Falcon IT is seeking a Business Process Re-Engineer to work in Falls Church, VA. This is a full-time position supporting the Department of Justice (DOJ).
***Must be a US Citizen and be eligible for a Public Trust Security Clearance according to government contracting requirements***
As a member of this dynamic and fast-paced team, you will be responsible for business process reengineering including distillation of customer ideas into both as-is and to-be workflows and process recommendations. Success for this role is to deliver ideas and recommendations as well as to achieve buy-in for fundamental redesign of core business processes to achieve dramatic improvements in productivity, cycle times and quality. Business Process Reengineering starts with a blank sheet of paper and rethinks existing processes to deliver more value to the customer.
You will be a member of a cross-functional Agile team in a Federal government environment. As the team member responsible for documenting the business processes alignment with the IT modernization efforts, developing government deliverables on a regular basis, and synthesizing ideas into high-level graphics that will be used to brief business stakeholders and senior executives. You will work with IT management, product owners, and the business stakeholders to deliver solutions that meet the needs of the business. The cross-functional team is responsible for helping the government transition from outdated and underutilized processes and technologies to high volume transactional process in a paperless future state, through multiple product offerings including demand management, case management, document management, and data exchanges.
Bachelor’s Degree in Business Administration, IT, or related field.
2+ years of experience mapping business processes
Demonstrable experience working with customers or end users in gathering requirements and documenting issues
Experience gathering high level business requirements
Experience preparing presentations
Experience running meetings
Ability to work independently with little instruction
Ability to juggle multi projects
Strong interpersonal skills with a proven track record of providing excellent customer service
Excellent writing communication skills
Excellent interpersonal communication skills
Strong Microsoft Visio, Excel, and PowerPoint skills.
Lean Six Sigma
Experience working in an Agile environment.
Experience with case management systems' modernization.
Experience developing business cases
Experience researching and documenting an analysis of alternatives
Experience supporting Federal government programs.
DOJ Public Trust Clearance
Clearance Requirements: Must be a US Citizen and be eligible for a Public Trust Security Clearance