Provide "come back" service by attending to the all needs and wants of our guests.
Greet guests immediately with direct eye contact and a big smile - then escort them to a clean and set table or booth. Satisfy special needs such as high chairs, booster seats, or wheel chairs. Provide guests with a clean menu and specials cards, "kid stuff" such as coloring pages and crayons, and if necessary tell them their server's name.
Assist guests with their orders by describing menu items, specials, and suggestive selling.
Bring drinks, appetizers, and food items to guests within Pizza Hut standards and methods.
Keep management and other FOH team members apprised of service status.
Organize and maintain a waiting list, while providing an accurate wait time to our guests. Note special requests such as seating preferences on the list.
Personally thank every guest with direct eye contact and a big smile! Ask them to return.
Answer phones and take orders from callers.
Must be 16 years of age or older (19 to serve alcohol), enthusiastic, desire to learn more, and work well with other team members. You must like to work with the public! Must be able to lift 40 lbs., stand, and walk throughout a shift. All duties are performed on the restaurant premises.