hit counter

Senior Manager, Area General

  • Sodexo USA
  • United States
  • Feb 13, 2019

Job Description

Unit Description Sodexo's Government Services North America is seeking a Sr. Manager, Area General for the House of Representatives in Washington, DC. Food operations at The House of Representatives consist of 10 retail dining locations (both national and in-house brands). As a Sr. Manager, Area General, you will be the most senior manager at the account. You will work with the General Managers and support staff to include HR, Marketing, Finance and Culinary in order to maintain best in class operations and customer satisfaction. The ideal candidate will have a high level of financial acumen and client relationship experience. At this prestigious account candidate must be able to maintain a non-political view when dealing with customers and Members of Congress. Ability to work with management teams to increase customer participation in the dining locations throughout the District. Experience in managing Subcontractors will also be required in order to manage catering and vending service. This is a GREAT OPPORTUNITY for someone with field experience and experience in dealing with a VIP client. The ideal candidate will have a Business degree or equivalent, food service experience, stellar verbal and written communication skills. Security clearance will be required, which will include a polygraph interview. US citizenship is required. We are looking for candidates who can: Prioritize multiple tasks: managing multiple projects and account locations Experience in opening and running new brands. Ability to work in a very fast pace and changing environment. Meet strict deadlines and due dates Work independently and as a team on wide range projects Maintain a high level of accountability for all managers and units Ensure that Sodexo and customer goals are aligned and met Educate and develop rapport with customers with a special emphasis on building a partnership with our client Coordinate all unit initiatives to drive sales growth and track results Relocation Assistance Available Position Summary Functions as the in-unit leader for multiple accounts and/or contracts within a defined geography. Single point of contact and/or client liaison in support of a multi-site.Key Duties- Monitors operations by planned and unplanned visits to each operating account of the system to plan projects, implement new processes, client interactions, and new technology to ensure sufficient resources. Develops business plan and budget w/each account GM that supports the System and District goals – Reviews and analyzes financial statements and data and other financial information to ensure attainment of financial goals for both the client and Sodexo. Central Point of Contact for Client Liaison promoting a solid business partnership - assists in contract negotiations for the system. Maintains Quality & Company Standards – reviews and maintains reports to ensure compliance with federal, state, and local regulations and Sodexo / System Client(s) policies and procedures. Responsible for system succession planning/employee development/diversity initiatives/training/constructive counseling. Promotes and supports workplace diversity initiatives. Provides strategic leadership to the respective units within the system to maintain client satisfaction and retention Qualifications & Requirements Basic Education Requirement - Bachelor's Degree Basic Management Experience - 5 years Basic Functional Experience - 5 years work experience in facilities (e.g., maintenance, plant operations, engineering services, grounds, custodial/environmental, or transportation) or food (e.g., food services or operations, concessions, retail sales, store operations, or vending) servicesSodexo is an EEO/AA/Minority/Female/Disability/Veteran employer. SDL2017