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Catholic Community Services

  • Catholic Community Services, The Counseling Center, 1323 South Yakima Avenue, Tacoma, WA, USA
  • www.ccsww.org

Catholic Community Services and Catholic Housing Services

Catholic Community Services (CCS) and Catholic Housing Services (CHS) are official human service outreach arms of the Catholic Church in Western Washington. Under the leadership of Archbishop J. Peter Sartain and Boards of Trustees, staff and volunteers answer the Gospel call to loving and compassionate service with particular concern for the sanctity of human life from conception to natural death and for the dignity of the human person.

As incorporated apostolates of the Catholic Church in Western Washington, CCS and CHS have provided help and created hope in the lives of men, women, children and their families for decades. CCS was founded over 90 years ago and CHS has been in existence for more than 25 years. CCS is comprised of 12 family centers located throughout Western Washington, and the Long Term Care and Family Behavioral Health systems. Catholic Housing Services (CHS) includes permanent rental housing.

The Catholic Charities Foundation of Western Washington, established in 2002, is a 501(c)3 that ensures the future care of the poorest and most vulnerable people in Western Washington served through the programs, shelters and services of Catholic Community Services and Catholic Housing Services.

The mission of CCS/CHS comes out of, and is rooted in, Catholic Social Teaching that goes back 2,000 years and provides a compelling challenge for responsible living as well as a deliberate preference for serving the most poor and vulnerable. This social teaching is a collection of key themes that are rooted in Scripture and have evolved over time in response to the challenges of the day.

As stated in the CCS/CHS mission statement, the organization is committed to serving those individuals, children, families and communities struggling with poverty and the effects of intolerance and racism, and to actively joining with others to work for justice. CCS/CHS serves people in need, regardless of religious affiliation, race or economic status.

The theology and traditions of the Catholic Church call us to be a dynamic part of our society, and CCS/CHS values its collaborative relationships with government. The church’s view of government is positive and we believe that our collaboration works to enhance the good accomplished toward individuals and families on behalf of society as a whole.

The Archbishop, the Archdiocese of Seattle and Catholic parishes throughout Western Washington support the work of CCS/CHS. We also receive personal contributions from many others, Catholics and non-Catholics alike. Funding also comes from contracts for services provided through our wide array of programs. These funding sources include private fees, insurance programs, corporations and foundations, cities, counties, regional entities, and the State of Washington.


Catholic Community Services Pierce County, WA, USA
Jun 17, 2019
Full time
Family Housing Network provides a place to live for families experiencing or at risk of homelessness, while helping to build skills that maximize family stability and self-sufficiency. Through FHN the Veteran Homeless Prevention program provides supportive services to Veteran households at imminent risk of homelessness, or who have become homeless within the past 90 days. Homeless Adult Services provides 24/7 services to homeless individuals in Pierce County which includes meals, shelter, community socialization and support services. The Case Manager is a member of the service team for Veterans Services program of Catholic Community Services. This position maintains a caseload of households in the Supportive Services for Veteran Families grant.  This includes Outreach activities in the community, completing thorough intakes and eligibility screening with referred clients, assessing housing needs and providing prompt financial assistance as needed for housing costs, and/or assisting clients to secure housing if they are homeless. The case manager actively uses Housing First and progressive engagement while interviewing and working with veteran household.  In addition, the case manager enters client data into the Homeless Management Information System (HMIS).  In collaboration with the service team, the Case Manager is responsible for developing and implementing client-defined, goal-oriented Housing Stability Plans, assessing the needs of referred households, utilizing VA and community resources to meet identified individual needs with the goal of stabilizing permanent housing in the shortest time possible. This position works closely with the Veterans Program Supervisor and provides support as requested with the overall objective to provide outstanding case management to families served by Catholic Community Services. Complete thorough intakes and eligibility screening with referred clients. Employee accomplishes this responsibility by completing the following tasks: Provide to Veteran and family short term comprehensive navigation services through Progressive Engagement. This may include walking with client through the system, and modeling behavior for client to include self-advocacy, goal setting, time management,  working with agencies, landlords and other needs as called out in the Housing Stability plan; Coordinate referrals from outreach efforts; maintain a weekly housing list of all currently enrolled veteran households and those presumed eligible; Schedule initial intakes/screenings within 48 hours of referral. Assess client’s housing needs (eviction prevention or rapid re-housing), create Housing Stability Plan, as well as strengths and supports available to client ; Determine if client would be homeless (Homeless Prevention) but for this assistance, and what minimal assistance is required to become stably housed; Take screening calls and perform screening as needed. Initiate Housing Stability Plan. Employee accomplishes this responsibility by completing the following tasks: For All Interventions: Identify and prioritize top housing needs. Identify family strengths/assets to help meet identified needs. Develop Housing Stability Plan for short-term, shallow intervention based on minimal SSVF assistance, use of community and VA resources, and family strengths. For Homeless Prevention: Verify risk in writing with landlord (3-day Pay or Vacate Notice, Eviction, etc.)- Full HP eligibility tool needs to be used. Determine property eligibility (Fair Market Rent, Lead-based paint requirements, etc.); Acquire other documentation (copy of lease, W-9, income verification, veteran status); Negotiate with landlord/property manager as needed; Complete request for payment in a timely manner for rent arrears and utilities; Perform Housing Habitability Inspection; Perform 90 day re-certification as needed. For Rapid Re-Housing: Verify homelessness in writing (3rd party or self-declaration); Assist client in finding housing within appropriate parameters (size, location, Fair Market Rent); Negotiate with landlord/property manager as needed; Perform Housing Habitability inspection prior to payment or move in; Complete request for payment in a timely manner for rent, deposit, other financial assistance as needed; Acquire other documentation (copy of lease, W-9); Perform 90 day recertification as needed. Landlord Liaison: Employee accomplishes this responsibility by completing the following tasks: Search for landlords that will work with a Rapid Re-Housing program Explain SSVF program in efforts to create a collaborative relationship with landlord Work with Housing Navigator to feed leads of perspective landlords Respond to Landlord in a timely manner for the following: client emergencies, rent, and deposit and lease issues. Outreach:      Employee accomplishes this responsibility by completing the following tasks: Research information/sources to find eligible, targeted Veterans; Visit sites where veterans who are homeless or at risk of homelessness may be- to include but not limited to emergency shelters, encampments, VA medical centers, Veteran Housing Option Groups, drop-in sites, food programs, health clinics and phone calls from community providers; Foster connections in the community to Veteran-related agencies/groups with the goal of generating referrals of targeted Veteran clients; Speak to groups as needed to generate referrals of targeted clients; Screen potential veteran households for eligibility. Collaborate with other community SSVF programs to ensure non duplication of services. Collaborate with VA teams to screen veterans as needed; to include warm handoffs and collaborative work with VA team to assist household towards the best housing solution. Data Entry: Employee accomplishes this responsibility by completing the following tasks: Complete all mandatory Homeless Management Information System(HMIS) training; Complete intake, gather all mandatory documents, work with Homeless Services Data Specialist to coordinate entry into HMIS; Enter all ongoing service transactions into HMIS. Housing Stability Plan: Employee accomplishes this responsibility by completing the following tasks: In conjunction with veteran household, create and coordinate a Housing Stability Plan based on client directed needs. Plan is to be updated on an on-going basis; In collaboration with VA and community resources, assist client as needed to meet identified needs through direct services or referrals to appropriate agencies or programs. Maintain records and reports: Employee accomplishes this responsibility by completing the following tasks: Keep accurate and timely case management notes; Help create and coordinate a Housing Stability Plan based on client directed needs. Plan is to be updated on an on-going basis; Complete 90-day Recertification paperwork if applicable; Keep organized and confidential records; Participate in Veteran Services case management meetings and provide case summaries and client status information. Participate in problem solving activities with staff members concerning obstacles faced in service delivery and program paperwork compliance. Attend meetings as necessary and represent CCS Veteran Services Program: Employee accomplishes this responsibility by completing the following tasks: Attend meetings as required by Lead Case Manager or Director; Attend appropriate training workshops and opportunities to continually improve knowledge and skills; Share appropriate information with other staff. Navigating Community Resources: Employee will accomplish this responsibility by completing the following tasks: Physically accompany or transport households for the following: meeting with potential landlords, meeting with community resources such as employment, food banks, mainstream benefits, doctor appointments, 2nd cycle etc; Maintain current information on community resources veteran and non-veteran specific; Establish, build and share community resources to include referrals and interactive supportive relationships; Work with community partners to create and ease of communication and warm handoffs. Crisis Intervention: Employee will accomplish this responsibility by completing the following tasks: Attend training specific to Suicide Prevention, Trauma Informed Care and safety while in the field as well as all other SSVF mandatory training; Knowledge of community based programs specific to the population being served- PATH, Adult Protective Services, Child Protective Services, Mental Health Crisis teams, Detox beds, Emergency Shelters, food programs, health clinics, McKinney Vento etc. Be flexible in the face of changing client needs and SSVF programmatic rules. Team Development: Employee accomplishes this responsibility by completing the following tasks: Mentor new and existing staff and intern around SSVF policy changes, paperwork and resources to include best practices; Be well versed in CCS system for client referrals as well as working intra-agency; Work collaboratively with the following Family Housing Network programs: Rapid Re-Housing, Permanent Supportive Housing, Coordinated Entry, Shelter and Catholic Housing Services. Fiscal Management : Employee accomplishes this responsibility by completing the following tasks: Knowledgeable of allowable SSVF costs related to housing, employment, transportation, and general housing stability; Provide timely paperwork for payment towards client housing, transportation and general housing stability needs; Be good stewards of funding.  Other duties as assigned. Minimum Qualifications Post-secondary education in a social services field and a minimum of 1 year experience working with individuals and/or families with complex needs; Military experience and/or training around Military Culture; Experience providing services to low-income/no-income households to include knowledge of and ability to access community housing, social, medical, mental, chemical dependency services and other needed resources as appropriate based on client(s) needs; Ability and willingness to work independency as well as in a team environment; Highly motivated self-starter and ability to coordinate multiple projects/tasks simultaneously in a high-pressure environment; Excellent inter-personnel skills including excellent oral and written communication skills; Excellent organizational and time management skills—Ability to maintain accurate, thorough, timely and complete client files; Computer skills including Microsoft Word and database experience; Ability to work with a diverse spectrum of high-need individuals; Reliable personal transportation, valid Washington driver’s license, insurance, and an acceptable driving record according to CCS’ driving policy; Upon employment, obtain updated tuberculosis test and CPR, First Aid training. In the course of performing the job, this position, typically spends time sitting standing, climbing stairs, walking, driving, carrying (25lbs), lifting (25lbs). Operating a computer keyboard, firm/strong grasping, and repetitive Preferred Qualifications Veteran or experience providing services to veterans Knowledge of local social services and other community resources Experience with housing location, landlord/tenant mediation Benefits Catholic Community Services (CCS) and Catholic Housing Services (CHS) of Western Washington offer a comprehensive benefit package for eligible employees. Many health and welfare benefits are covered at little to no cost for full-time employees, with options for enhanced coverage with an additional employee contribution. CCS/CHS offers: Health and Welfare* Medical Insurance Dental Insurance Vision Insurance Life Insurance Long-term Disability Flexible Savings Account (Section 125), including healthcare, daycare and transportation accounts. Employee Assistance Program (EAP) Wellness Program Retirement Benefits Pension Plan (Employer Contributed) Tax Deferred Annuity Plan – 403(b) (Employee Contributed) Paid Time Off Benefits** Paid Vacation (3 weeks to start) Paid Sick Leave (2 weeks) Paid Holidays (10.5 per year) Two (2) Personal Holidays Voluntary Benefits Short-term Disability Cancer Insurance Supplemental Hospitalization Plan Accident Policy Catholic Community Services and Catholic Housing Services is an Equal Opportunity Employer Please let us know if you need special accommodations to apply or interview for this position.   APPLICATION PROCEDURE Please go to https://careers-ccsww.icims.com/ to submit your resume, cover letter and application for this position