Gaston College
Dallas, NC, USA
Salary $37,592.00 Annually Location Dallas, NC Job Type Full-Time Regular Staff Job Number 2022-00608 Division Finance and Operations Department Technology Services
SUMMARY
Open until filled-
The Administrative Support - Helpdesk Specialist plays a crucial role in the smooth operation of the Technology Services Department, providing comprehensive support to students, faculty and staff. Reporting directly to Chief Information Officer (CIO), this role is responsible for a wide range of administrative tasks, including front desk management, event coordination, financial administration and helpdesk support.
DUTIES AND RESPONSIBILITIES
Front Desk Operations, Helpdesk & Customer Service:
Serve as the primary point of contact for Technology Services, greeting and assisting visitors with professionalism and courtesy.
Offer administrative support to Technology Services as required.
Deliver exceptional customer service to students, faculty, staff,...