It's fun to work in a company where people truly BELIEVE in what they are doing!
We're committed to bringing passion and customer focus to the business.
The Loan Officer Assistant position supports one or more Loan Officers by ensuring loan files are complete and loans close as scheduled. Supports the marketing activities of the assigned Loan Officers and provides administrative support.
Essential Job Functions
Assists Loan Officer in preparing preliminary loan packages for processing by obtaining missing documentation and other information from customers
Utilizes information gathered by the Mortgage Loan Originator to prequalify customers
Responds to customers’ general questions regarding policy and procedures in the absence of the Loan Officer excluding all licensable activity
Works with appraisers to obtain official appraisal
Updates customers, real estate agents, and titles companies on the loan’s progress
Coordinates and schedules loans closings
Maintains Loan Officers’ databases of customer information
Assists Loan Officers with marketing campaigns through mail, email, and internet
Performs other administrative tasks, such as faxing, emailing, making telephone calls, to support the Loan Officer
Non-Essential Job Functions
Participates in and leads proactive team efforts to achieve departmental and company goals
Adopts Fairway values in personal work behaviors, decision making, contributions and interpersonal interactions
Contributes to a positive work environment by demonstrating cultural expectations and influencing others to reward performance and value "can do" people, accountability, diversity and inclusion, flexibility, continuous improvement, collaboration, creativity and fun
Performs other duties as assigned
Required Knowledge and Skills
Solid knowledge and understanding of conventional, government (FHA/VA), and Jumbo loan requirements
Solid knowledge and understanding of state and federal real estate lending regulations
Solid knowledge and understanding of customer service and intrapersonal best practices
Required Education and Experience
High School diploma or equivalency degree
Prior mortgage lending or related sales experienced preferred
Demonstrated experience analyzing and interpreting data
Demonstrated experience making solid business decisions with available information
Demonstrated experience working in a fast paced and changing environment
Demonstrated experience with attention to detail, written and oral communication, multi-tasking, and working in a team atmosphere adhering to tight deadlines
Demonstrated experience with MS Office software products including 10 key
This position is primarily an in office position
Normal office environment
Local travel may be required for company or career-related meetings, programs, and/or events.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
If you are interested in being a part of a culture that is built on team work, transparency, speed to serve, and collaboration, you'll enjoy a career with us.