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CUSTOMER SERVICE REPRESENTATIVE

  • Budget Rental Car of Wichita
  • Wichita, KS, USA
  • Nov 14, 2019
Customer Service

Job Description

Job Description

 

Greet customers using standard dialogue

Address customer inquiries, such as explanation of charges, vehicle damages, directions, etc.

Perform vehicle exchanges and extensions

Monitor traffic control

Inspect incoming vehicles for new damage

Report damages to on-duty supervisor

Scan returning vehicles back into system

Provide computerized receipt to customer

Maintain current knowledge and adhere to the guidelines on all company policies and procedures, new training information, pricing and promotions etc.

Support a team environment by assisting other agents and/or other areas when needed