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CE Tech Support (15)

  • Orlando, FL, United States
  • May 13, 2019
Information Technology

Job Description

Job Description

Job ID: 9077542
Job Title: Customer Experience Tech Support
Job Company: Educational Publishing
Job Location: Orlando, FL
Job Duration: 6+ mos contract; Multiple Openings!
Job Pay: $15/HR

Job Description:

Data entry into web based sites; Uses analytical skills to compare and find matches and mis-matches between data and fix errors if possible; Escalates any concerns about mis-matching or incomplete data when a solution cannot be found ; Will be responsible for sending out forms and documentation and digital filing; May be required to use customer service skills to provide accurate answers and solutions to the customer ; May be required to display product knowledge by resolving customer questions

Job Qualifications:
Experience with web navigation required; Intermediate level or higher experience with Microsoft Excel; Intermediate level or higher computer skills; Attention to detail and accuracy; experience with Outlook or other email system required; Intermediate to Advanced grammar and writing skills

Education:
Associate or Bachelors degree

Company Description:

TalentBurst is an award winning IT, Accounting & Finance staffing firm headquartered in Boston with offices in San Francisco, Miami, Milwaukee, Toronto, Bangalore, and Gurgaon. Our clients include the leading social media, technology, banks, utilities, pharmaceutical, and biotech companies.

We work with 75 of the Fortune 500 companies. Our recruiting team is one of the most successful in the industry and has a strong reputation for treating our employees well and helping you find your next dream project.

Benefits

At TalentBurst, one of our founding principles has been to provide our employees with the best benefits available. Benefits we have available include:

• Health, Dental, and Vision Plan

• 401(k) Plan

• Life Insurance

• Immigration assistance

• Credit Union Membership

• Direct Deposit

• Vacation pay (only for FTEs)