41 deskside support technician jobs found

Job Description Our client is looking for a skilled Deskside Support person for a 3 month contract position. Candidate will be supporting employees with on-site field support, so must possess excellent customer service skills. Provides on-site field support to customers. Performs basic installations, repairs, upgrades and maintenance on hardware and equipment. Assists in the analysis of technical products, systems, and/or software for engineering support. Essential Job Functions: * Provides on-site field support to customers including installation, and servicing and repairing of systems and equipment. * Answers customer questions and resolves issues. Refers other issues/questions to appropriate personnel/service area/manager for follow up, testing and troubleshooting. * Assists in instructing customers in the operation and maintenance of systems/equipment. * Acts as a liaison with customers on administrative and technical matters for assigned projects. * Performs analyses and...

Job Description Regional Deskside Tech 2: Deskside Technicians install, connect, configure, upgrade, troubleshoot, diagnose, and repair desktop/laptop system hardware and software, mobile devices, and peripherals (printers, scanners, etc...). Hardware upgrades include, but are not limited to, adding memory, hard drives, removable storage media, DVD-ROMs, network interface cards, etc. Software support includes upgrade or reinstalling operating systems, application software, utility software, and FDA procured/developed standard system software. Technicians perform mobile device and PC refreshes, assist with COOP exercises and events, provide move support for customer location moves, and provide support for virus/malware, warranty parts and repairs, data backup and recovery, and system administration support. Technicians document all reported problems and issues and provide training to customers on technical solutions and proactive technical support measures. Technicians provide...

Job Description Our client is looking for a skilled Deskside Support person for a 3 month contract position. Candidate will be supporting employees with on-site field support, so must possess excellent customer service skills. Provides on-site field support to customers. Performs basic installations, repairs, upgrades and maintenance on hardware and equipment. Assists in the analysis of technical products, systems, and/or software for engineering support. Essential Job Functions: * Provides on-site field support to customers including installation, and servicing and repairing of systems and equipment. * Answers customer questions and resolves issues. Refers other issues/questions to appropriate personnel/service area/manager for follow up, testing and troubleshooting. * Assists in instructing customers in the operation and maintenance of systems/equipment. * Acts as a liaison with customers on administrative and technical matters for assigned projects. * Performs analyses and...

Job Description Pomeroy is hiring in Waltham, MA! Our client is seeking a skilled Deskside Support/Break-Fix/IMAC Tech professional. This will start out as a 3 month contract but will be converted to a permanent position for the right candidate. The appropriate candidate will have a minimum of 5 years of deskside support experience and 3 years of experience in an enterprise environment supporting a minimum of 500+ users (1000+ users preferred). Before applying, please make note of the following: * Must be US Citizen * Must be fully vaccinated against Covid-19 * Fully onsite position in Waltham, MA, however there will be a training period of approximately 3 weeks at the Andover, MA site prior to supporting Waltham. * Must have supported at least 500+ users * This will be a federal contract and this client requires additional security clearances; for this reason, the onboarding process prior to your first day can take between 4-6 weeks to complete. Requirements: * 5 years minimum...

Job Description Hours: Monday - Friday, 8A - 5P. Weekends on occasions. Core Function: This role will be expected to handle high-stress situations involving problem diagnosis and client relationship management. This role serves as the liaison between assigned support areas and other areas of technology to ensure quick and efficient resolution of any problems. A key area of responsibility is resolving client technology-related problems in areas supported. Essential Duties & Responsibilities: The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this position. * Troubleshoot any problems or issues that arise with Windows and Macintosh desktops/laptops from the network drop to the desktop/laptop excluding security patches/updates; * Respond to alert notification or escalation of an...

Job Description General Function: Ability to perform standard break-fix triage for hardware and software on end user systems. Desk-side software support utilizing Windows Operating Systems. Responding to incoming service requests in a timely manner and follow set up procedures for logging, reporting and monitoring desktop operations. Essential Duties & Responsibilities: The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this position. * PC Installs * PC Rollouts * Health Events * Printer Maintenance Supervisory Responsibilities: None Minimum Knowledge, Skills and Abilities required: * A+ minimum, will be required to obtain many other certifications (net+,server+, HP, IBM, and Dell specific) * Must be able to work well both independently and in team settings * Excellent...

Job Description This position is a Hybrid role. Monday - Friday 7AM-4PM. Core Function: This role will be expected to handle high-stress situations involving problem diagnosis and client relationship management. This role serves as the liaison between assigned support areas and other areas of technology to ensure quick and efficient resolution of any problems. A key area of responsibility is resolving client technology-related problems in areas supported. Essential Duties & Responsibilities: The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this position. * Troubleshoot any problems or issues that arise with Windows and Macintosh desktops/laptops from the network drop to the desktop/laptop excluding security patches/updates; * Respond to alert notification or escalation of...

Job Description This position requires employees to travel as needed to cover various sites across the country as needed. Core Function: This role will be expected to handle high-stress situations involving problem diagnosis and client relationship management. This role serves as the liaison between assigned support areas and other areas of technology to ensure quick and efficient resolution of any problems. A key area of responsibility is resolving client technology-related problems in areas supported. Essential Duties & Responsibilities: The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this position. * Troubleshoot any problems or issues that arise with Windows and Macintosh desktops/laptops from the network drop to the desktop/laptop excluding security patches/updates; *...

Job Description Reference: CCD Deskside Support This role will be expected to handle high-stress situations involving problem diagnosis and client relationship management. This role serves as the liaison between assigned support areas and other areas of technology to ensure quick and efficient resolution of any problems. A key area of responsibility is resolving client technology-related problems in areas supported. Essential Duties & Responsibilities: The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this position. * Troubleshoot any problems or issues that arise with Windows and Macintosh desktops/laptops from the network drop to the desktop/laptop excluding security patches/updates; * Respond to alert notification or escalation of an issue from members of the VACO ITSS...

Job Description Job Description General Function: Ability to perform standard break-fix triage for hardware and software on end user systems. Desk-side software support utilizing Windows Operating Systems. Responding to incoming service requests in a timely manner and follow set up procedures for logging, reporting and monitoring desktop operations. Essential Duties & Responsibilities: The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this position. * PC Installs * PC Rollouts * Health Events * Printer Maintenance Supervisory Responsibilities: None Minimum Knowledge, Skills and Abilities required: * A+ minimum, will be required to obtain many other certifications (net+,server+, HP, IBM, and Dell specific) * Must be able to work well both independently and in team settings *...

Job Description Desktop Support Technician needed for 2 weeks training and then providing desktop support coverage. This tech will also be used in the future for back up coverage (when someone takes PTO, goes out on medical leave, etc.). Usually 2-3 weeks notice is given for dates when back up coverage is needed, so someone that has a flexible schedule and does not book far in advance would be best. **THERE IS ALSO THE POTENTIAL FOR THIS TO GO LONG TERM IN THE FUTURE.** Desktop Support Technician - 40 hrs/week - Backup Support - * Provider needed for 40 hours per week assignment in corporate setting. Must have Apple/Mac skills, along with PC experience. * This roles is for a Deskside support technician. * All support will be onsite and Client facing * Excellent communication and customer service skills are required * Able to work with little leadership, is proactive and reliable * Experienced working in a corporate and team environment * Experienced working with high level and/or...

Job Description Desktop Support Technician needed for 2 weeks training and then providing desktop support coverage. This tech will also be used in the future for back up coverage (when someone takes PTO, goes out on medical leave, etc.). Usually 2-3 weeks notice is given for dates when back up coverage is needed, so someone that has a flexible schedule and does not book far in advance would be best. **THERE IS ALSO THE POTENTIAL FOR THIS TO GO LONG TERM IN THE FUTURE.** Desktop Support Technician - 40 hrs/week - Backup Support Technician : * Provider needed for 40 hours per week assignment in corporate setting. Must have Apple/Mac skills, along with PC experience. * This roles is for a Deskside support technician. * All support will be onsite and Client facing * Excellent communication and customer service skills are required * Able to work with little leadership, is proactive and reliable * Experienced working in a corporate and team environment * Experienced working with high...

Job Description Field Support Technician- Supports approx. 30 retail stores. Everything in the store. Hardware/software. POS. Cameras. Multimedia, smart, security device installation. Racking and stacking network equipment. Field service/technical support for stores. Install racks/cameras/hardware & support end users. Support of hardware and software solutions deployed in retail stores. Resolve user problems presented from the end users through the Support Service Desk. Answers service requests for user computer performance. Problem identification and resolution. Troubleshooting and follow-up to assist users. Coordinates user problem resolution with other departments. Tracks and reports recurring problems. Logs and tracks issues in problem management database. Maintains history records and related problem documentation. Move, add, or change desktop/laptop hardware and software. Analyze customer needs. Develop appropriate solutions. Corrects problems using documented...

Job Description Fantastic! You found and are reading our job posting! This is a great opportunity for the right person who is dynamic, fun-loving, and hard-working to join our team. If you are the right person for the job, fantastic! Please read on. If you've applied for this or a similar position with this company before, please apply again. We have multiple positions available at several levels. Here's the scoop: We're looking for a technical support person to provide technical assistance to our customers as they use their various systems - an IT "ROCKSTAR". In short, you resolve problems while delivering top-notch customer service. The more problems you resolve and the more efficiently you resolve problems, the better our customers can service their own customers, clients and patients. Our technicians work as a team and as such, we're not looking for a specific skillset or experience base. We're looking for a team member whose character and strengths will complement our own....

Job Description General Function: Coordinate ITS asset management of all computer hardware and software for Client and the information technology asset management system. Responsible for software license tracking, compliance and process/procedures. Responsible for the overall processing of SSL Certificates, including expiration dates. Advise the Deskside Support Technicians on hardware and software equipment projects. Engage in the IT ordering process and assist in the more complex orders. Administer the IT asset management procedures. The Asset Management Administrator is responsible for the management of technology-related hardware. This includes recommending, monitoring, and tracking hardware assets to ensure compliance with Client's processes and procedures. The individual will coordinate with the procurement group to recommend optimizing technology spend across the organization. The Asset Management Administrator will also assist and implement procedures for tracking the...

Job Description Desktop Support Technician 23-00042 New York, Ny 10010 - sit onsite. 12+ month contract, right to hire. 30.00 per hour W2 No Corp to Corp or 3rd party agencies Are you looking for a great Desktop Support position that will allow you to demonstrate your skills in a team environment? Do you have 1+ year experience of Desktop Support, setting up computers for individual remote access? If so, please submit your resume asap, manager is ready to interview and hire! We are looking for a Desktop Support Technician to join our team of professionals for a long-term contract position, with right to hire opportunity. This position is onsite in New York City. In this position you will: * Respond to clients support requests for both on site and remote access * Set up Windows laptops, provisioning them, and roll out to employees throughout the country * Contacting clients to find out the nature of the problem. * Troubleshoot hardware and software issues. * Install and maintain...

Job Description You will be expected to deliver exceptional customer service as the face. You will be responsible for interacting and servicing our clients with any technical problem they are experiencing. Be helpful, relatable, and pleasant while diagnosing and fixing their problems. * Solve a broad range of day-to-day onsite technical issues on network infrastructure and internal desktop systems * Be helpful and understanding - provide the support you would want! * Customize the customer experience for every individual all communication, instructions, and product knowledge to the level of the individual. * Determine the most cost effective repair to minimize customer downtime. Be proactive! * Prepare reports for analysis of product failure trends and service issues. In short, you service our customers with whatever technical issues they may have in the most pleasant way possible! * You'll Work with as a Desktop Technician, you'll play a crucial role in supporting our customers...

Job Description Onsite Desktop Support Technician Monday-Friday 8am-5pm- 40 hours per week Long-term contract - 6 months with extensions Responsibilities includes, but not limited to, * Software and hardware support via deskside support or remote support. * The candidate would be required to troubleshoot and repair software and hardware issues reported by end users. * Experience with Active Directory to delete/add users or reset passwords. * Experience with SCCM to re-image, update, and install software or push out Windows updates. Windows 10, MS Applications, ticketing systems. Additional Information * All candidates are encouraged to apply, but many positions require a strict drug and background check by our customers. F2OnSite supports and adheres to all state laws regarding background checks. * "Except where prohibited by law, many employees and contractors of F2OnSite are required to obtain a Covid-19 vaccine, and new hires will be required to provide proof they have done so,...

Job Description Desktop Support Technician Contract to Hire Opportunity Shift - M-F. 8:00 am to 5:00 pm local time. One-hour lunch Job Description The Deskside Support Engineer is an intermediate position that performs tasks related to repairing various technology-based products typically associated with an end-user computing environment. Responsibilities * Performs basic and moderately complex troubleshooting and repair activities, typically associated with an end-user environment, including but not limited to PCs, desktops, laptops, tablets, and printers. * Provide support to client-identified VIPs * Responds to change management requests, including installing new PC equipment, providing end-user desk-side support, and other related activities. * Perform Install/Move/Add or Change (IMAC) activities. * Perform all assigned desk-side support activities * Display outstanding technical and professional services skills at all times * Meet - established customer service satisfaction...

Job Description Peak Systems is a leading Information Technology service provider, focused on managed, staffing, and professional services. We are currently seeking a PC deployment technician in Essex Junction, VT, for a long term project Position: PC Deployment Technician Location : Essex Junction VT 05452 Hourly Rate: $22/hour Start Date: ASAP Duration : 6 months+ Job: Deployment Tech who communicates well, is well versed in Excel, and Imaging Probooks, Zbooks, Desktops, etc. **There is no Repair involved or Break-fix ** with this Project. Below is a brief description of the work required: * Onsite Technician to support daily deployments Mon-Friday * Onsite 8am - 5pm (M W F) Also Support Night shift Deployments on Tuesday/Thursday (6-8pm; start later to accomodate) = total 40 hour week * Image of units occurs onsite (Laptops, Desktops, Zbooks) * Deploy Laptops & Peripherals to End-users who have scheduled their deployments * Capture Asset info/Serial #'s/ etc. in Excel...