-oriented person? Then this job is for you! We offer the very best benefits to our team, including: • 100% Paid Medical, Dental & Vision • IRA Retirement • Paid Vacation • Paid Personal Time Off • Profit Sharing • Other Employee Spiffs and Incentives Daily duties will include but are not limited to: * Scheduling, dispatching, directing and assisting field staff * Coordinating and scheduling job permits and inspections * Answering client calls Minimum qualifications are: * 1 year of customer service and scheduling experience * Basic computer skills, including word and excel * Knowledge of any service call and dispatching software moves you up to the top of the list. If you have a clean record and are drug free, and have the desire to grow with us, apply today. We look forward to hearing from you! Company Description The...

Job Description We have an immediate opening for a full time position with our Office Administrative Team. Responsibilities include answering phone calls, data entry, filing, scheduling, and other general office duties. The preferred candidate is: • Detail oriented. • Excellent organizational and time management, efficient, trustworthy and reliable. • Basic Computer Skills: Excel, Word, and Outlook. • Strong communication skills. • Knowledge of dispatching software and the HVAC service and repair industry a plus. Company Description With over 70 years combined experience in the trade Guthrie and Sons have become masters in communicating with our customers and employees. Now three generations strong, our family business has installed, serviced, and designed thousands of comfort systems through out San Diego and Temecula Valley. We offer unsurpassed industry knowledge, design consultations, superior system engineering and installation practices few can compete with. We spend...

Job Description Our ideal candidate will have the following experience and be a great fit to our team. Willing to take on responsibilities required and accountablity for thier position with K&S Heating and Air Conditioning. Must have effective listening and verbal communication skills, proven ability to meet/exceed set goals, and receptive to constant coaching and feedback. The candidate will have experience gathering customer information and inputting the information on the computer. * The applicant must have the ability to work in a fast-paced environment while being self-motivated to provide exceptional customer service while interacting with customers by phone, directing technicians by radio and tracking. * Schedule technicians to jobs based on a customer issue, tech specialty, and geographic efficiencies. * Enter customer data in the computer (Must be able to type 50-60 WPM). * Handle all customers in a professional manner. * Provide timely response and feedback to the...

Job Description Answering and directing phone calls Respond positively to calls from customers to understand their needs and effectively schedule work orders Coordinate arrival times with technicians and customers Communicate clearly and efficiently with customers and electricians Oversee Technician's daily schedules and make updates as needed Manage and update customer database with complete and accurate information Responding to all customer inquiries in a polite and timely manner Organize files for billing and customer records Miscellaneous office filing

Job Description Mr. Rooter DFW Plumbing is looking for a full time dispatcher/backup CSR to join our team. The position requires a person who is comfortable multi-tasking during busy times, able to work well with people of all personalities, and is detailed oriented. Position requires: * monitoring technicians & jobs via GPS, text, & calls * daily logistics of checking in technicians & getting them to jobsites * customer service - booking new calls, customer concerns, etc. * project coordination - pulling permits, scheduling inspections, collecting retainers, etc. We're a small, laid back, but very hard working office that is looking for a team player, able to work in a sometimes chaotic environment, but takes initiative when times are slow. While customers are our first priority, the dispatcher's main responsibility will be working with our technicians and setting them up to have a successful call with their customer. Familiarity with Office Suite (Excel, Word,...

Job Description Mr. Appliance of Parker is actively interviewing for a new member of our awesome team of experts! - Apply today and our hiring manager will follow up! As a Customer Service Representative, you are a key member of the team and represent Mr. Appliance on support calls. You are the voice of Mr. Appliance and the first point of contact for our customers. Exemplifying our code of values, you show respect and courtesy to all customers and employees. This position is right for you if you are self-motivated, energetic, and enjoy helping people. Ideally you are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis. Benefits: * 401k plan * Health insurance * Dental insurance * Vision insurance * Paid vacation Specific Responsibilities: * Receive incoming calls in professional and courteous manner * Complete work orders, return customer calls, and respond to customer complaints *...

Job Description Thank you for your interest in Exact Temp Heating & Cooling! The ideal candidate would be able to work well under pressure in a fast-paced environment on multiple platforms. We would also need someone that can effectively communicate with our customers and technicians with ease, and someone who can learn quick! You would be responsible for handling a multi-line phone system, making calls to schedule our customers, book appointments accurately and have basic knowledge of the Mecklenburg area map. We are looking for a candidate that is extremely detail-oriented and able to multi-task with ease. Requirements: * Dispatcher Experience- 2 years is a plus * HVAC Experience - 1 year is a plus * Attention to detail, able to multi-task efficiently Our goal is to provide both, our customers, and technicians, with the most time efficient scheduling as possible, while maintaining a pleasant and inviting personality. Other job responsibilities would consist of: - Dispatching...

Job Description Immediate opening for a customer service representative/dispatcher for our busy Oakland office. Ideal candidate will be a fast learner, possess great communication skills and have a winning team attitude. This full-time position starts at 7:30-4:00 Monday - Friday. Candidate will answer phones and ensure positive customer experience while scheduling calls and dispatching technicians appropriately. Superb organizational skills and able to establish and maintain an excellent customer service experience. Hourly compensation rate negotiable based on experience. Company Description Established in 1962, this Oakland office has been a fixture in the local community and surrounding areas providing plumbing, heating and air conditioning services. Company Description Established in 1962, this Oakland office has been a fixture in the local community and surrounding areas providing plumbing, heating and air conditioning services.

Job Description As a Customer Service Representative & Dispatcher, you are a key member of the team and represent Aire Serv on inbound and outbound calls. You are responsible for handling service requests and customer complaints. Exemplifying our code of values by showing respect and courtesy to all customers and employees. You are self-motivated, energetic, and enjoy helping people. You are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis. Specific Responsibilities: * Receive incoming calls in professional and courteous manner * Scheduling appointments * Assigning daily work/calls to other team members * Perform marketing and sales functions to sell additional work and earn business * Complete work orders, return customer calls, and respond to customer complaints * Maintain office services by organizing office operations and procedures, preparing and reviewing purchase orders...

Job Description Roto-Rooter, St. Clouds premier provider of plumbing and drain cleaning services, is looking for a unique individual to join our team as a part-time Customer Service Representative & Dispatcher. The selected candidate will have a dynamic phone presence, excellent problem solving and customer service skills, and a working knowledge of computer software. Essential Functions Of The Position Include Provide world class customer service through scheduling, communication and follow-up with our customers. Overcome customer scheduling objections/questions by explaining benefits of using Roto-Rooter. Handle customer issues and make invoice adjustments concerning billing or service. Dispatch and communicate with technicians efficiently to maximize their productivity and ensure customer experience is excellent. Maintain accurate time tracking on all service technicians and plumbers. Follow-up with customers to ensure they are happy with our services. Follow-up with...

Job Description Roto-Rooter, El Paso's premier provider of plumbing and drain cleaning services, is looking for a unique individual to join our team as a FULL-TIME CUSTOMER SERVICE REPRESENTATIVE AND DISPATCHER. Immediate openings for those ready to work Flexible schedule including weekends Bilingual is a must! The selected candidate will have a dynamic phone presence, excellent problem solving and customer service skills, and a working knowledge of computer software. Essential functions of the position include: * Provide world class customer service through scheduling, communication and follow-up with our customers. * Overcome customer scheduling objections/questions by explaining benefits of using Roto-Rooter. * Handle customer issues and make invoice adjustments concerning billing or service. * Dispatch and communicate with technicians efficiently to maximize their productivity and ensure customer experience is excellent. * Maintain accurate time tracking on all service...

Job Description As a Customer Service Representative and estimator, you are a key member of the team and represent Mr. Handyman on customer calls. Exemplifying our code of values, you show respect and courtesy to all customers and employees. You are self-motivated, energetic, and enjoy helping people. You are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis. Specific Responsibilities: * Receive incoming calls in professional and courteous manner * Provide project pricing to customers * Return customer calls, respond to customer questions and resolve issues * Schedule services and dispatch technicians * Perform marketing functions to sell additional work and earn business * Perform administrative functions including data entry, payment processing, and supply inventory * Perform other duties as needed which may include cross-training in related positions Job Requirements: * Prior...

Job Description We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Our company is searching for a motivated and experienced Customer Service Representative. Your goal will be to provide outstanding customer service. This position provides customers with courteous customer service in person or over the phone in; strives to retain present customers and develop new business by extending professional and efficient service and suggesting additional services and products to serve customers' needs. Responsibilities: * Maintain accurate records and document all customer service activities and discussions. * Handle customer inquiries and complaints * Provide information about the products and services * Respond to customer service issues in a timely manner. * Create effective customer service procedures, policies, and standards. * Troubleshoot and...