AquaCal
St. Petersburg, FL, USA
Job Description COMPANY: AquaCal AutoPilot Inc. REPORTS TO: Customer Service Supervisor FLSA: Non-Exempt HOURS: Full-time Position Summary We need a motivated Customer Support Representative to join our team! Key Responsibilities: * Answer incoming phone calls * Basic trouble shooting * Entering service calls * Database entry * Outbound calling/follow up calls * Other duties as assigned Other Requirements: * Positive, enthusiastic, and flexible attitude * High School Diploma (Required) * 3 years call center experience (Required) * Experience with cellphone support or technology-based support (Preferred) * Experience in Microsoft office, excel, and word (Preferred) * Experience in a factory or warehouse (Preferred) * Swimming pool industry knowledge (Preferred) * Bi-Lingual (Spanish) (Preferred) Compensation & Benefits * Participation in the Team Horner Employee Stock Ownership Plan * Tuition reimbursement * Ongoing industry training * Yearly performance and long service awards...