Job Description
Our Supplier Partner Management team has an End-to-End focus, with deep and board expertise as we continue to build a comprehensive performance structure, ensuring our supplier processes are reliable.
We provide a specialised approach, that can be pulled in my partner engagement teams, supporting and leading on performance improvement, advising and guiding suppliers to enable self-service improvements, constructing the next level of customer fulfilment. This role requires an experienced advocate to support internal and external departments, being recognised as a leader in supplier process, referencing your knowledge around your area of expertise in Dropship Fulfilment. You will be needed to act as a coach/mentor, providing guidelines and best practices around your topics to enable fast, incident free, smooth and scalable fulfilment.
What you’ll do:
- Influencing suppliers on warehouse and supply chain processes, hardware, software and supporting technology, you will be able to articulate and support process transformation.
- Leading and guiding suppliers, helping operations supply chain specialists & other Wayfair teams to develop and implement process improvements and changes
- Developing market-leading guidelines and best practices for suppliers and Wayfair teams by mentoring, providing learning opportunities, to drive process improvements at scale.
- Collaborating with cross-functional teams to develop impactful and scalable solutions for supplier process optimizations – prior and demonstrable experience a significant advantage.
- Becoming a reference point – internally and externally – for your topics of expertise. You will be seen as a key part of the team to go to for supplier process optimization improvement.
- Location: Berlin or London (preferred)
- Availability to travel (30%)
What you’ll need:
- Bachelor’s degree (or equivalent) with emphasis on Supply Chain Management or related fields, ideally with direct retailer or multiple supplier fulfilment experience
- Significant experience of supply chain processes – ideally in eCommerce environment with deep understanding of Dropship fulfilment & in warehouse processes across multiple retailers.
- Ability to identify critical processes as well as develop creative and pragmatic solutions
- Entrepreneurial mind-set to deal with ambiguity and changing priorities
- Ability to define and articulate process and required process improvement through model definition, data absorption, getting to the headlines
- Strong (end) customer focus
- Involvement with senior stakeholders both internally and externally, with the ability to influence at all levels, including with 3rd parties, suppliers and Wayfair teams, locally and remotely
- Have excellent communication and data management skills, proficient using Office 365 applications including Excel.
- Proven track record of complex problem solving & Experience in a General Merchandise/Online retail environment
- Fluency in English required, German is an advantage.
Heroes, Come home to your career! Wayfair is one of the world's largest online destinations for the home.
Our Promise
Wayfair offers a zillion things home. With one of the world's largest online selections of furniture, home furnishings, décor and goods, including more than eight million products from over 10,000 suppliers, Wayfair helps people find the perfect product at the right price. Our extensive selection and superior customer service coupled with the convenience of online shopping, make it easier than ever before to find exactly what you want for your home at a price you can afford.
Our Culture
Wayfair is a rapidly growing company with a variety of career opportunities. We offer employees exciting work in a fun, dynamic environment that encourages learning and growth. We are accepting résumés on a rolling basis from motivated individuals who are interested in working in the e−commerce industry.
