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Restaurant General Manager

  • GLS Restaurants, Inc
  • Joliet, IL, USA
  • Sep 21, 2019

Job Description

Job Description

Restaurant General Manager
SONIC is all about having fun while you work and gaining a sense of accomplishment along the way. Not only do you work with fantastic people, you'll get great pay, flexible hours and a cool uniform.

As a Sonic General Manager you will be managing the operations of the drive-in. You will also be responsible for training and supporting the drive-in employees to ensure we provide quality food in a clean, safe and efficient manner so that our guests will have an enjoyable experience at Sonic!

The job duties include:
- Manages, trains, monitors and coaches crew members, carhops and skating carhops

- Directs and assigns drive-in employees as needed to ensure all aspects of service meet operational standards

- Adheres to and monitors employee compliance of the drive-in employee handbook, policies and practices

- Performs opening and/or closing duties

- Prepares employee work schedules; monitors and makes appropriate adjustments to staffing levels

- Monitors and maintains inventory levels. Places orders for food, paper and other supplies within cost control procedures

- Completes and maintains all drive-in employment related records and payroll records

- Reinforces a customer service focus and ensures all employees are focused on serving the customer at all times

.- Immediately and respectfully resolves guest requests. Reports guest complaints to immediate supervisor and assists in resolving such complaints- Interview and hire crew and management team members to achieve proper staffing levels

- Prepare all necessary operational reports. Develop appropriate action plans to resolve unfavorable financial and/or sales trends- Develop and implement a marketing plan.
Sure, classic cars and vintage threads may be things of the past, but the Sonic Drive-In experience will always be groovy, right on, awesome, wicked, fab, the bee’s knees, cruisin’ . . . you get the picture! It’s downright sensational!!
All that’s missing is you so Apply Today!

Sonic and its independent franchise owners are Equal Opportunity Employers.
Additional Requirements:

- High school diploma or equivalent required. Advanced studies in business, restaurant management or related fields are preferred

- Minimum of two (2) years of restaurant management experience (QSR preferred), experience running shifts without supervision- Required to work a minimum 5 day workweek including irregular hours, nights, weekends and holidays

- Knowledge of recruiting, interviewing and selection practices- Knowledge of federal and state labor laws as well as local health and sanitation laws and regulations- Leadership and supervisory practices and skills; effective verbal and written communication skills

- Basic accounting and computer skills

- Ability to follow directions and work with autonomy once given directions; ability to multi-task and successfully solve problems

- Problem solving, decision-making and conflict-resolution skills

- Abide by the company’s appearance, uniform and hygiene standards
Job Type: Full-time
Restaurant Management: 2 years

Required license or certification:

  • Driver's License

Required education:

  • High school or equivalent

Job Type: Full-time

Required education:

  • High school or equivalent

Required experience:

  • Management: 2 years