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Product Manager - Port and Terminal Arrivals

  • Wayfair
  • Boston, Massachusetts
  • May 14, 2019
Full time Retail

Job Description

We’re entrepreneurial, value oriented decision makers who drive the development of the world-class software products that power Wayfair’s transformation of retail for home. We create experiences that make Wayfair a delightful place to shop, establish new and innovative services for customers, and build the backbone of Wayfair’s pricing, merchandising, supply chain, and enterprise operations. Whether on desktop, mobile web, or app, or any of our proprietary internal platforms, we leverage data, user-centric design, machine learning, and Agile to exceed customer expectations and achieve operational excellence, fueling company growth. Our work requires us to move fast and collaborate with some of the best engineers, creatives, data scientists, operators, and analysts to discover, build, and scale world-class software products.


Wayfair's CastleGate Logistics division was designed with the supplier in mind: creating an end-to-end, world class digital freight forwarding solution that leverages our scale, expertise, and advanced tech capabilities to integrate seamlessly into our CastleGate Fulfillment & WDN networks. We are able to deliver Wayfair sellers a fully integrated alternative to traditional logistics by providing visibility from factory order to customer delivery, predictive cost management based on home goods consumer buying patterns, & much more.

What You'll Do

  • You will develop significant domain expertise in port and terminal operations
  • You will develop a clear product vision, strategy and roadmap for how Wayfair tracks container milestones and preps for container arrival at the port, together with Product, Operations, and Engineering peers
  • You will lead customer discovery efforts aimed at uncovering "problems worth solving" for both Wayfair Operations teams as well as their Port and Terminal partners
  • You will collaborate early and often with Product peers throughout Global Logistics and across Wayfair's supply chain to ensure we create aligned roadmaps to service our supplier customers
  • You will create and manage APIs and other mechanisms to integrate with 3rd party applications as needed
  • You will use data as your thermostat, to drive decision-making and create meaningful and measurable outcomes for suppliers

What You'll Need

  • At least 3 years of Product Management experience
  • You've launched at least one meaningfully complex product or major feature/function
  • Deep technical strength -- you can help iterate toward the right approach and collaborate with engineers 
  • You have an instinct to collaborate, and usually build on the parts of an idea you agree with rather than point out the flaws you see