Immediate need for a Director Of Operations (DOO) for a high paced and rapid growing Loudoun County based Home Health Care Provider.
The Director of Operations Leads, Manages, and holds all branch staff Accountable (LMA) to deliver consistent, safe, compassionate, and high-quality care to every client for multiple branches within an assigned territory. Must demonstrate the skills, abilities, and competencies to: recruit, hire, teach and develop a high-performance branch supervisory and field team; Partner closely with the Branch Manager, Director of Nursing, Sales Manager, and other key staff to maximize patient-centered care, branch revenues, and profitability. Serves as lead "integrator" of all branch-level business strategies.
The Director of Operations is responsible for improving revenues and profits through excellent branch operations, quality client care, maximizing Net Promoter Scores (NPS), designing and executing comprehensive business plans and budgets, and ensuring compliance of all required licensures and accreditations.
Branch Manager (BM); Director of Nursing (DON); Sales Manager (SM)
Supervision of key management (BM, DON, and SM) is a core responsibility of the DOO, requiring a focus to build a strong bench of managers and key supervisory staff to fill open and future opportunities within an assigned territory. The DOO will serve as lead "integrator" of all branch-level shared strategies related to people, operations, and sales. The DOO must keep the owner informed via defined metrics, required business updates, and execution of BrightStar systems.
Key Leadership, Management, and Accountabilities (LMA):
Excellent multi-site branch operations; quality client care; maximizing Net Promoter Scores (NPS); business plans and budgets; brand compliance standards, and compliance of all required licensures and accreditations.
The Director of Operations must consistently demonstrate and foster the following core values behaviors during all interactions with shareholders, clients, employees, vendors, and other business partners. Core values are the key behaviors that determine our decision-making.
Apertus Partners is a Woman Owned Small Business, Professional Services firm headquartered in Northern VA and serving the continental US. With over two decades of industry staffing experience, we hit the ground running with our direct approach to finding success. From general concept through implementation and operational support, Apertus Partners traditional staffing services include Contract, Contract to Hire and Permanent placement to both Government and Commercial clients. At Apertus Partners, we take care of our consultants and clients. You are our business. Our goal is to develop strong relationships with our clients to understand and meet the needs of their unique environments. Our existence relies upon our qualification process which allows us to understand what our consultants' career aspirations and goals are in order to match them to the appropriate position. Our goal is to place our consultants in the right position in the shortest time, consistently, with quality.