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Manufacturing Technical Support, Sr.

  • Virco
  • Conway AR, Conway, AR, USA
  • May 23, 2023
Full time Facilities Installation-Maint-Repair Manufacturing

Job Description

Job Purpose:
Installs, maintains, and repairs machinery and equipment.

Essential Functions:
•Visually inspects and tests machinery and equipment. Listens for unusual sounds from machines or equipment to detect malfunction.
•Communicates with supervisors or other co-workers to diagnose problems or the repair process of a particular machine.
•Dismantles malfunctioning machines and equipment, specifies and requests parts as needed (following standards established by the organization) and installs new or repaired parts.
•Maintains a clean and organized work environment.
•Researches and creates spare parts, performs preventative maintenance and generates tool lists for equipment and machinery.
•Reports breakdown of equipment and machinery, areas of concern and areas of improvement in a timely manner to immediate supervisor and manufacturing supervisor and/or lead person.
•Cleans and lubricates bearings, gears and other parts of machinery.
•Proficient with pneumatics, conveyors systems, hydraulics, and electro mechanical devices.
•Performs additional job functions as may be defined by the Manufacturing Technical Support Manager or Supervisor.
•Operate a forklift, scissor lift and other related equipment while following all safety procedures.
•Uses a 2-way radio, pallet jack, tape measure, forklift, calipers, hammer, boom lift, and various other hand tools.
•Daily use of computer.
•Performs other duties as assigned.
•Works overtime as assigned.


Required Qualifications:
•A minimum of six years of related experience and/or educational experience.
•Adept in electrical / mechanical / fluid power troubleshooting and repair.
•High School Diploma or equivalent.
•Computer skills are required.
•Able to add, subtract, multiply, and divide in all units of measure, using whole numbers.
•Able to define problems, collects data, establish facts, and draw valid conclusions.
•Able to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
•Able to write routine reports and correspondence.
•Able to drive a forklift.
•Must pass Virco driver’s background check and forklift driving test.

ADA Requirements:
Able to lift up to 50 pounds from knee to waist level. Occasionally pushes and/or pulls up to 50 pounds using some type of moving equipment. Frequently bends and stoops. Frequently walks throughout the 8 to 10 hours of the shift. Must be able to withstand 8 to 10 hours standing on a concrete surface. Occasionally climbs up the ladder. Will occasionally be exposed to chemicals, dust, heat, cold, gas, and/or fumes. Must be able to adjust to normal plant environmental conditions (above moderate heat and cold) and to adapt quickly to physical applications requiring varying motor skills.


Equipment Install-Maintain-Repair, Facilities Management-Maintenance, General-Other: Installation-Maintenance-Repair


20.00 to 24.00/hour