1297 dispatcher customer service jobs found

Job Description Pride Logistics is seeking an experienced and results-driven Dispatcher/Customer Service to join our energetic team. The individual in this role will provide appropriate solutions for our customers, meeting their supply chain and logistics needs, adding value as a trusted logistics advisor. Candidates for this position will be expected to prioritize customer care, creative problem-solving, and communication. In this role, you'll be empowered and supported to manage and grow accounts by suggesting new services and expanding on existing services while focusing on specific deliverables for the client: increased efficiency, added value, maximized profitability from the supply chain. Core Duties & Responsibilities * Design freight solutions and help our customers solve their supply chain challenges * Identify opportunities to further address customer needs with Pride Logistics' diverse portfolio of services * Successfully complete day-to-day commitments *...

Job Description We are seeking a Dispatcher Customer Service Representative to join our team! You will be responsible for helping customers by providing service and information. Responsibilities: * Handle customer inquiries * Provide information about the services * Document and update customer records based on interactions * Develop and maintain a knowledge base of the evolving services ​ Qualifications: * Previous experience in customer service, sales, or other related fields * Ability to build rapport with clients * Ability to prioritize and multitask * Positive and professional demeanor * Wwritten and verbal communication skills Company Description We are a towing company that tows for many dealerships and wholesale accounts as well as the cities of Farmers Branch, Carrollton, Coppell and Addison. Living with in 15 miles of company is a plus. Company Description We are a towing company that tows for many dealerships and wholesale accounts as well as the cities of Farmers...

Job Description We are seeking a Dispatcher Customer Service to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Responsibilities: * Handle customer inquiries and complaints * Provide information about the products and services * Troubleshoot and resolve service issues and concerns * Document and update customer records based on interactions * Develop and maintain a knowledge base of the evolving equipment and services ​ Qualifications: * Previous experience in customer service, sales, or other related fields * Ability to build rapport with clients * Ability to prioritize and multitask * Positive and professional demeanor * Excellent written and verbal communication skills Company Description Metro Air Conditioning Heating & Services is a amazing company! We proud ourselves in building careers not just a job. Family owned in the coummunty for 30 plus years. We are very passionate about...

Job Description We are seeking a Dispatcher / Customer Service Representative to join our WINNING team! You will be responsible for helping customers by providing product and service information and resolving technical issues as well as dispatching trucks. Responsibilities: * Handle customer inquiries and complaints * Provide information about the products and services * Troubleshoot and resolve product issues and concerns * Document and update customer records based on interactions * Develop and maintain a knowledge base of the evolving products and services ​ Qualifications: * Previous experience in customer service, sales, and dispatch * Ability to build rapport with clients & co-workers * Ability to prioritize and multitask * Positive and professional demeanor * Excellent written and verbal communication skills

Job Description We are seeking a Dispatcher Customer Service to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Responsibilities: * Handle customer inquiries and complaints * Provide information about the services * Troubleshoot and resolve service issues and concerns * Document and update customer records based on interactions * Develop and maintain a knowledge base of the evolving services ​ Qualifications: * Previous experience in customer service, sales, or other related fields * Ability to build rapport with clients * Ability to prioritize and multitask * Positive and professional demeanor * Excellent written and verbal communication skills Company Description MetroKleen/MKMaintX Aims to be a leader in providing janitorial and facility maintenance services, delivering reliable, quality, cost-effective solutions to our clients-Coast to coast. Company Description MetroKleen/MKMaintX Aims...

Job Description FULL TIME AND PART TIME OPENINGS MONDAY THROUGH FRIDAY 7 AM TO 3:30 PM We are seeking a Dispatcher/Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Responsibilities: * Handle customer calls and inquiries * Provide information about the products and services * Troubleshoot and resolve product issues and concerns * Document and update customer records based on interactions * Develop and maintain a knowledge base of the evolving products and services ​ Qualifications: * Previous experience in customer service, sales, or other related fields * MINIMUM TYPING SPEED OF 45 WPM NO EXCEPTIONS PLEASE * Ability to build rapport with clients * Ability to prioritize and multitask * Positive and professional demeanor * Excellent written and verbal communication skills Company Description Established in 1994, Mr. Electric® is a global franchise organization...

Job Description We are seeking a Dispatcher Customer Service to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Responsibilities: * Handle customer inquiries and complaints * Provide information about the products and services * Troubleshoot and resolve product issues and concerns * Document and update customer records based on interactions * Develop and maintain a knowledge base of the evolving products and services * HVAC or Refrigeration experience a PLUS ​ Qualifications: * Previous experience in customer service, sales, or other related fields * Ability to build rapport with clients * Ability to prioritize and multitask * Positive and professional demeanor * Excellent written and verbal communication skills Company Description Refrigeration/HVAC Company that Services Supermarkets throughout Florida, Tennessee and Georgia looking for Construction Project Administrative Assistant. Company...

Job Description We are seeking a Dispatcher Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Scheduling and booking calls for technicians. Responsibilities: * Handle customer inquiries and complaints * Provide information about the products and services * Troubleshoot and resolve product issues and concerns * Document and update customer records based on interactions * Develop and maintain a knowledge base of the evolving products and services ​ Qualifications: * Previous experience in customer service, sales, or other related fields * Ability to build rapport with clients * Ability to prioritize and multitask * Positive and professional demeanor * Excellent written and verbal communication skills Company Description Residential service company Company Description Residential service company

Job Description We are seeking a Dispatcher Customer Service to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Responsibilities: * Handle customer inquiries and complaints * Provide information about the products and services * Troubleshoot and resolve product issues and concerns * Document and update customer records based on interactions * Develop and maintain a knowledge base of the evolving products and services * Schedule technicians for services * Coordinate most effective driving routes. * Communicate with technicians periodically regarding routes and service completion ​ Qualifications: * Previous experience in customer service, sales, or other related fields * Ability to build rapport with clients * Ability to prioritize and multitask * Positive and professional demeanor * Excellent written and verbal communication skills

Job Description Premier Last Mile is currently in need of an experienced Dispatcher to assist with overseeing the daily operations of white glove delivery of furniture and/or appliances. Responsibilities: * Provide assistance by telephone to customers, contractors and delivery agents. * Provide excellent customer service at all times. * Handling customer complaints and concerns in a professional manner. * Communicates with clients and customers when necessary to advise them of delays and or updates. * Processes changes or cancellations to delivery orders. * Proactively monitors progress of delivery routes. * Other duties may be assigned to meet business needs. Qualifications: * Strong customer service skills; ability to diffuse client frustrations. * Ability to communicate in a professional/courteous manner. * Exceptional attention to detail. * Clear and concise verbal and written communications skills. Bilingual person is strongly desired but not required. * Ability to follow...

Job Description Make money and still do the things you do at home or on the go. We need a part time dispatcher to field calls in the evenings and weekends. Take the shifts you want. M-Th 5pm to 8am and Weekends 6pm Friday to 8am Monday. We require that you are familiar with cell phone app usage (gps and other software) be able to read a map and be computer literate. On any given evening we may get 5-20 calls total and on weekends possibly 20-40 calls per day (total). You will need to be able to help pinpoint peoples location and be able to dispatch the correct truck type to the customer. Company Description Serving the Oklahoma City metro for over 70 years, we look forward to adding energetic people to our team that just want to help people. Company Description Serving the Oklahoma City metro for over 70 years, we look forward to adding energetic people to our team that just want to help people.

Job Description Senior Dispatcher - Frankfort, IL - Base Salary plus unlimited Commissions/Spiffs. We are looking for a Dispatcher with great customer communication skills! Who is not afraid of a phone! Who wants to earn Unlimited uncapped commissions!!!! Is that you? Want to start earning tomorrow? Base Salary plus unlimited Commissions/Spiffs. Primary Job Function: * Maintain the Service Technicians' daily schedules and dispatch the technicians as service calls are completed. * Schedule return trips with customers when parts are in. * Maintain customer database with current information. * Clear and concise communications with department managers, employees, and company customers, including keeping customers appraised as to company schedule and requested lead times. * Provide accounting with current billing information. * Prepare service invoices and send them out. * This person will be responsible for answering customer calls for service and dispatching technicians. *...

Job Description Our ideal candidate will have the following experience and be a great fit to our team. Willing to take on responsibilities required and accountablity for thier position with K&S Heating and Air Conditioning. Must have effective listening and verbal communication skills, proven ability to meet/exceed set goals, and receptive to constant coaching and feedback. The candidate will have experience gathering customer information and inputting the information on the computer. * The applicant must have the ability to work in a fast-paced environment while being self-motivated to provide exceptional customer service while interacting with customers by phone, directing technicians by radio and tracking. * Schedule technicians to jobs based on a customer issue, tech specialty, and geographic efficiencies. * Enter customer data in the computer (Must be able to type 50-60 WPM). * Handle all customers in a professional manner. * Provide timely response and feedback to the...

Job Description Mr. Rooter DFW Plumbing is looking for a full time dispatcher/backup CSR to join our team. The position requires a person who is comfortable multi-tasking during busy times, able to work well with people of all personalities, and is detailed oriented. Position requires: * monitoring technicians & jobs via GPS, text, & calls * daily logistics of checking in technicians & getting them to jobsites * customer service - booking new calls, customer concerns, etc. * project coordination - pulling permits, scheduling inspections, collecting retainers, etc. We're a small, laid back, but very hard working office that is looking for a team player, able to work in a sometimes chaotic environment, but takes initiative when times are slow. While customers are our first priority, the dispatcher's main responsibility will be working with our technicians and setting them up to have a successful call with their customer. Familiarity with Office Suite (Excel, Word,...

Job Description Senior Dispatcher - Frankfort, IL - Base Salary plus unlimited Commissions/Spiffs. We are looking for a Dispatcher with great customer communication skills! Who is not afraid of a phone! Who wants to earn Unlimited uncapped commissions!!!! Is that you? Want to start earning tomorrow? Base Salary plus unlimited Commissions/Spiffs. Primary Job Function: * Maintain the Service Technicians' daily schedules and dispatch the technicians as service calls are completed. * Schedule return trips with customers when parts are in. * Maintain customer database with current information. * Clear and concise communications with department managers, employees, and company customers, including keeping customers appraised as to company schedule and requested lead times. * Provide accounting with current billing information. * Prepare service invoices and send them out. * This person will be responsible for answering customer calls for service and dispatching technicians. *...

Job Description Dispatcher Job Summary: We are currently seeking a reliable Dispatcher to work for small company. You will be responsible for receiving phone calls, and making calls to customers and insurance agencies. The ability to multi-task is essential, and you must be able to take appropriate action in fast paced environment. Dispatcher Duties and Responsibilities: Receive and record information for all calls. Address problems and make requests by communicating with the necessary parties or providing solutions. Multitask and prioritize calls according to their urgency, along with other clerical duties. Monitor technicians and assure timely assistance to customers. Providing technicians with vital information about jobs, and requirements for work orders. Taking reports from technicians. Answering emails. More to be discussed. Dispatcher Requirements and Qualifications: Computer skills necessary. Rapid and accurate typing with experience in data entry. Outstanding...

Job Description Evergreen Heating & Air is looking to hire an experienced dispatcher. We are providing a long-term career opportunity in the fast growing HVAC industry with very competitive salaries and benefits. Under the direction of the Office manager your responsibilities will include but not be limited to: Scheduling services/installs, providing great customer service, registering equipment, & pulling permits. We are family owned and operated as well as licensed insured and bonded. We are open to full time or part time position depending on candidates availability. Requirements - 2 plus years' experience - Must be able to pass background check - Great attitude with a dedication to providing great customer service - Availability from 8am - 5pm during weekdays Benefits Full Time - 401k with employee match - Health insurance & short term disability - Company Phone - Paid Holidays - Paid Vacation - Discount on automotive services & tires at our partner company...

Job Description Thank you for your interest in Exact Temp Heating & Cooling! The ideal candidate would be able to work well under pressure in a fast-paced environment on multiple platforms. We would also need someone that can effectively communicate with our customers and technicians with ease, and someone who can learn quick! You would be responsible for handling a multi-line phone system, making calls to schedule our customers, book appointments accurately and have basic knowledge of the Mecklenburg area map. We are looking for a candidate that is extremely detail-oriented and able to multi-task with ease. Requirements: * Dispatcher Experience- 2 years is a plus * HVAC Experience - 1 year is a plus * Attention to detail, able to multi-task efficiently Our goal is to provide both, our customers, and technicians, with the most time efficient scheduling as possible, while maintaining a pleasant and inviting personality. Other job responsibilities would consist of: - Dispatching...

Job Description Dispatch/Customer Service Representative 2nd & 3rd shift Role and Responsibilities Enter guest reservations into the computer system while assigning reservations to the appropriate rates. Calculate charges and process billing or payments, answer phone, respond to phone and email inquiries. Providing quotes. Books vehicles, confirms reservations and coordinates all changes and provides a detailed summary for each travel group Make alternative booking arrangements if changes arise before or during the trip Change and cancel reservations as guest requests. Process accurate records for coding and tracking reservations and advanced deposits. Coordinates multiple transit endeavors to ensure superior guest service Verifies and tracks all flight arrivals to ensure precise time of guest arrival Provide information about products and services Review or make changes to customer accounts Record details of customer contacts and actions taken Dispatching: assigning chauffeur...

Job Description Job Summary Dispatches service workers to specific work locations to provide assistance to customers or perform predetermined job roles General Account abilities Customer Service. Inbound and outbound calling to customers. Determines and schedules orders according to urgency. Receives check in calls from service workers by radio, telephone, or in person. Informs workers of type and location of work to be performed and dispatches workers to job. *The company reserves the right to add or change duties at any time. Job Qualifications Experience: A few months to one year of related experience Skills Excellent verbal and written communication Active listening Coordination Monitoring Active learning Company Description Roadside assistance Towing company. Company Description Roadside assistance Towing company.