7387 customer service coordinator jobs found

Job Description Job Title Customer Service Coordinator Job Category Customer Service Industry Logistics # of Openings 1 Job Description / Qualifications A Japanese logistics company seeks a Customer Service Coordinator position. Essential Job Functions • Handles various phone call and e-mails from customers and overseas agents. • Handles and resolves various complaint and claims fromcustomers. • Coordinates inquiries and orders from customers and overseas agent with operation staff. • Provides quotation to the customer and rate to other branches/oversea offices. • Arranges and schedules pickup and deliveries. • Tracks the shipments and announce customers and overseas agents for shipment status. • Handles daily shipment arrangement such as scheduling a pick up, sending pre-alert document, tracing the shipment status, providing inquiring information with entry document. • Updates shipment status, provides quote, and prepares any necessary information and documents of import...

Job Description Job Title: Customer Service Coordinator, Domestic & International Status: Non-Exempt Department: Customer Service Reports to: Director of Technical Services Hours: 8:30-5:30, Monday-Friday, possible overtime Duties and Responsibilities: ( subject to change) · Provide administrative & order processing support for domestic sales staff & Daylight Medical. · Convert both verbal and written equipment orders into Codonics database, & use associated reports & computer systems to track customer orders. (Revenue, RMA, Show, Swap, Eval units). · Work closely with Accounting to ensure proper credit terms & payment is received to fulfill customer orders. · Work closely with Export Department to ensure proper import/export requirements are completed for international orders. · Close follow-up with Shipping Department to make sure order is completed and shipped on time. · Daily communication with other Codonics departments. · Provide both written and...

Job Description Customer Service Coordinator Voted St. Louis Best Places to Work Jerry Kelly is the #1 HVAC company in St. Charles and West County While You are taking care of our Customers, We take care of YOU! Jerry Kelly offers 100% employer-paid benefits for the employee! Employee Benefits * FREE Health & Dental Insurance * FREE Vision Insurance * Supplemental (Aflac) available * 401K Retirement Plan with 4% Company Match * Vacation at 6 Months * 7 Paid Holidays Each Year * Career Growth Opportunities * Fun & Friendly Work Environment * FREE Life Insurance * FREE Short-Term Disability JOB DESCRIPTION The Customer Solutions Coordinator is the first contact with the customer when answering the phone. A professional image must be presented from the first word spoken. You must gather all relevant information from each caller and to update the Dispatch department with that information. You must be able to multi-task in a fast-paced, constantly changing atmosphere....

Job Description Customer Service Coordinator: We are a locally owned commercial HVAC contractor in need of an experienced CSC to effectively maintain the work schedules of our field technicians, ensuring customer commitments are met while dispatching according to the schedule, receiving customer calls, and adjusting the schedule as required. Experience and Education: * High School Diploma required. College degree preferred. * Minimum 2 years of experience in the HVAC or related industry. The job responsibilities are as follows: Dispatch: * Receive, prioritize, and manage incoming service calls. * Dispatch, schedule and plan the assignments of field technicians. * Arrange follow-up calls to ensure complete customer satisfaction. * Consistently serve as a customer contact for incoming calls and/or other forms of communication. * Assist in coordinating monthly service contract scheduling and set-up of work orders. General Accountabilities: * Contact customers for approval of quoted...

Job Description We're looking for a motivated Customer Service Coordinator who provides active support for the office operation. This person interacts with customers about products, services, return merchandise, and related inquiries, and handles front office operations. This is a non-exempt, hourly position. Our values: * Obsessed with being the best * Nice in terms of genuine care and kindness * Fanatic about delivering unprecedented value and outstanding experience * Integrity * Resourceful * Energetic with a positive, collaborative "Can Do" mindset Responsibilities * Provides and maintains an excellent customer experience. * Performs administrative and general office tasks (e.g., mail and cash handling, answering and/or routing incoming calls, and ordering office supplies). * Handles Return Merchandise support tasks (e.g., answering customer inquiries via online, phone, mail, and direct messaging). * Manages email communication about customer orders, tracking, claims, and...

Job Description We are seeking a reliable Customer Service Coordinator to join our team! You will be responsible for coordinating new orders/referrals, answering phone lines, entering data and communicating with hospitals, insurance companies and physician offices for required documentation. Responsibilities: * Enter data for new and existing patient orders. * Answer phones and assist patients with equipment needs and document appropriately. * Contact physician offices and hospitals to obtain required medical documentation. * Review and document incoming medical records and hospital orders. * Communicate with insurance plans to verify insurance and obtain authorizations. * Perform other departmental duties as assigned * Coordinate home deliveries ​ Qualifications: Previous experience with DME, ICD10 codes, medical records, physician office and/or insurance office is helpful. Experience with Power Scooters, Power Wheelchairs and/or repair of these items is a PLUS. * Strong computer...

Job Description Job Description Headquartered in Southern California, M2 Shipping has over twenty years of logistics management experience with strong global network in the shipping industry. We currently have an opening for Customer Service Coordinator. The desired candidate has prior experience in the Freight Forwarding industry, more specifically in ocean import operations. Responsibility * Validating and confirming all ocean/air shipment bookings. * Managing shipments from origin to destination to ensure customer satisfaction. * Building customer relationships and providing excellent customer service. * Excellent verbal and written communication skills. * Experience in the Freight Forwarding industry with knowledge of the rules and regulations. * Handle any special requests from customers. * Basic computer skills and knowledge of Microsoft Office (Outlook, Word, Excel, etc.) experience. • Send new shipment bookings to customers. * Manage daily emails/phone calls from...

Job Description Beyond Shades Hunter Douglas Gallery and Showroom is seeking an energetic and friendly person to help us take great care of our clients. We want you to help to ensure clients have the seamless customer service experience that Beyond Shades is known for. Beyond Shades works with clients looking for custom window treatments from Hunter Douglas, as well as draperies, wallpaper, bedding, tablecloths, and other design accessories. This person is essential to a great customer experience, following up on custom orders from sale to installation and post-installation needs. Ideally, you will enjoy helping people and working in retail. Bring your customer-oriented approach with good communication skills, strong work ethic, stable work history, reliability, and the ability to work both independently and as part of a team. This is a full-time position, with weekends required. The person hired must be fully vaccinated, including a booster shot. As a Customer Service...

Job Description The Customer Service Coordinator is to assist the customer service department with administrative tasks and general office duties. Must have excellent organizational skills, the ability to multi-task, and make strategic business decisions. Responsibilities: · Assist in updating and maintaining customer files-verifying with customers that the information in Epicor is the most current, and that the customer has our current contact information · Audit orders/files- verifying orders have necessary attachments and documentation · Answer and transfer incoming calls to the appropriate Plitek personnel · Greet visitors at front, call or page appropriate Plitek personnel · Assist with sales requests and provide sales with the information which they requested · Sort and distribute incoming mail to the correct Plitek personnel · Scanning contracts, PO's, and NDA's under the correct customer folder along with saving in Epicor as well Job Requirements: · Productive time...

The Supply Chain team is looking for motivated professionals to facilitate the distribution of our great products to customers and consumers. These personnel can analyze production metrics against market needs in Supply & Demand Planning, focus on product transportation through Logistics.   The Customer Service Coordinator is responsible for the managing Customer Sales order activities, Coordinating Supply Chain efficiency and building strong relationships. This role will manage the receipt of customer purchase orders, ensuring prompt resolution of any issues which may arise from the time the order is placed through the date of invoice, as well as actively managing any on-going logistics maintenance and relationship growth with the assigned customer and sales personnel. The Customer Service Coordinator will act as the voice of the Supply Chain organization and communicate directly with internal and external partners.

Job Description As a Service Coordinator, you may be the first point of contact for our customers. We are seeking someone that will consistently provide an exceptional customer service experience for all those needing our services, both internally and externally. Essential Duties and Responsibilities * Answer high volume of incoming service requests via telephone, email, and text message. * Create Service work orders. * Prioritize and coordinate dispatching of service requests with the customer and Service Manager. * Monitor work orders that require revisit and schedule accordingly. * Follow up periodically with customers to inquire about level of satisfaction and follow up with Sales and Coordinator as needed regarding any issues. * Take and deliver messages when appropriate personnel are unavailable. * Provide administrative support for the Technician and Coordinator team. * Crosstrain on basic Coordinator tasks and provide back up support as needed. Skills/Experience * Good...

Job Description Physical Therapy & Sports Medicine Centers (PTSMC) is seeking a Part-Time or Full-Time Patient Services Coordinator for our private practice physical therapy office in Westbrook, CT. Patient Service Coordinators are vital members of our clinic's team and often the first and last point of contact at our front desk. PSCs provide quality customer service while managing front desk operations and administrative duties. Ideal candidates are personable, highly-motivated individuals who possess a friendly, professional demeanor and a desire to help others. Responsibilities include: * Provide high-quality customer service * Greet patients and visitors entering the clinic * Answer telephones and direct calls accordingly * Explain all forms to ensure completion such as intake and insurance documents * Input documents and data accurately in the electronic medical record * Schedule appointments * Collect patient payments Schedule: Monday - Friday Clinics open 7:00am -...

Job Description The Customer Service Coordinator is responsible for incoming emails, calls, and other communication for all RE+ Event conferences and trade shows. As part of a creative team, the Customer Service Coordinator will be responsible for supporting and assisting the RE+ team in the management, delivery, and execution of superior events and outstanding customer experience. The Customer Service Coordinator will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. The coordinator should be personable, organized, responsible multitasker that thrives in a fast-paced, team-oriented environment. A service-orientation will be paramount as they will spend considerable time interfacing with attendees, exhibitors, speakers, and other internal and external stakeholders. RE+ Events is a...

Job Description Responsibilities * Receive new customer service requests from builder and review to ascertain cause for request, type of malfunction, and customer address * Contact homeowner to schedule appointment and what work is to be performed, verify materials are available, and confirm an estimated time for repairs to be completed * Prepare schedules for service personnel, assigns personnel to routes or to specific repair and warranty work * Coordinate with supervisor to insure scheduling issues are addressed and manage schedules when appropriate * Order and/or coordinate with Order Processing Department the replacement of parts and supplies * Ensure customer complaints are resolved and follow up to ensure customer satisfaction with the final product * Communicate recurring customer service issues with Production, Sales, Design Center, and Warehouse staff to avert problems * Oversee all interaction with clients to ensure all service requirements are met and no issues arise,...

Job Description We are looking for an experienced Customer Service Representative to join our Provider Services Unit. The Customer Service Representative responds to telephone inquiries from Health Plans, and Providers/Billing offices to provide information and clarification relating to RMG services such as claims, and eligibility in resolving inquiries. Essential Duties and Responsibilities include the following: * Receives incoming calls through phone queues involving multiple issues from Health Plans, Providers, and Billing offices. * Maintains or exceeds quality and productivity standards of a minimum of 65 calls per day with matching documentation. * Anticipate our customer needs: Understand the wants and needs of customers, listen for cues and identify how to respond and what level of intervention they need. * Utilizes standardized processes, tools, researching and resolves routine or complex issues relating to services provided by a provider with in the medical group. This...

Job Description Are you a customer service-driven professional who is interested in joining a well-established and innovative company in a booming industry? Accurate Industries, a national leader in the distribution, installation, and maintenance of steam and sauna bathing environments, is searching for a Customer Service Specialist. We recognize the value that our Customer Service team brings to the company, and this full-time Customer Service Specialist position directly impacts the satisfaction of our customers. Some of the responsibilities of the Customer Service Specialist role include reviewing orders and ensuring accuracy, responding to customer queries in a timely and accurate way via phone, and/or email, resolving issues via appropriate channels, and maintaining knowledge of our products and services. You will join our Wheeling, IL office. Above all, the ideal candidate should be a great brand ambassador who is willing to go the extra mile to ensure customer satisfaction....

Job Description Apartment Community Resident Services Office Coordinator- full time We are looking for the right person with the following qualities: * Strong verbal, communication and organizational skills. * Coordinate and manage maintenance repairs and work orders * Maintains a positive attitude which supports team performance and productivity. * Ability to remain calm and composed in busy and stressful situations * Ensures accuracy and details on all printed material * Greets and answers question, both by phone and in person from prospects and current residents in a professional and positive manor. * Able to organize, problem-solve and obtain results * Effectively present information and respond to questions from residents, supervisors and co-workers * Excellent time management and multi-tasking skills * Proficient in word, excel, outlook and other data base programs- Yardi experience a plus * Willing to complete the tasks required including some overtime if needed *...

Job Description WHAT WE OFFER: * $18-20 p/h depending on experience * Opportunity for growth within the company * ACA compliant benefits package and weekly pay * Vacation and holiday pay based on hours worked WHAT OUR EMPLOYEES DO: * Monitor and professionally respond to all incoming end-user communications via phone, mail, email and social media. * Resolve product inquiries and issues submitted by end-users by clarifying the request/ complaint, determining the cause of the request/ complaint, devising the best solution to resolve the request/ complaint, expediting resolution and following up to ensure end-user satisfaction. Must be able to be diplomatic and handle stressful situations. * Provide professionally written letters to end user regarding resolution of request or complaint. * Point of contact for Better Business Bureau * Document end-user communications in the Customer Relations Database. * Process and document dealership-end user surveys * Provide written reports to...

Job Description Benefits/Perks * Competitive Compensation * Paid Time Off * Career Growth Opportunities Job SummaryWe are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and is able to remain calm under pressure. Responsibilities * Receive a high volume of inbound calls and emails * Identify the reason for the customers call, collect relevant information and provide solutions * Refer to premade scripts for a variety of customer service topics * Use best practices in customer service techniques to develop rapport and build relationships with customers * Document all customer interactions * Monitor Open Orders Follow-up on any open orders issues to resolve so orders can be shipped as quickly as possible...

Job Description Customer Service (CRM) About us: We are a young Promotional Company based in the heart of Chicago specializing in customer service (CRM) and acquisition through face-to-face interaction. We are already moving into our second expansion phase due to the client demanding our customer service (CRM) and sales services in additional locations in the US. We focus on delivering the highest standards in customer service alongside our outstanding record for driving sales, our reputation is creating new opportunities for individuals looking to developing a career in sales and customer services. We provide these companies with a dedicated and professional service that ensure they get the results they want. Our current Customer Service (CRM) and Sales focus: Chicago Vision is taking Chicago by storm as their fastest growing Customer Service (CRM), Sales and Promotions company, we are currently putting the finishing touches on our expansion into a new location. We are looking...