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Recruiter for Virtual Customer Service (m/f)

  • Wayfair
  • Berlin, Germany
  • May 11, 2019
Full time Retail

Job Description

Talent Acquisition at Wayfair is strategic to the company’s overall success and our team is charged with finding, attracting and hiring talent against a high bar for performance, potential, and culture-fit. If you are passionate about recruiting, combine strategic thinking with scrappy start-up execution, have a high standard for excellence and thrive in a fast-paced environment, then Wayfair is for you!

What You'll Do

  • You will act as partner, consultant and adviser by developing and executing strategies to recruit top talent for our Virtual Customer Service
  • Source candidates from online sources, social networking, employee referrals and networking events
  • You will use data driven metrics and analysis to solve recruiting challenges and define success, translating metrics data into usable insights for stakeholders
  • Share insight, best practices and interview preparation to both candidates & hiring managers
  • You will guide candidates and hiring managers through recruiting processes, including pre-qualifying & interviewing candidates, and driving the offer & negotiation process
  • Facilitate an impressive candidate experience through thorough communication & timely feedback, as well as interviewer preparedness

What You'll Need

  • You have experience recruiting top talent in a fast-paced environment 
  • A track record of success in direct sourcing, utilizing a range of methods and sources
  • Ability to drive recruiting campaigns, thinking creatively and critically
  • Strength in building trusted relationships with business stakeholders/clients/candidates
  • You have excellent verbal and written communication skills in English and German