hit counter

Field Operations Lead A3

  • A3Ventures
  • Berkeley, CA, United States
  • May 12, 2019
Information Technology

Job Description

Act as field operations point person to pilot a home services product responsible for success of entire field operation and collaborate with the customer service, technology, and marketing teams to ensure seamless operations.

Summary

Act as field operations point person to pilot a home services product responsible for success of entire field operation and collaborate with the customer service, technology, and marketing teams to ensure seamless operations.Work with our Executive Team to create a robust framework for delivering, monitoring, and evaluating an amazing in-home maintenance service.Develop recruiting, training, and management plan for both senior construction professionals and unskilled labor support, and then execute the plan.Create policies and procedures that ensure service excellence, attention to detail, and professionalism.Develop a logistics plan that covers vehicles, uniforms, tools, parking, mobile phones, and employee behavior.?Create plan for responding to, scheduling, billing and monitoring incoming client requests.Oversee and manage both field personnel and office operations team.Be responsible for success of entire field operation and collaborate with the customer service, technology, and marketing teams to ensure seamless operations

Education/Experience

Bachelors Degree In Business, Logistics or other related field (required)7 years of experience with complex field operations businesses (required)