1402 customer care specialist jobs found

Job Description COMPANY DESCRIPTION New York Shuk is a Brooklyn-based maker of handcrafted Middle Eastern pantry staples. Our products are an important part of our personal story - they represent our mission to keep our culinary heritage alive, while also giving home cooks the tools and inspiration to cook more deliciously for their family and friends. New York Shuk has been featured in the New York Times, Wall Street Journal, Bon Appetit, Food & Wine and more. For more information, please visit nyshuk.com and @nyshuk on Instagram. JOB DESCRIPTION New York Shuk is seeking a Full-Time Sales Customer Care Specialist. This role provides the opportunity to play an instrumental role in the daily operations a fast-growing company. Responsibilities: * Manage Customer Service correspondence for website & wholesale customers. We believe in old fashioned hospitality and aim to transform potential customer issues into incredible experiences. * Manage orders from beginning to end (ex....

Job Description Customer Care Specialists in the Telephone Response Team are the 'voice' of OpticsPlanet and must represent us professionally, politely, and with a passion for assisting customers. This position is responsible for providing a great customer experience, optimizing sales and profit margins, assisting customers navigate our website, overcoming procedural impediments, and in general, making it as easy as possible to do business with OpticsPlanet. Specialists use their product knowledge, communication, and interpersonal skills to build value by closing sales and maximizing future sales through a positive, trusting relationship with their co-workers and customers. * The Customer Care Specialist position will start on May 22nd* Duties & Responsibilities * Answer incoming telephone inquiries from prospective and existing customers * Initiate and close sales and convert on-hold orders to active sales * Check order status for customers * Resolve issues with orders *...

Job Description Customer Care Specialist Part-time with possibility of full-time North Port Start training part time 25 hours a week; go permanent at full time for the right candidate! This new position will assist during peak hours with: * Cashiering * Processing mail * Take payments * Respond to customer inquiries * Set up new accounts Requirements: * HS diploma or GED * 3 years of diversified office experience * 1 year customer service * Strong MS office skills * Data Entry * Basic Mathematical calculations Hours: Monday thru Thursday 8am-2pm Friday 8am-1pm Train part time, right candidate can go permanent on a full time, 40 hour a week after training. IND3 Company Description Ad-VANCE is a full service staffing and recruiting company specializing in long term staffing and direct hire. For more than 27 years, we have been connecting the area's best employees with the area's best employers! Company Description Ad-VANCE is a full service staffing and recruiting company...

Job Description Customer Care Specialist Are you a self-starter? Harrisburg Pa company looking to add a Customer Care Specialists to our team. You will be the face of the CLIENTs brand and interact with customers by providing them with exceptional service and support. In this contact center role, you'll assist customers with questions to help them make the best purchase decisions, provide product recommendations, samples, pricing and quotes. Responsibilities of Customer Care Specialist : * Support customers that need information prior to placing orders, including demonstrating expertise on products, price quotes, artwork processes, etc * Work with customers on orders and inquiries placed via phone, email or website, and ensure the best solution for their needs * Provide post-order support to ensure all customer questions are answered and orders arrive on-time and 100% accurate * Work in a dynamic contact center to maintain excellent service levels for incoming phone calls, web...

Job Description CUSTOMER CARE SPECIALIST JOB DESCRIPTION BECOME A PART OF TEAM TRUE TRUE is a group of people that think outside the box, challenging the cultural norms of golf, where golf products are worn and what they look and perform like. We're consistently on the search for people who can grow, think, dream, and create. We drive golf culture forward by being a step ahead, rewarding those who bring their imagination. TRUE seeks self-motivated leaders and visionaries. At our company it's about bringing the best of what you can to help improve the team, the brand, and our industry at large. ABOUT TRUE TRUE crafts naturally comfortable footwear (and more) ready to perform from the golf course to the streets. We aim to inspire others to achieve camaraderie, wellness, and purpose in the pursuit of par. Born amidst the rugged landscapes of the Pacific Northwest and inspired by links golf courses worldwide, all TRUE gear uses only the finest and responsibly sourced materials to...

Job Description Position Overview Payment Customer Care Specialist Position: * Process 60-80 credit card payments by phone; transferring to correct dept for other inquiries as needed. * Using multiple applications with security credit card/personal data * Post notes on customer accounts for payments made. * Follow schedule for breaks and lunch daily * Provide Leadership with any system issues or feedback Payment Customer Care Specialist Requirements: * High School diploma or GED * No attendance issues within the first 2 weeks of starting, along with commitment to follow attendance policy. * Strong computer skills with the ability to navigate efficiently between applications including Microsoft Office. * Strong verbal communication skills with an ability to type 30 words per minute and 10 key speed of 8,000 per hour. * Excellent multi-tasking, time management, and organizational skills. Company Description First Rate Staffing is a placement firm that works in the light-industrial,...

Job Description Overview: For nearly 100 years CBT has been one of the most innovative Industrial Distribution companies in Cincinnati and the tristate region. Our mission is to be recognized by our customers and our suppliers as their best business partner. Our success comes from recruiting, hiring, and training the best people in the industry. We invest in our people and our business. A Customer Care Specialist is instrumental in assuring focused and productive communication with both new and existing clients and vendors. A Sales Coordinator resolves complex inquiries from the clients and ensures customer satisfaction. Customer Care Specialists are responsible for different kinds of administrative functions essential to the sales process. Responsibilities: * Expedite and follow up on new and existing orders (verify pricing/part numbers/quantities). * Process returns and credits. * Answer telephone calls, take and deliver accurate messages. Respond to requests by gathering and...

Job Description At It's Skinny Pasta we're obsessed with customer service. That's why we're hiring a care specialist to help us provide the best possible experience to every customer who interacts with us. The customer care specialist will bridge the gap between what our customers need and what we're delivering -- helping us to not only meet but also exceed their expectations. The ideal candidate is dedicated to going above and beyond for a customer, leaving no stone unturned in the quest to solve their challenges and make them feel valued. Responsibilities * Manage customer conversations across all our support channels (email, chat, social media) * Proactively take steps to enhance the customer experience * Share relevant customer feedback to help us improve our offerings * Report on key customer service metrics and identify noteworthy trends Qualifications * Experience in a customer-facing role, preferably handling customer service, care, or success * Proven track record of...

Job Description Veterinary Customer Care Specialist: Full-time Position. The Veterinary Specialist primary duty is interacting with clients and coordinating communication between doctors, assistants and the clients. Essential duties and responsibilities: • Provide top-notch customer service. • Being attentive to client and pet needs. • Identify and work compassionately with clients in various emotional states. • Work patiently with distressed, frustrated or disgruntled clients. • Answer and triage phone calls from clients. • Schedule appointments and schedule procedures. • Check-in clients. • Monitor client flow from check-in to discharge. • Monitor schedule and flow. • Client call backs. • Managing record requests between other hospitals and specialty practices. • Fill prescriptions. • Discharge patients. • Client education. • Assist in cleaning the hospital including but not limited to: keeping reception desk area and lobby clean and sanitary, taking out the trash . Assist...

Job Description Customer Care Specialists in the Telephone Response Team are the 'voice' of OpticsPlanet and must represent us professionally, politely, and with a passion for assisting customers. This position is responsible for providing a great customer experience, optimizing sales and profit margins, assisting customers navigate our website, overcoming procedural impediments, and in general, making it as easy as possible to do business with OpticsPlanet. Specialists use their product knowledge, communication, and interpersonal skills to build value by closing sales and maximizing future sales through a positive, trusting relationship with their co-workers and customers. * The Customer Care Specialist position will start on May 22nd* Duties & Responsibilities * Answer incoming telephone inquiries from prospective and existing customers * Initiate and close sales and convert on-hold orders to active sales * Check order status for customers * Resolve issues with orders *...

Job Description Customer Care Specialists in the Telephone Response Team are the 'voice' of OpticsPlanet and must represent us professionally, politely, and with a passion for assisting customers. This position is responsible for providing a great customer experience, optimizing sales and profit margins, assisting customers navigate our website, overcoming procedural impediments, and in general, making it as easy as possible to do business with OpticsPlanet. Specialists use their product knowledge, communication, and interpersonal skills to build value by closing sales and maximizing future sales through a positive, trusting relationship with their co-workers and customers. * The Customer Care Specialist position will start on May 22nd* Duties & Responsibilities * Answer incoming telephone inquiries from prospective and existing customers * Initiate and close sales and convert on-hold orders to active sales * Check order status for customers * Resolve issues with orders *...

Job Description Job Requirements: * Serves as first point of contact for all inbound calls * Routes call to the appropriate workgroup or staff * Communicate effectively noting all pertinent information * Handles information with discretion and confidentiality following HIPAA expectations * Follow vetted and scripted company phone etiquette * Check and monitor inbound text messages, voicemails, and faxes * Vet and reconnect with missed calls * Assist in reporting phone system or service issues to management * Operate RingCentral phone operating system daily. Key qualities we are seeking include: * Customer Service Experience (minimum one year) * Call Center Experience (minimum one year) * CRM or Salesforce Experience (minimum one year) * Strong Oral, Written, and Interpersonal Communication Skills * High-Functioning Organization Skills * Microsoft, Google Suite, Vonage, RingCentral Experience (Preferred) * Bilingual, Spanish Speaking (A Plus) * Minimum of a High School Diploma or...

Job Description Milk N Mamas Baby is hiring Full - Time Customer Service Representatives to join our team in Pipersville Pennsylvania. As a Customer Service Representative, you will be responsible for taking incoming calls for new and existing patients in need of durable medical equipment, supplies, and troubleshooting. We will train applicants who have a strong customer service background. Must have strong computer skills, data entry speed and efficiency are important and live locally. Responsibilities * Communicate with customers via phone, email and chat * Provide knowledgeable answers to questions about product, pricing and availability * Work with internal departments to meet customer's needs * Data entry on various platforms * Health Insurance coverage verification * Timely processing of patient orders * Communicate with patients, referral sources, and team members while efficiently performing tasks related to patient care * Handle incoming and outgoing calls Qualifications...

Job Description Heppner Insurance, a family-owned health insurance agency, is growing and looking to hire someone with an active health insurance license for a full-time hybrid insurance agent/admin role. An ideal candidate is well versed in the Medicare industry and comfortable explaining Medicare basics, can discuss the benefits of multiple carriers, and is skilled at conducting one-on-one sales meetings both in person and virtually. In this role you will also be one of the first points of contact for all new and existing clients; answering phones, scheduling appointments, and handling other administrative work. Job responsibilities: · Full Time Monday-Friday 8:30am-5pm, in Maplewood, MN office with some twin cities travel on occasion · Scheduling client appointments · Answering phone calls · Customer service · Meet with current and prospective clients to discuss Medicare and facilitate enrollment · Other tasks as assigned A strong candidate will excel in these areas: ·...

Job Description About This Opportunity: Are you experienced and enjoy contributing to developing and pricing formal bids that result in successful awards? Life-Assist is seeking a qualified Pricing Specialist to join the Contracts Department team. If so, this may be your dream position! What You Get To Do: * Pull web quote requests from the Quotes Inbox and complete them within 24 hours * Complete and submit formal bids by required date * Cross reference competitor part numbers and unit of measures to exact or equivalent products * Update cross reference database as needed * Strategically provide pricing on quotes and bids * Request deviated cost and/or rebated pricing from vendors * Report on results from quotes and bids submitted * Request bid tabs or recaps of bids or quotes submitted * Create, maintain and renew contract pricing * Monitor and compare competitor retail prices on exact or equivalent products Who Are You? * Associate degree; Bachelor's degree from four-year...

Job Description Customer Care Specialists in the Telephone Response Team are the 'voice' of OpticsPlanet and must represent us professionally, politely, and with a passion for assisting customers. This position is responsible for providing a great customer experience, optimizing sales and profit margins, assisting customers navigate our website, overcoming procedural impediments, and in general, making it as easy as possible to do business with OpticsPlanet. Specialists use their product knowledge, communication, and interpersonal skills to build value by closing sales and maximizing future sales through a positive, trusting relationship with their co-workers and customers. * The Customer Care Specialist position will start on May 22nd* Duties & Responsibilities * Answer incoming telephone inquiries from prospective and existing customers * Initiate and close sales and convert on-hold orders to active sales * Check order status for customers * Resolve issues with orders *...

Job Description Our Mission Together through a culture of caring and genuine connections, we help heroes save lives. Operating since 1977, Life-Assist, Inc. is one of the nation's largest distributors of emergency medical supplies and equipment for the First Responder, Paramedic, EMT and EMS Provider. About This Opportunity If you are passionate about helping people, love finding solutions to customer challenges, always go the extra mile and get a big smile on your face when you deliver WOW service, we would love to talk to you. Our team is seeking an Accounts Payable Specialist for our Rancho Cordova, CA headquarters office (this is not a remote position). This position requires a bachelor's degree in accounting or business and 5+ years of progressive accounting experience. The Accounts Payable Specialist compiles, records, verifies, and maintains Accounts Payable data; responsible for inputting vendor invoices and paying vendors timely while taking all reasonable prompt payment...

Job Description Customer Care Specialists in the Telephone Response Team are the 'voice' of OpticsPlanet and must represent us professionally, politely, and with a passion for assisting customers. This position is responsible for providing a great customer experience, optimizing sales and profit margins, assisting customers navigate our website, overcoming procedural impediments, and in general, making it as easy as possible to do business with OpticsPlanet. Specialists use their product knowledge, communication, and interpersonal skills to build value by closing sales and maximizing future sales through a positive, trusting relationship with their co-workers and customers. * The Customer Care Specialist position will start on May 22nd* Duties & Responsibilities * Answer incoming telephone inquiries from prospective and existing customers * Initiate and close sales and convert on-hold orders to active sales * Check order status for customers * Resolve issues with orders *...

Job Description The Gregg Young Automotive Group is looking to add a detailed, and communicative individual who is filled with initiative to join our Customer Care TEAM at our Chevrolet Norwalk location. We take great pride in our company vision: caring for our customers and employees like family as we all work to facilitate the 3 things most important to Gregg Young: 1) raving fans 2) exceeding customer's expectations and 3) consistency in process execution. The Gregg Young Automotive Group is dedicated to creating an educated, motivated, and inspired TEAM of employees that will go the extra mile for our customers every time, without fail. Customer Care Specialist Responsibilities: * ability to navigate inbound customer communications, and provide guidance to secure a confirmed customer reservation * computer competency required: ability to navigate multiple platforms, sites, and applications simultaneously utilizing dual monitors * Microsoft Office understanding needed, we will...

Job Description The Customer Care Specialist is the second escalation point within the Customer Care Team for issues that cannot be resolved. In this role, you are a subject matter expert in our products, and you're responsible for troubleshooting and resolving complex non-generic customer issues requiring detailed systems and applications knowledge. This position will start working remotely and transition into a hybrid model 2-3 days/week, reporting to our new Eagan, MN office. Responsibilities: * Responsible for working with the client to resolve non-standard technical and workflow issues * Responsible for having extensive product and industry workflow knowledge * Provide product training and act as mentors * Responsible for escalating technical issues that could not be resolved * Act as a back-up * Provide after-hours coverage as part of an on-call rotation schedule for SLA support as needed * Work continuously to increase product knowledge by reviewing escalated cases on a...