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Banquet Server

  • Treasure Island Resort & Casino
  • Red Wing, MN, United States
  • May 11, 2019

Job Description

SUMMARY: To provide exceptional service to our guests who are attending banquets, catered and public cruises, meetings or other special events on Treasure Island Resort & Casino and Prairie Island Indian Community premises. Responsible for a high level of guest service as described in your departments guest service standards.

ESSENTIAL DUTIES AND RESPONSIBILITIES
? Provide guests with the highest quality service to exceed their expectations
? Set up events according to recommended standards and Event Order specifications while presenting an attractive and elegant space
? Clear spaces after events and begin resetting as appropriate
? Cater food, beverages and supplies to other areas
? Maintain cleanliness and order in event spaces and banquet work station
? Complete daily and weekly cleaning as assigned
? Assist the Boat Captain with various cleaning and maintenance of the boat

KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES

Knowledge and Certification
Preferred:
? High School Diploma/GED or equivalent experience
? One (1) year wait staff experience preferred
? Previous guest service experience in a similar position preferably in a ?teamwork? environment

Skills
Required:
? Strong organizational skills
? Excellent verbal and interpersonal communication skills

Abilities
Required:
? Ability to work fast and efficiently
? Ability to follow established dress code policies and practice good personal hygiene
? Ability to interact with guests, coworkers and management in a professional and courteous manner
? Ability to serve both internal and external customers
? Ability to adapt quickly to changing priorities