Greet customers using standard dialogue
Address customer inquiries, such as explanation of charges, vehicle damages, directions, etc.
Perform vehicle exchanges and extensions
Monitor traffic control
Inspect incoming vehicles for new damage
Report damages to on-duty supervisor
Scan returning vehicles back into system
Provide computerized receipt to customer
Maintain current knowledge and adhere to the guidelines on all company policies and procedures, new training information, pricing and promotions etc.
Support a team environment by assisting other agents and/or other areas when needed