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Service Manager

  • Property Management Company
  • Manassas, VA, USA
  • Aug 02, 2020

Job Description

Job Description


We are currently seeking a Residential Service Manager with a strong work ethic and experience in Multifamily Property Management to join our team. In this position, you will be responsible for the overall upkeep of the community, managing the maintenance technicians, daily preventative maintenance, perform and oversee apartment turns, and oversite with vendors for all construction projects at that community.


  • Supervise the Property Maintenance Team by setting performance expectations, scheduling service requests, and following all policies and procedures
  • Perform preventative and routine maintenance throughout the property, maintains curb appeal and ensures apartments are ready for new residents
  • Responsible for all aspects of inventory management with supplies and equipment within the Maintenance Department
  • Maintain the quality for all company tools, machinery and vehicles owned by the property
  • Schedule on-call rotation and available for 24-hour response to maintenance requests and emergencies
  • Manage vendor relationship and oversees work while at the property
  • Maintain timely, professional and friendly communication with residents to increase resident retention
  • Work with the Community Manager with updates about the property, assist with recruiting, control expenses and annual maintenance budget
  • Compliant to OSHA standards and all company safety policies and procedures
  • Attend offsite trainings, meetings and company events


  • 3- 5 years experience as Maintenance Supervisor in multifamily is required
  • Must be willing to work weekends/holidays in an emergency situation
  • Strong leadership, communication, and organizational skills
  • Ability to prioritize, multi-task, meet deadlines, and work in a fast-pace environment