Great Lake Sonics Romeoville, IL, USA
Nov 20, 2019
Job Description Restaurant General Manager SONIC is all about having fun while you work and gaining a sense of accomplishment along the way. Not only do you work with fantastic people, you'll get great pay, flexible hours and a cool uniform. As a Sonic General Manager you will be managing the operations of the drive-in. You will also be responsible for training and supporting the drive-in employees to ensure we provide quality food in a clean, safe and efficient manner so that our guests will have an enjoyable experience at Sonic! The job duties include: - Manages, trains, monitors and coaches crew members, carhops and skating carhops - Directs and assigns drive-in employees as needed to ensure all aspects of service meet operational standards - Adheres to and monitors employee compliance of the drive-in employee handbook, policies and practices - Performs opening and/or closing duties - Prepares employee work schedules; monitors and makes appropriate adjustments to staffing levels - Monitors and maintains inventory levels. Places orders for food, paper and other supplies within cost control procedures - Completes and maintains all drive-in employment related records and payroll records - Reinforces a customer service focus and ensures all employees are focused on serving the customer at all times .- Immediately and respectfully resolves guest requests. Reports guest complaints to immediate supervisor and assists in resolving such complaints- Interview and hire crew and management team members to achieve proper staffing levels - Prepare all necessary operational reports. Develop appropriate action plans to resolve unfavorable financial and/or sales trends- Develop and implement a marketing plan. Sure, classic cars and vintage threads may be things of the past, but the Sonic Drive-In experience will always be groovy, right on, awesome, wicked, fab, the bee’s knees, cruisin’ . . . you get the picture! It’s downright sensational!! All that’s missing is you so Apply Today! Sonic and its independent franchise owners are Equal Opportunity Employers. Additional Requirements: - High school diploma or equivalent required. Advanced studies in business, restaurant management or related fields are preferred - Minimum of two (2) years of restaurant management experience (QSR preferred), experience running shifts without supervision- Required to work a minimum 5 day workweek including irregular hours, nights, weekends and holidays - Knowledge of recruiting, interviewing and selection practices- Knowledge of federal and state labor laws as well as local health and sanitation laws and regulations- Leadership and supervisory practices and skills; effective verbal and written communication skills - Basic accounting and computer skills - Ability to follow directions and work with autonomy once given directions; ability to multi-task and successfully solve problems - Problem solving, decision-making and conflict-resolution skills - Abide by the company’s appearance, uniform and hygiene standards Job Type: Full-time Restaurant Management: 2 years Required license or certification: Driver's License Required education: High school or equivalent Job Type: Full-time Required education: High school or equivalent Required experience: Management: 2 years Company Description Great Lake Sonics has been a long standing franchisee of the Sonic Brand for over 20 years. Currently operating and growth 8+++ Sonic Drive-ins in West and South Chicago and Northern Indiana. Our growth is fast, our management retention and bonuses are the best in the industry!!! Come grow with the best in the Sonic Brand!