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Customer Service Representative

  • Redi Carpet
  • Kennesaw, GA, USA
  • Jul 01, 2020

Job Description

Job Description

Position:  Customer Service Representative Location:  Kennesaw, GA
Job Id:  824 # of Openings:  0

Redi Carpet is the nation's largest flooring provider to the multifamily (i.e., apartment) industry, operating in 31 branch locations throughout 24 states and the District of Columbia.

Redi Carpet is currently seeking a Customer Service Representative for our Kennesaw, GA location. Customer Service Representatives are responsible for performing a variety of duties including order processing, efficient inventory allocations, and customer file maintenance. Other duties can include inventory management, invoicing, and subcontractor pay.

Responsibilities (include, but not limited to the following)

  • Answer telephone calls
  • Type work orders and allocate inventory
  • Constant communication installation managers and salespersons
  • Enter floor plans, pricing, and other customer information for new and existing accounts
  • Assist with processing credit card sales
  • Research warranty claims
  • Allocate samples
  • Call-in deliveries
  • Assist with various tasks as requested by supervisor

Requirements

  • 1+ years of customer service experience
  • Excellent interpersonal skills
  • Accurate Typing Skills
  • Creative problem solving
  • Team Player
  • Multi-Tasker
  • High school diploma

Work Hours: Monday to Friday 9:00 AM-6:00 PM

Job Type: Full-Time

 For more information about Redi Carpet, please visit our website at www.redicarpet.com.
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