Heroes, Come home to your career!  Wayfair is one of the world's largest online destinations for the home.

Our Promise

Wayfair offers a zillion things home. With one of the world's largest online selections of furniture, home furnishings, décor and goods, including more than eight million products from over 10,000 suppliers, Wayfair helps people find the perfect product at the right price. Our extensive selection and superior customer service coupled with the convenience of online shopping, make it easier than ever before to find exactly what you want for your home at a price you can afford.

Our Culture

Wayfair is a rapidly growing company with a variety of career opportunities. We offer employees exciting work in a fun, dynamic environment that encourages learning and growth. We are accepting résumés on a rolling basis from motivated individuals who are interested in working in the e−commerce industry.

Wayfair Berlin, Germany
Sep 04, 2017
Full time
Du hast bereits Erfahrung in der Führung von Teams, möchtest den Erfolg Deiner Arbeit sehen und dabei nah am Produkt arbeiten? Als Senior Upholstery Supplier Merchandising Manager bist Du für Katalog-Updates und -Pflege aller unserer bestehenden Zulieferer im Bereich Polstermöbel zuständig (Sofas & Couches, Recamieren, Sessel, etc.). Dabei übernimmst Du vom ersten Tag an Verantwortung für ein eigenes Team von 2 Direct Reports. Außerdem wirst Du von Beginn an mit vielen weiteren Teams eng zusammen arbeiten – von Category Management im Bereich Polstermöbel (Upholstery) über Operations bis Marketing. Deine Aufgaben: Du führst und coachst Dein eigenes Team. Du leitest die Katalog-Updates und -Pflege der Produkte unserer Zulieferer im Bereich Polstermöbel. Du arbeitest eng mit Deinen Counterparts in Category Management zusammen, um unsere Zulieferer in der Nutzung unseres Extranet zu schulen und Handlungsfelder zur weiteren Verbesserung der Produktdarstellung zu erarbeiten. Du wirst die Arbeit Deines Teams anhand von Geschäftserfordernissen priorisieren und Ergebnisse nachhalten. Du entwickelst aktiv und eigenständig Prozessverbesserungen, um die Qualität unseres Produktkatalogs weiter zu verbessern bzw. die vorhandenen Ressourcen besser zu fokussieren. Dein Profil: Du hast dein Hochschulstudium in BWL/VWL oder Sozialwissenschaften erfolgreich abgeschlossen. Du hast bereits Erfahrung im Team-Management gesammelt und 2-3 Jahre Berufserfahrung. Du hast eine gewinnende Persönlichkeit und arbeitest gerne mit verschiedenen Persönlichkeiten über verschiedene Abteilungen hinweg zusammen. Du hast exzellente Kommunikationsfähigkeiten, aber gleichzeitig auch ein hohes analytisches Talent. Du sprichst Deutsch und Englisch fließend. Du hast ein Auge für das Detail und zugleich ein kreatives Gespür. Du bist jemand, der gerne Sachen anpackt und einen Prozess Ende-zu-Ende durchzieht. Du bist selber ein aktiver Online-Shopper und kannst Dich für Möbel begeistern. Was macht deine Arbeit bei uns so besonders? Wir bieten Dir ein attraktives Gehalt mit einem auf deinen individuellen Erfolg basierenden Bonusplan und einem Aktienpaket Du hast viele Karriere- und Weiterbildungsmöglichkeiten in einem stark expandierenden, internationalen Unternehmen mit Niederlassungen in London, Galway und unserer Zentrale in Boston. Eine steile Lernkurve steht bei uns an erster Stelle; wir stellen dir Mentoren und Coaches ab Tag 1 zur Seite und bereiten dich mit Trainings auf alle Herausforderungen vor. Mit unserem Ambassador-Programm kannst du Auslandserfahrung sammeln und für 12 bis 18 Monate in unserem Headquarter in Boston arbeiten. Sei Teil unseres wachsenden Teams in Europa und genieße regelmäßige Team-Events, Company-Partys und jede Menge Networking-Optionen. Wir helfen dir die richtige Work-Life-Balance zu finden und beteiligen uns an deiner Mitgliedschaft im Fitnessstudio und mit Sportangeboten im Büro. Entspann dich beim Yoga oder bei unserer regelmäßigen Health-Week mit Massagen! Wir haben eine offene Büro-Kultur – bei uns findest du keine Wände. Wir sitzen im Herzen von Kreuzberg und sind ein Teil der Berliner Start-up Szene; komm einmal im Office vorbei und überzeuge dich selbst. Über Wayfair: Wayfair ist das führende E-Commerce-Unternehmen für Möbel und Wohnaccessoires - mit unserer vielfältigen Produktauswahl von über 7 Milionen Einrichtungsgegenständen gestalten unsere Kunden ihr Zuhause nach Ihren eigenen Vorstellungen. Dabei finden unsere Kunden jederzeit das richtige Produkt zum optimalen Preis. Der Grundstein für unseren Erfolg wurde 2002 von unseren Unternehmensgründern Steve Conine und Niraj Shah gelegt. Weltweit beschäftigt Wayfair mit dem Hauptsitz in Boston und Standorten in ganz Nordamerika und Europa über 5.600 Mitarbeiter. Zum 30. September 2016 erzielten wir einen Nettoumsatz von 3,14 Milliarden USD. Neugierig geworden? Dann müssen wir uns unbedingt kennenlernen. Wir freuen uns auf deine Bewerbung.
Wayfair Ogden, Utah
Sep 04, 2017
Inbound Sales Specialist Wayfair, the largest online-only retailer of home furnishings and house wares in the United States, is seeking motivated Inbound Sales specialists. The ideal candidate is self-motivated and goal-oriented with a high comfort in consultative phone sales. Compensation includes base pay, an uncapped commission plan, and great benefits. Key Job Duties: Use consultative sales approach to help customers in an inbound sales and service center explore product offerings and make purchase decisions. Meet key sales performance indicators, including close rate and net sales revenue. Project a professional company image through phone and email interactions. Recognize, document and alert supervisors of trends in customer calls. Uphold high customer service standards. Requirements: Bachelor’s Degree and/or seven years of sales experience. Excellent communication and relationship building skills. Passion for helping customers. Desire to make Customer Service a career. Sales experience, preferably in a call center. A successful track record working in a high volume environment. Strong desire to be part of a team achieving personal and company financial goals. Able to solve problems by thinking analytically and creatively. Familiar with the latest e-commerce trends. Regular and reliable attendance is an essential function of this position. Essential Job Functions : Ability to alternate sitting and standing throughout an 8 hour period, and sometimes longer. Ability to use a computer keyboard and computer screen. Ability to use a telephone headset and telephone system. Ability to handle and solve all types of customer service issues via phone and/or email. About Wayfair Wayfair Inc. offers an extensive selection of home furnishings and décor across all styles and price points. The Wayfair family of sites includes: Wayfair, an online destination for all things home Joss & Main, where beautiful furniture and finds meet irresistible savings AllModern, your home for affordable modern design DwellStudio, a design house with a decidedly modern vibe Birch Lane, a collection of classic furnishings and timeless home décor Wayfair generated $3.4 billion in net revenue for full year 2016. Headquartered in Boston, Massachusetts with operations throughout North America and Europe, the company employs more than 5,600 people.
Wayfair Boston, Massachusetts
Sep 04, 2017
Full time
Busines s/Sales & Operations Recruiter Job Description Wayfa ir isn’t your average home goods retailer – we’re transforming ho w you shop for your home! The Wayfair Talent Acquisition team is strategic to the company's overall success and continued growth. Our recruiters are true business partners and are charged with finding, attracting, and hiring top talent into all parts of the company against a high bar for performance, potential, and culture-fit. As a Business or Sales & Operations Recruiter, you are responsible for a wide-range of roles, everything from junior level to executive levels. As growth continues to skyrocket, we are seeking an experienced and strategic individual to accelerate recruiting for key business areas including: Category Management, Marketing, Merchandising, Finance, Creative, Product Management, Customer Service and Sales & Operations.   This is an incredible and unique opportunity to join a $3B+ eCommerce company as a true business partner and make a significant and immediate impact . The Way You’ll Work: Act as partner, consultant, and adviser to management by developing and driving strategies to recruit talent in a highly competitive market Execute the sourcing, screening, interviewing, evaluation, and offer negotiation process Evaluate resumes and conduct phone screens with applicants Leverage all aspects of sourcing and candidate development including job posting, job board mining, internet sourcing, social networking, employee referrals, and networking events Create a solid pipeline of applicants for all roles Ensure an impressive candidate experience through thorough communication & timely feedback, as well as interviewer preparedness and effective interview format Track metrics and use data for strategic analysis of recruiting campaigns You're always looking to learn, develop, and grow Find Your Way In With: Bach elor’s Degree 3 + years of recruiting experience delivering results in either an agency or corporate setting (preferably both) Full life-cycle experience in a fast-paced env ironment recruiting for growing organizations Significant and demonstrated experience having a consultative approach towards recr uiting Team-oriented with ability to partner with and build upon the strengths of others to meet overall team goals   A sense of urgency to deliver for the business while also effectively working together as part of a team Successful experience using innovative research and sourcing methods for ‘hard to fill’ roles Exceptional written and verbal communication skills Experience recruiting for Category Management, Marketing, Mercha ndising, Finance, Creative, Product Management or Customer Service and Sales & Operations is a plus About   Wayfair Wayfair Inc.   offers an extensive selection of home furnishings and décor across all styles and price points. The   Wayfair   family of sites includes: Wayfair, an online destination for all things home Joss   & Main, where beautiful furniture and finds meet irresistible savings AllModern , unbelievable prices on everything modern DwellStudio , unexpected modern design for everyday life Birch Lane, a collection of classic furnishings and timeless home décor Wayfair   generated   $3.6 billion   in net revenue for the twelve months ended March   31, 2017. Headquartered in   Boston, Massachusetts   with operations throughout   North America   and   Europe, the company employs more than 5,700 people.    
Wayfair Ogden, Utah
Sep 04, 2017
Inbound Sales Specialist Wayfair, the largest online-only retailer of home furnishings and house wares in the United States, is seeking motivated Inbound Sales specialists. The ideal candidate is self-motivated and goal-oriented with a high comfort in consultative phone sales. Compensation includes base pay, an uncapped commission plan, and great benefits. Key Job Duties: Use consultative sales approach to help customers in an inbound sales and service center explore product offerings and make purchase decisions. Meet key sales performance indicators, including close rate and net sales revenue. Project a professional company image through phone and email interactions. Recognize, document and alert supervisors of trends in customer calls. Uphold high customer service standards. Requirements: Bachelor’s Degree and/or seven years of sales experience. Excellent communication and relationship building skills. Passion for helping customers. Desire to make Customer Service a career. Sales experience, preferably in a call center. A successful track record working in a high volume environment. Strong desire to be part of a team achieving personal and company financial goals. Able to solve problems by thinking analytically and creatively. Familiar with the latest e-commerce trends. Regular and reliable attendance is an essential function of this position. Essential Job Functions : Ability to alternate sitting and standing throughout an 8 hour period, and sometimes longer. Ability to use a computer keyboard and computer screen. Ability to use a telephone headset and telephone system. Ability to handle and solve all types of customer service issues via phone and/or email. About Wayfair Wayfair Inc. offers an extensive selection of home furnishings and décor across all styles and price points. The Wayfair family of sites includes: Wayfair, an online destination for all things home Joss & Main, where beautiful furniture and finds meet irresistible savings AllModern, your home for affordable modern design DwellStudio, a design house with a decidedly modern vibe Birch Lane, a collection of classic furnishings and timeless home décor Wayfair generated $3.4 billion in net revenue for full year 2016. Headquartered in Boston, Massachusetts with operations throughout North America and Europe, the company employs more than 5,600 people.
Wayfair Ogden, Utah
Sep 04, 2017
Full time
The right candidate will have experience developing future leaders and motivating teams, a strong sense of urgency, and the ability to improve operational efficiency through process improvement.   Other critical success factors for this role include great problem-solving skills and the ability to think outside the box to resolve customer issues. This role may act as manager on duty in the absence of other managerial personnel. This includes responding to sales and service inquiries via telephone and email correspondence.     Job Duties Manages a team of 12- 18 consultants at varying skill levels Supervises Sales and Service Consultants answering calls and/or emails from customers seeking assistance with post-order issues such as returns, replacements, refunds, delivery status and back order inquiries, and any other issues that may arise from the order fulfillment process Helps consultants meet customer satisfaction, resolution targets, exceed customer expectations, build customer loyalty and take advantage of sales opportunities Makes recommendations and / or takes corrective action to manage performance as appropriate Works closely with Human Resources and Senior Leadership to address and resolve employee issues Effectively interviews and recommends candidates for hire Integral part of the disciplinary and termination process Provides extensive coaching, counseling and managing performance Analyzes sales trends based on historical data to close performance gaps Reviews time off requests as appropriate to match staffing level requirements Conducts side-by-side observations and quality assurance (call monitoring) reviews Coaches and develops agents in soft skills and service techniques Responds in a professional and courteous manner to escalated customer service inquiries, requests or complaints to reach an effective resolution Provides back-up support by taking calls during staffing shortages, high volume activity or as needed Performs other job-related duties as assigned by the Company and/or your director or manager    Qualifications: 1+ years leadership experience College degree preferred or equivalent job related experience Excellent problem solver with a proven track record of driving results A competitive spirit and drive to succeed Outstanding oral and written communication skills Proven ability to close performance gaps Proven ability to multi-task Proven ability to successfully provide relevant and immediate feedback in a fast-paced and complex environment   Essential Job Functions: Ability to alternate sitting and standing throughout an 8 hour period, and sometimes longer Ability to use a computer keyboard and computer screen Ability to use a telephone headset and telephone system Ability to handle stressful customer interactions via telephone and email Ability to perform all above-mentioned duties with or without accommodations About Wayfair Wayfair Inc. offers an extensive selection of home furnishings and décor across all styles and price points. The Wayfair family of sites includes: Wayfair , an online destination for all things home Joss & Main , where beautiful furniture and finds meet irresistible savings AllModern , unbelievable prices on everything modern DwellStudio , unexpected modern design for everyday life Birch Lane , a collection of classic furnishings and timeless home décor Wayfair generated $3.6 billion in net revenue for the twelve months ended March 31, 2017. Headquartered in Boston, Massachusetts with operations throughout North America and Europe, the company employs more than 5,700
Wayfair Ogden, Utah
Sep 04, 2017
Inbound Sales Specialist Wayfair, the largest online-only retailer of home furnishings and house wares in the United States, is seeking motivated Inbound Sales specialists. The ideal candidate is self-motivated and goal-oriented with a high comfort in consultative phone sales. Compensation includes base pay, an uncapped commission plan, and great benefits. Key Job Duties: Use consultative sales approach to help customers in an inbound sales and service center explore product offerings and make purchase decisions. Meet key sales performance indicators, including close rate and net sales revenue. Project a professional company image through phone and email interactions. Recognize, document and alert supervisors of trends in customer calls. Uphold high customer service standards. Requirements: Bachelor’s Degree and/or seven years of sales experience. Excellent communication and relationship building skills. Passion for helping customers. Desire to make Customer Service a career. Sales experience, preferably in a call center. A successful track record working in a high volume environment. Strong desire to be part of a team achieving personal and company financial goals. Able to solve problems by thinking analytically and creatively. Familiar with the latest e-commerce trends. Regular and reliable attendance is an essential function of this position. Essential Job Functions : Ability to alternate sitting and standing throughout an 8 hour period, and sometimes longer. Ability to use a computer keyboard and computer screen. Ability to use a telephone headset and telephone system. Ability to handle and solve all types of customer service issues via phone and/or email. About Wayfair Wayfair Inc. offers an extensive selection of home furnishings and décor across all styles and price points. The Wayfair family of sites includes: Wayfair, an online destination for all things home Joss & Main, where beautiful furniture and finds meet irresistible savings AllModern, your home for affordable modern design DwellStudio, a design house with a decidedly modern vibe Birch Lane, a collection of classic furnishings and timeless home décor Wayfair generated $3.4 billion in net revenue for full year 2016. Headquartered in Boston, Massachusetts with operations throughout North America and Europe, the company employs more than 5,600 people.
Wayfair Boston, Massachusetts
Sep 04, 2017
Full time
Our merchandising globalization team is responsible for transforming our existing product catalog to integrate the demands of new strategic initiatives with our ever-evolving backend structure. Along with executing these changes, our team is also responsible for the quality assurance of the product pages (checking that all data points are correct and applicable) to ensure minimal disruption to customers, suppliers and internal teams. Current projects include: a database restructure that better accommodates our fast-growing warehouse business, refining product and supplier relationships to enable quicker scaling for our UK and German sites, ensuring our zillion things home remain legally compliant and expanding our European Catalog with a selection of US exclusive products that are available for 1-day shipping anywhere in the UK. Candidates who thrive in this role are able to use critical thinking and creative problem solving to advance projects, have high attention to detail that makes for high quality of product pages, and embody a collaborative, “go-to” spirit when working cross functionally What you will do: Transform and supplement general product data for new and existing products Perform quality checks for online product catalogue to ensure SKU transformation projects are successful Drive process, technical, and operational improvements Apply broad merchandising concepts to make smart and sustainable case by case decisions Communicate internally and externally to gather information needed to execute on projects Who you are: You have a four year bachelor’s degree Strong analytical and quantitative skills; comfortable working with and manipulating large amounts of data Strong organizational skills Able to adapt to a rapidly changing environment Strong work ethic and high energy Attentive to detail and able to catch errors & suggest solutions Able to multi-task several projects Proficient with MS Office and Outlook Comfortable working with and learning new technology Bonus points if you have experience with SQL / HTML or other database language a huge plus! What we offer: Fun and collaborative work environment Limitless career growth Free snacks Casual dress code Monthly team outings About Wayfair Wayfair Inc. offers an extensive selection of home furnishings and décor across all styles and price points. The Wayfair family of brands includes: · Wayfair, an online destination for all things home · Joss & Main, where beautiful furniture and finds meet irresistible savings · AllModern, a go-to online source making modern design more accessible · DwellStudio, a design house with a decidedly modern vibe · Birch Lane, a collection of classic furnishings and timeless home décor Wayfair generated $3.14 billion in net revenue for the twelve months ended September 30, 2016. Headquartered in Boston, Massachusetts with operations throughout North America and Europe, the company employs more than 5,600 people.
Wayfair Boston, Massachusetts
Sep 04, 2017
Full time
Catalog Improvement - Assistant Manager Are you passionate about creating scalable operational processes? Are you looking to come on board and make an immediate impact? If so, the Catalog Improvement team is looking for an enthusiastic, self-motivated and process driven assistant manager to join our business as we continue our ambitious plan to build the best online furniture catalog.  What you will do: Lead a team to deliver specific throughput KPIs while ensuring maximum quality outputs Work cross functionally with various teams and stakeholders to identify and execute on high priority, high impact projects Be solution oriented and able to take an ambiguous idea and formulate sound decision making by using business rational and data Drive customer satisfaction and trust in purchase decisions by improving the quality of product information via merchandising standards Evaluate existing processes for efficiency opportunities and produce new processes as initiatives and business needs change Stay organized while pivoting and refining strategies as priorities evolve and change over time Be a leader and communicate performance metrics to key stakeholders throughout the organization Think critically about process and ways to solve sustainably via technology Help develop an action plan to move your team and our department forward  Job Requirements: Bachelor’s degree with 1-2 years’ management experience in ecommerce or a relevant professional operations field Proven track record in taking ownership to deliver results within a fast-paced environment Willing to dive deep to obtain a strong understanding of business strategy and bottom line goals Passionate about improving customer experience Effective communicator and able to operate clearly in an ambiguous environment Technical background, or technical orientation Possess strong written and verbal cross-functional communication skills Extensive experience working with Excel required Proficient and comfortable with SQL a plus About Wayfair Wayfair Inc. offers an extensive selection of home furnishings and décor across all styles and price points. The Wayfair family of sites includes: Wayfair , an online destination for all things home Joss & Main , where beautiful furniture and finds meet irresistible savings AllModern , unbelievable prices on everything modern DwellStudio , unexpected modern design for everyday life Birch Lane , a collection of classic furnishings and timeless home décor Wayfair generated $3.6 billion in net revenue for the twelve months ended March 31, 2017. Headquartered in Boston, Massachusetts with operations throughout North America and Europe, the company employs more than 5,700 people.
Wayfair Boston, Massachusetts
Sep 04, 2017
Full time
The Wayfair Merchandising Catalog Transformation team is looking for an enthusiastic, self-motivated and process driven analyst to join our business as we continue our ambitious plan to build the best online housewares and furniture catalog. This person will apply quantitative skills to answer high-level business and strategy questions and to support the management and growth of our enormous product catalog. Responsibilities: Validating incoming project materials for accuracy and completeness to ensure data requirements are fulfilled Execute various merchandising projects as directed by Business Strategy Identify project issues and present data-driven analysis to drive business and technology enhancements and solutions Updating product category attributes, XML schema, catalog standards to enhance the customer experience Performing Quality Assurance processes on our online product catalogue Transforming and supplementing general product data for existing and emerging products Classing and attributing products to improve the customers site search functionality Editing and assessing product image quality and content Driving process, technical, and operational improvements Skills & Experience: Four-year bachelor’s degree with 1-year professional experience in an analytical role Strong organizational skills with the ability to multi-task several projects Possess strong written and verbal cross-functional communication skills Ability to adapt to a rapidly changing environment Strong work ethic and high energy Attention to detail and ability to catch errors & suggest solutions Proficiency with Excel and Outlook Comfortable working with and learning new technology Strong analytical and quantitative skills; comfortable working with and manipulating large amounts of data: experience with SQL / HTML / XML or other database language a plus About Wayfair Wayfair Inc. offers an extensive selection of home furnishings and décor across all styles and price points. The Wayfair family of brands includes: Wayfair, an online destination for all things home Joss & Main, where beautiful furniture and finds meet irresistible savings AllModern, a go-to online source making modern design more accessible DwellStudio, a design house with a decidedly modern vibe Birch Lane, a collection of classic furnishings and timeless home décor Wayfair generated $3.14 billion in net revenue for the twelve months ended September 30, 2016. Headquartered in Boston, Massachusetts with operations throughout North America and Europe, the company employs more than 5,600 people.
Wayfair Boston, Massachusetts
Sep 04, 2017
Full time
Are you excited about using Big Data to drive highly valued insights? Do you want to join a rapidly growing and constantly evolving team? Do you enjoy working in a dynamic, cross-functional, and collaborative work environment? We are seeking a highly analytical and technical individual to help build out our newly-formed Competitive Intelligence & Strategy team. This team’s mission is to use data to illustrate dimensions of the competitive landscape including product selection, velocity, price, merchandising, customer satisfaction and site functionality. This is a unique opportunity to build & manage a massive data asset and enable strategic analysis that rapidly evolves the way in which we understand and respond to our competitors. If selected, you will help create a first-of-its-kind data asset through large-scale acquisition, management, and processing of billions of rows of data arriving around the clock from myriad sources. The data you assemble and insights you develop in this position will be highly visible to senior management and your peers across the company. Job description: Acclimate to the Competitive Intelligence & Strategy data acquisition approach, processes, and technology Become a subject matter expert on newly-acquired data sets, and how that data is formatted, updated in the database, and relates to existing sets Utilize in-house software to automate data acquisition and tracking; debug and update the software parameters Provide confidence for downstream consumers of the data by conducting quantitative deep dive analyses on data sets to understand their content, and achieving uniformity across data acquired from varied sources Participate in data structure conversations from start to finish, including: business requirements elicitation, data model best practices, implementing changes in SQL, gaining DBA support, and backfill/conversion of existing data Develop a roadmap with key activities and milestones; regularly report on progress toward increasing the breadth and depth of competitive and market intelligence gathering Skills and expertise: Pursuing or have obtained a Bachelor’s or Master’s degree with a strong academic track and GPA. Familiarity or experience with SQL as well as experience or a desire to learn Python. General understanding of web technologies (like APIs and HTTP) and popular web formats (like JSON and HTML). Process-oriented with strong organizational and communication skills Ability to identify and succinctly summarize roadblocks and constraints, propose potential solutions, and drive toward resolution. Attentive to detail with strong quality control, especially in regard to large data sets. Familiarity with data modeling, data management, or data warehousing concepts, within the software development life cycle. Intellectually curious, high energy and possess a strong work ethic. What we offer: The ability to learn and develop the power of Big Data firsthand A unique opportunity to develop a Big Data asset within a data-driven, high-growth company A platform to develop a diverse set of skills acquiring, manipulating, and automating a round-the-clock data process A collaborative and forward-thinking team that continuously pushes the envelope A competitive salary & bonus, and great benefits including: medical, dental, and vision insurance, pension, gym membership discounts, team outings, company-wide social events, snacks, refreshments, and more A structured professional development program, including dozens of classes offered throughout the year through learn@work, and a formalized review process About Wayfair: Wayfair Inc. offers an extensive selection of home furnishings and décor across all styles and price points. The Wayfair family of sites includes: Wayfair, an online destination for all things home Joss & Main, where beautiful furniture and finds meet irresistible savings AllModern, your home for affordable modern design DwellStudio, a design house with a decidedly modern vibe Birch Lane, a collection of classic furnishings and timeless home décor Wayfair generated $3.4 billion in net revenue for full year 2016. Headquartered in Boston, Massachusetts with operations throughout North America and Europe, the company employs more than 5,600 people. The company has previously been named one of America’s Most Promising Companies by Forbes Magazine and selected by the Boston Business Journal and Glassdoor.com as a Top Company to Work For and Top Company for Well Balanced Life.
Wayfair Boston, Massachusetts
Sep 04, 2017
Intern
Are you excited about using Big Data to drive highly valued insights? Do you want to join a rapidly growing and constantly evolving team? Do you enjoy working in a dynamic, cross-functional, and collaborative work environment? We are seeking a highly analytical and technical student to help build out our newly-formed Competitive Intelligence & Strategy team as a summer intern! This team’s mission is to use data to illustrate dimensions of the competitive landscape including product selection, velocity, price, merchandising, customer satisfaction and site functionality. This is a unique opportunity to build & manage a massive data asset and enable strategic analysis that rapidly evolves the way in which we understand and respond to our competitors. If selected, you will help create a first-of-its-kind data asset through large-scale acquisition, management, and processing of billions of rows of data arriving around the clock from myriad sources. The data you assemble and insights you develop in this position will be highly visible to senior management and your peers across the company. Job description: Acclimate to the Competitive Intelligence & Strategy data acquisition approach, processes, and technology Become a subject matter expert on newly-acquired data sets, and how that data is formatted, updated in the database, and relates to existing sets Utilize in-house software to automate data acquisition and tracking; debug and update the software parameters Provide confidence for downstream consumers of the data by conducting quantitative deep dive analyses on data sets to understand their content, and achieving uniformity across data acquired from varied sources Participate in data structure conversations from start to finish, including: business requirements elicitation, data model best practices, implementing changes in SQL, gaining DBA support, and backfill/conversion of existing data Develop a roadmap with key activities and milestones; regularly report on progress toward increasing the breadth and depth of competitive and market intelligence gathering Skills and expertise: Currently enrolled in a Bachelor’s or Master’s program with a strong academic track and GPA available for a 10 week summer internship program starting in June and ending in August. Familiarity or experience with SQL as well as experience or a desire to learn Python. General understanding of web technologies (like APIs and HTTP) and popular web formats (like JSON and HTML). Process-oriented with strong organizational and communication skills. Ability to identify and succinctly summarize roadblocks and constraints, propose potential solutions, and drive toward resolution. Attentive to detail with strong quality control, especially regarding large data sets. Familiarity with data modeling, data management, or data warehousing concepts, within the software development life cycle. Intellectually curious, high energy and possess a strong work ethic. What we offer: The ability to learn and develop the power of Big Data firsthand A unique opportunity to develop a Big Data asset within a data-driven, high-growth company A platform to develop a diverse set of skills acquiring, manipulating, and automating a round-the-clock data process A collaborative and forward-thinking team that continuously pushes the envelope A competitive salary & bonus, and great benefits including: medical, dental, and vision insurance, pension, gym membership discounts, team outings, company-wide social events, snacks, refreshments, and more A structured professional development program, including dozens of classes offered throughout the year through learn@work, and a formalized review process About Wayfair: Wayfair Inc. offers an extensive selection of home furnishings and décor across all styles and price points. The Wayfair family of sites includes: Wayfair, an online destination for all things home Joss & Main, where beautiful furniture and finds meet irresistible savings AllModern, your home for affordable modern design DwellStudio, a design house with a decidedly modern vibe Birch Lane, a collection of classic furnishings and timeless home décor Wayfair generated $3.4 billion in net revenue for full year 2016. Headquartered in Boston, Massachusetts with operations throughout North America and Europe, the company employs more than 5,600 people. The company has previously been named one of America’s Most Promising Companies by Forbes Magazine and selected by the Boston Business Journal and Glassdoor.com as a Top Company to Work For and Top Company for Well Balanced Life.
Wayfair Boston, Massachusetts
Sep 04, 2017
As one of the fastest growing tech companies in Boston, Wayfair relies on complex data analysis across all facets of the organization, ranging from our world-class fulfillment network to our algorithmic customer recommendations. For the first time, Wayfair is offering a unique opportunity for select and highly qualified PhD students to participate in our Data Science Immersion Program in January 2018.  Hosted at our global headquarters in Boston, Massachusetts, our week-long program offers a deep-dive into the competitive and in-demand field of Data Science.  Participants will engage with our in-house experts and learn what a career in Data Science is really like.  Additionally, you will get exposure to senior leadership across the organization through various networking events. Applicant Requirements: All applicants must be currently pursuing a Ph.D within either Machine Learning, Statistics, Economics, Mathematics, Computer Science or other major with a heavy quantitative concentration. We are looking for highly motivated individuals who enjoy solving challenging problems in a fast-paced environment. Program Timeline:   Application Deadline: October 20th, 2017 Decision Notification: October 27th, 2017 Decision Deadline for Participants: December 1st, 2017 Program Run Time: January 8th – 12th, 2018   Required Application Materials: Applicants must submit an updated copy of their resume along with a cover letter stating why they are interested in this program and a potential career in Data Science.   Program Travel & Accommodations : This program is free of charge to all selected participants.  Admitted students are also eligible to receive the following: Paid travel and arrangements to and from Boston (non-local students) Paid housing and arrangements (non-local students) Select daily meals (all participants) Program Overview: Our training allows for insight into the day -o-day work you would encounter as a Data Scientist at Wayfair, as well how to prepare to enter this competitive field. Some areas of focus include: Data mining - uncover deep insight hidden in our vast repository of raw data, and provide tactical guidance on how to act on findings Algorithm design - develop quantitative models, leveraging machine learning and advanced data analysis techniques Algorithm platform engineering - architect and build technical platforms for our algorithmic engines to run at scale Influencing business decisions – learn how to leverage your work and encourage adoption across our business partners, to drive real business value Career and Interview Coaching – discover how to transition from the world of academia and better understand case interviewing as you explore Full Time and Internship opportunities for the future. About our Data Science Team: We have two tracks within Data Science at Wayfair. Both departments play a critical role in the company while operating with a high level of executive visibility. Each division is focused on creating strategic solutions that steer customer behavior, influence key decision making and quantify our impact within the ecommerce space. These two divisions are: Data Science – Analytics: Wayfair’s Analytics department utilizes quantitative and technical skills along with business understanding to devise solutions surrounding Data Science Personalization, Marketing, and Operations. You’ll work within Wayfair’s big data technology infrastructure in order to dive deep into our data sets and develop innovative new capabilities. From building out sophisticated platforms designed to personalize customers’ onsite experiences to developing frameworks and algorithms that guide Wayfair’s $4000 M+ annual marketing investment, the work this Data Science team touches critical areas of our business. Data Science – Pricing and Profitability (Algorithms): Algorithms is a group of data scientists within Wayfair’s Pricing & Profitability department. We design centralized systems to operate key business levers in e-commerce. These include global strategic management of dynamic pricing and sort recommendation algorithms, which are responsible for controlling the levels of consideration and exposure over millions of products worldwide. Day-to-day, we collaborate closely with business stakeholders to formulate these problems and mine terabytes of data to unearth deep insights that anchor the principles behind our solutions. Our diverse and fun teams enjoy an environment of strong ownership and quick feedback from building, experimenting and iterating on high-impact work.   About Wayfair: Wayfair Inc. offers an extensive selection of home furnishings and décor across all styles and price points. The Wayfair family of sites includes:   Wayfair , an online destination for all things home Joss & Main , where beautiful furniture and finds meet irresistible savings   AllModern , unbelievable prices on everything modern   DwellStudio , unexpected modern design for everyday life   Birch Lane , a collection of classic furnishings and timeless home décor Wayfair generated $3.6 billion in net revenue for the twelve months ended March 31, 2017. Headquartered in Boston, Massachusetts with operations throughout North America and Europe, the company employs more than 5,700 people. Wayfair does not accept unsolicited candidate referrals or resumes / CVs from third-party vendors, including recruitment agencies. Wayfair will not be responsible or liable for any fees or costs associated with such unsolicited submissions.  
Wayfair Boston, Massachusetts
Sep 04, 2017
Full time
We are looking for a talented, smart, driven and entrepreneurial Category Associate to help us profitably grow one of our high-growth home categories. In this role, you will work with external partners and internal cross-functional teams to advance your category’s business agenda. You will have true ownership over a large group of suppliers across categories that have a material impact to the business. Description We are looking for a talented, smart, driven and entrepreneurial Category Associate to help us profitably grow one of our high-growth home categories. In this role, you will work with external partners and internal cross-functional teams to advance your category’s business agenda. You will have true ownership over a large group of suppliers across categories that have a material impact to the business. You will negotiate favorable business terms on costs of goods sold (drop-ship and stocking), seek alternative product sourcing strategies to drive better product economics, develop and manage supplier relationships, drive results and own the business/financial analytics for your suppliers. You’ll plan promotions and marketing programs with your suppliers. You will be a self-starter with passion for your category, and a creative problem solver. You’ll know your competitors up and down, and focus on how we can take market share from them. You’ll get great general management experience in e-commerce, negotiations, marketing, merchandising, data analytics, financial analysis, supply chain, inventory planning and beyond. You’ll develop world class dinner survival skills in hot spots like Las Vegas, Chicago, and Orlando. Category Management alumni maintain leadership roles across the Category Management, International (UK, Germany, Australia), Brand, Business Development, AllModern, Inventory Planning, Storefront, Joss & Main, Catalogue Improvement and Media Sales teams. Responsibilities Include: Drive strategic supplier relationship management Execute high volume of negotiations with existing suppliers including everyday pricing, warehouse stock programs, annual incentive programs, advertising programs and promotions Conduct regular meetings and calls with suppliers to review the business and advance Wayfair business goals Secure promotions: support Wayfair marketing campaign strategy by sourcing relevant promotions Travel to trade shows with Category Manager and Director of Category Management (4-6 trips per year) Analyze data to strategize profit growth opportunities for the category and suppliers Advance catalogue expansion, including identifying selection gaps, prioritizing new line queue and building direct relationships with key suppliers to bring on board Analyze competitors’ marketing, selection and pricing and make strategic changes and product scouting as needed Identity merchandising opportunities for your category and collaborate with central merchandising to strategize and prioritize needed Collaborate across departments to drive category goals (Inventory Planning, Advertising, Site Merchandising, Supplier Operations, PR, Customer Service, Business Intelligence) Skills/Requirements: Graduate from a top-tier school with strong academic record 2-3 years of similar or relevant retail or eCommerce experience A strong desire to win and drive independent collaboration with relative cross-functional teams/individuals Hungry to produce and execute against an array of initiatives Interest in developing negotiation skills Excellent communication skills, both written and verbal Strong analytical and quantitative skills Creative and innovative problem-solving skills - dissect and determine root causes of problems and implement solutions Ability to “hit the ground running” – a self-starter Professional, bright, and customer-focused Sense of humor/great attitude About Wayfair: Wayfair Inc. offers an extensive selection of home furnishings and décor across all styles and price points. The Wayfair family of brands includes: Wayfair.com, an online destination for all things home Joss & Main, where beautiful furniture and finds meet irresistible savings AllModern, a go-to online source for modern design DwellStudio, a design house for fashion-forward modern furnishings Birch Lane, a collection of classic furnishings and timeless home décor Wayfair generated $2.25 billion in net revenues for full year 2015. The company employed 3,809 people as of December 31, 2015 and is headquartered in Boston, Massachusetts with operations throughout North America and Europe. The company has previously been named one of America’s Most Promising Companies by Forbes Magazine and selected by the Boston Business Journal and Glassdoor.com as a Top Company to Work For and Top Company for Well Balanced Life.
Wayfair Boston, Massachusetts
Sep 04, 2017
Full time
We are looking for a talented, smart, driven and entrepreneurial Category Associate to help us profitably grow one of our high-growth home categories. In this role, you will work with external partners and internal cross-functional teams to advance your category’s business agenda. You will have true ownership over a large group of suppliers across categories that have a material impact to the business. Description We are looking for a talented, smart, driven and entrepreneurial Category Associate to help us profitably grow one of our high-growth home categories. In this role, you will work with external partners and internal cross-functional teams to advance your category’s business agenda. You will have true ownership over a large group of suppliers across categories that have a material impact to the business. You will negotiate favorable business terms on costs of goods sold (drop-ship and stocking), seek alternative product sourcing strategies to drive better product economics, develop and manage supplier relationships, drive results and own the business/financial analytics for your suppliers. You’ll plan promotions and marketing programs with your suppliers. You will be a self-starter with passion for your category, and a creative problem solver. You’ll know your competitors up and down, and focus on how we can take market share from them. You’ll get great general management experience in e-commerce, negotiations, marketing, merchandising, data analytics, financial analysis, supply chain, inventory planning and beyond. You’ll develop world class dinner survival skills in hot spots like Las Vegas, Chicago, and Orlando. Category Management alumni maintain leadership roles across the Category Management, International (UK, Germany, Australia), Brand, Business Development, AllModern, Inventory Planning, Storefront, Joss & Main, Catalogue Improvement and Media Sales teams. Responsibilities Include: Drive strategic supplier relationship management Execute high volume of negotiations with existing suppliers including everyday pricing, warehouse stock programs, annual incentive programs, advertising programs and promotions Conduct regular meetings and calls with suppliers to review the business and advance Wayfair business goals Secure promotions: support Wayfair marketing campaign strategy by sourcing relevant promotions Travel to trade shows with Category Manager and Director of Category Management (4-6 trips per year) Analyze data to strategize profit growth opportunities for the category and suppliers Advance catalogue expansion, including identifying selection gaps, prioritizing new line queue and building direct relationships with key suppliers to bring on board Analyze competitors’ marketing, selection and pricing and make strategic changes and product scouting as needed Identity merchandising opportunities for your category and collaborate with central merchandising to strategize and prioritize needed Collaborate across departments to drive category goals (Inventory Planning, Advertising, Site Merchandising, Supplier Operations, PR, Customer Service, Business Intelligence) Skills/Requirements: Graduate from a top-tier school with strong academic record 2-3 years of similar or relevant retail or eCommerce experience A strong desire to win and drive independent collaboration with relative cross-functional teams/individuals Hungry to produce and execute against an array of initiatives Interest in developing negotiation skills Excellent communication skills, both written and verbal Strong analytical and quantitative skills Creative and innovative problem-solving skills - dissect and determine root causes of problems and implement solutions Ability to “hit the ground running” – a self-starter Professional, bright, and customer-focused Sense of humor/great attitude About Wayfair: Wayfair Inc. offers an extensive selection of home furnishings and décor across all styles and price points. The Wayfair family of brands includes: Wayfair.com, an online destination for all things home Joss & Main, where beautiful furniture and finds meet irresistible savings AllModern, a go-to online source for modern design DwellStudio, a design house for fashion-forward modern furnishings Birch Lane, a collection of classic furnishings and timeless home décor Wayfair generated $2.25 billion in net revenues for full year 2015. The company employed 3,809 people as of December 31, 2015 and is headquartered in Boston, Massachusetts with operations throughout North America and Europe. The company has previously been named one of America’s Most Promising Companies by Forbes Magazine and selected by the Boston Business Journal and Glassdoor.com as a Top Company to Work For and Top Company for Well Balanced Life.
Wayfair Boston, Massachusetts
Sep 04, 2017
As one of the fastest growing tech companies in Boston, Wayfair relies on complex data analysis across all facets of the organization, ranging from our world-class fulfillment network to our algorithmic customer recommendations. For the first time, Wayfair is offering a unique opportunity for select and highly qualified PhD students to participate in our Data Science Immersion Program in January 2018.  Hosted at our global headquarters in Boston, Massachusetts, our week-long program offers a deep-dive into the competitive and in-demand field of Data Science.  Participants will engage with our in-house experts and learn what a career in Data Science is really like.  Additionally, you will get exposure to senior leadership across the organization through various networking events. Applicant Requirements: All applicants must be currently pursuing a Ph.D within either Machine Learning, Statistics, Economics, Mathematics, Computer Science or other major with a heavy quantitative concentration. We are looking for highly motivated individuals who enjoy solving challenging problems in a fast-paced environment. Program Timeline:   Application Deadline: October 20th, 2017 Decision Notification: October 27th, 2017 Decision Deadline for Participants: December 1st, 2017 Program Run Time: January 8th – 12th, 2018   Required Application Materials: Applicants must submit an updated copy of their resume along with a cover letter stating why they are interested in this program and a potential career in Data Science.   Program Travel & Accommodations : This program is free of charge to all selected participants.  Admitted students are also eligible to receive the following: Paid travel and arrangements to and from Boston (non-local students) Paid housing and arrangements (non-local students) Select daily meals (all participants) Program Overview: Our training allows for insight into the day -o-day work you would encounter as a Data Scientist at Wayfair, as well how to prepare to enter this competitive field. Some areas of focus include: Data mining - uncover deep insight hidden in our vast repository of raw data, and provide tactical guidance on how to act on findings Algorithm design - develop quantitative models, leveraging machine learning and advanced data analysis techniques Algorithm platform engineering - architect and build technical platforms for our algorithmic engines to run at scale Influencing business decisions – learn how to leverage your work and encourage adoption across our business partners, to drive real business value Career and Interview Coaching – discover how to transition from the world of academia and better understand case interviewing as you explore Full Time and Internship opportunities for the future. About our Data Science Team: We have two tracks within Data Science at Wayfair. Both departments play a critical role in the company while operating with a high level of executive visibility. Each division is focused on creating strategic solutions that steer customer behavior, influence key decision making and quantify our impact within the ecommerce space. These two divisions are: Data Science – Analytics: Wayfair’s Analytics department utilizes quantitative and technical skills along with business understanding to devise solutions surrounding Data Science Personalization, Marketing, and Operations. You’ll work within Wayfair’s big data technology infrastructure in order to dive deep into our data sets and develop innovative new capabilities. From building out sophisticated platforms designed to personalize customers’ onsite experiences to developing frameworks and algorithms that guide Wayfair’s $4000 M+ annual marketing investment, the work this Data Science team touches critical areas of our business. Data Science – Pricing and Profitability (Algorithms): Algorithms is a group of data scientists within Wayfair’s Pricing & Profitability department. We design centralized systems to operate key business levers in e-commerce. These include global strategic management of dynamic pricing and sort recommendation algorithms, which are responsible for controlling the levels of consideration and exposure over millions of products worldwide. Day-to-day, we collaborate closely with business stakeholders to formulate these problems and mine terabytes of data to unearth deep insights that anchor the principles behind our solutions. Our diverse and fun teams enjoy an environment of strong ownership and quick feedback from building, experimenting and iterating on high-impact work.   About Wayfair: Wayfair Inc. offers an extensive selection of home furnishings and décor across all styles and price points. The Wayfair family of sites includes:   Wayfair , an online destination for all things home Joss & Main , where beautiful furniture and finds meet irresistible savings   AllModern , unbelievable prices on everything modern   DwellStudio , unexpected modern design for everyday life   Birch Lane , a collection of classic furnishings and timeless home décor Wayfair generated $3.6 billion in net revenue for the twelve months ended March 31, 2017. Headquartered in Boston, Massachusetts with operations throughout North America and Europe, the company employs more than 5,700 people. Wayfair does not accept unsolicited candidate referrals or resumes / CVs from third-party vendors, including recruitment agencies. Wayfair will not be responsible or liable for any fees or costs associated with such unsolicited submissions.  
Wayfair Boston, Massachusetts
Sep 04, 2017
As one of the fastest growing tech companies in Boston, Wayfair relies on complex data analysis across all facets of the organization, ranging from our world-class fulfillment network to our algorithmic customer recommendations. For the first time, Wayfair is offering a unique opportunity for select and highly qualified PhD students to participate in our Data Science Immersion Program in January 2018.  Hosted at our global headquarters in Boston, Massachusetts, our week-long program offers a deep-dive into the competitive and in-demand field of Data Science.  Participants will engage with our in-house experts and learn what a career in Data Science is really like.  Additionally, you will get exposure to senior leadership across the organization through various networking events. Applicant Requirements: All applicants must be currently pursuing a Ph.D within either Machine Learning, Statistics, Economics, Mathematics, Computer Science or other major with a heavy quantitative concentration. We are looking for highly motivated individuals who enjoy solving challenging problems in a fast-paced environment. Program Timeline:   Application Deadline: October 20th, 2017 Decision Notification: October 27th, 2017 Decision Deadline for Participants: December 1st, 2017 Program Run Time: January 8th – 12th, 2018   Required Application Materials: Applicants must submit an updated copy of their resume along with a cover letter stating why they are interested in this program and a potential career in Data Science.   Program Travel & Accommodations : This program is free of charge to all selected participants.  Admitted students are also eligible to receive the following: Paid travel and arrangements to and from Boston (non-local students) Paid housing and arrangements (non-local students) Select daily meals (all participants) Program Overview: Our training allows for insight into the day -o-day work you would encounter as a Data Scientist at Wayfair, as well how to prepare to enter this competitive field. Some areas of focus include: Data mining - uncover deep insight hidden in our vast repository of raw data, and provide tactical guidance on how to act on findings Algorithm design - develop quantitative models, leveraging machine learning and advanced data analysis techniques Algorithm platform engineering - architect and build technical platforms for our algorithmic engines to run at scale Influencing business decisions – learn how to leverage your work and encourage adoption across our business partners, to drive real business value Career and Interview Coaching – discover how to transition from the world of academia and better understand case interviewing as you explore Full Time and Internship opportunities for the future. About our Data Science Team: We have two tracks within Data Science at Wayfair. Both departments play a critical role in the company while operating with a high level of executive visibility. Each division is focused on creating strategic solutions that steer customer behavior, influence key decision making and quantify our impact within the ecommerce space. These two divisions are: Data Science – Analytics: Wayfair’s Analytics department utilizes quantitative and technical skills along with business understanding to devise solutions surrounding Data Science Personalization, Marketing, and Operations. You’ll work within Wayfair’s big data technology infrastructure in order to dive deep into our data sets and develop innovative new capabilities. From building out sophisticated platforms designed to personalize customers’ onsite experiences to developing frameworks and algorithms that guide Wayfair’s $4000 M+ annual marketing investment, the work this Data Science team touches critical areas of our business. Data Science – Pricing and Profitability (Algorithms): Algorithms is a group of data scientists within Wayfair’s Pricing & Profitability department. We design centralized systems to operate key business levers in e-commerce. These include global strategic management of dynamic pricing and sort recommendation algorithms, which are responsible for controlling the levels of consideration and exposure over millions of products worldwide. Day-to-day, we collaborate closely with business stakeholders to formulate these problems and mine terabytes of data to unearth deep insights that anchor the principles behind our solutions. Our diverse and fun teams enjoy an environment of strong ownership and quick feedback from building, experimenting and iterating on high-impact work.   About Wayfair: Wayfair Inc. offers an extensive selection of home furnishings and décor across all styles and price points. The Wayfair family of sites includes:   Wayfair , an online destination for all things home Joss & Main , where beautiful furniture and finds meet irresistible savings   AllModern , unbelievable prices on everything modern   DwellStudio , unexpected modern design for everyday life   Birch Lane , a collection of classic furnishings and timeless home décor Wayfair generated $3.6 billion in net revenue for the twelve months ended March 31, 2017. Headquartered in Boston, Massachusetts with operations throughout North America and Europe, the company employs more than 5,700 people. Wayfair does not accept unsolicited candidate referrals or resumes / CVs from third-party vendors, including recruitment agencies. Wayfair will not be responsible or liable for any fees or costs associated with such unsolicited submissions.  
Wayfair Boston, Massachusetts
Sep 04, 2017
Full time
Our team works with over 7000 suppliers to provide a world-class fulfillment experience for our customers. We are looking for an innovative, experienced leader to transform our communication with suppliers and enable our next multiples of growth. This leader will be responsible for setting the vision and leading the development and execution of supplier integration across all Wayfair brands. This is a role for someone who is able to think big & create a vision, but has exceptional tactical skills to drive day-to-day implementation. Streamlined and automated data integration with our suppliers is crucial to our success. Our network of suppliers is vast and spans the full spectrum of technological sophistication. We rely on the fast, automated exchange of information such as inventory levels, orders, tracking information as the foundation of our business. As we grow, we need to be ahead of the curve in identifying opportunities, designing solutions, and implementing change with our suppliers and internally. As Director, you will lead a team of 25+ people to create and execute a vision that will enable Wayfair and our suppliers to scale together. You will be a key member of the Wayfair Operations leadership team and lead the charge on new endeavors including creating scalable solutions that take us deeper into the supply chains of our suppliers. Reporting to the VP of Supplier Operations & International Operations, the ideal candidate has senior leadership experience and a proven track record in high-profile, high-pace industries such as e-commerce, technology, industry and/or management consulting. This is an ideal opportunity for an entrepreneurial, focused, and ambitious professional who has a passion for using technology to drive transformational change and is interested in joining a high growth opportunity as a business leader. Responsibilities: Set vision, direction and strategy for Wayfair’s supplier integration. Manage a team of 25+ associates and project managers with an eye toward developing a strong, high performing team. Deliver results on a robust set of KPIs including inventory coverage & accuracy, automated communication on purchase orders, and enabling suppliers to scale with our growth. Drive supply-chain trade-offs and work with internal teams on operations, fulfillment, and logistics to ensure consumer experience is in line with brand promise Across responsibilities: Collaborate with key cross-functional senior stakeholders Lead process improvement discussions across the organization Maintain an extremely high bar and develop a high performance culture Take risks and move quickly Desired Skills and Experience: MBA from top tier school or equivalent experience 5+ years of top-tier management consulting experience with multiple promotions and/or experience leading a successful venture of comparable scale Heavily quantitative – able to dive into large data sets, create insights that drive action Passion for technology Articulate, persuasive communicator with strong negotiating skills Goal oriented, entrepreneurial self-starter who thrives in a startup atmosphere Savvy, quick thinking and comfortable in a dynamic, fast-moving environment Effective manager and team motivator with experience managing 2 or more direct reports Process focused, with a tireless focus on quality output Demonstrated success in a directly relevant role About Wayfair: Wayfair (NYSE: W) offers an extensive selection of home furnishings and décor across all styles and price points. With an unparalleled selection of more than seven million home items from 7,000 suppliers, Wayfair helps people find the perfect product at the right price. Our unparalleled selection and superior customer service coupled with the convenience of online shopping, makes it easier than ever before to find exactly what you want for your home. The Wayfair family of brands includes: com, an online destination for all things home Joss & Main, where beautiful style meets irresistible savings AllModern, a go-to online source for modern design DwellStudio, a design house for fashion-forward modern furnishings Birch Lane, a collection of classic furnishings and timeless home décor Wayfair is headquartered in Boston, Massachusetts, and employs nearly 3,000 people across its eight global locations of Boston, New York, Ogden & Orem, Utah, Hebron, Kentucky, Galway, Ireland, London and Berlin. The company has previously been named one of America’s Most Promising Companies by Forbes Magazine and selected by the Boston Business Journal and Glassdoor.com as a Top Company to Work For and Top Company for Well Balanced Life.
Wayfair Boston, Massachusetts
Sep 04, 2017
Full time
The Merchandising Systems team provides the product management expertise to help build and maintain the tools used by the Catalog Health and Catalog Transformation teams, suppliers and our offshore partners to grow and support the vast array of products on our web sites. Whether it’s a cat tree, cow painting or quesadilla maker, it’s our software tools that helped get a complete and accurate product listing up on the web site. We’re looking to add a coordinator to our team to help keep the Merchandising machine humming. If you’re interested in pursuing a career in software product management, this is a great opportunity to build the knowledge, skills and subject matter expertise that you will need. We’re looking for a smart, motivated person who enjoys the fast-paced environment of a company with a startup feel. No two days are the same and the wide variety of tools and business processes you’ll be exposed to will stretch and challenge you. The learning opportunities here are nearly limitless, and you’ll develop deep expertise in both Wayfair’s business processes and software systems. What the Merchandising Systems team does: Partners with our stakeholders to reengineer processes, improve upon the applications we’ve already built and create new software tools from scratch to support the rapid growth of Wayfair’s business. Drives the product catalog roadmap for the supplier extranet to make it easier for our suppliers to do business with Wayfair and differentiate their experience with us versus the competition. Works with business side teams from Merchandising, Category Management and other departments to help them meet their objectives as it relates to the product catalog. Provides software support to users in Boston, Berlin and at our offshore providers to help keep all of our teams operating at full speed. In this role you will: Manage and triage incoming bug reports and requests for assistance from internal and offshore users for the entire range of merchandising software tools. Seek to replicate and troubleshoot issues reported by stakeholders, serving as the first line of support and developing customer-facing skills. Build and maintain relationships with key team leaders and managers within our stakeholder community. Regularly report on and analyze on trends in the issues reported and develop recommendations to mitigate the root causes of the issues. An ideal candidate is: A self-starter who doesn’t necessarily wait for things to be assigned and can make opportunities for themselves. An efficient multi-tasker who is able to field several requests without missing a beat and has good prioritization skills. An effective communicator who can translate technical explanations to non-technical people, succinctly explain issues, and follow up with business owners appropriately. A voracious learner willing to dive in to Wayfair’s merchandising software tools, go deep in to the details of business processes, hone their SQL skills, and relentlessly pursue resolution of the requests sent to him or her. A tireless troubleshooter willing to charge head on in to unfamiliar territory to help out a stakeholder, leveraging related experience to make sense of seeming chaos. A go-to person who can tackle or help field any request that comes your way.
Wayfair Boston, Massachusetts
Sep 04, 2017
Full time
We are looking for a talented, smart, driven and entrepreneurial Category Associate to help us profitably grow Perigold, a new high end, direct to consumer retail brand that will feature premium goods in the design space targeting the high end consumer. In this role, you will work with external partners and internal cross-functional teams to advance your category’s business agenda. You will have true ownership over a large group of suppliers across categories that have a material impact to the business. You will negotiate favorable business terms on costs of goods sold (drop-ship and stocking), seek alternative product sourcing strategies to drive better product economics, develop and manage supplier relationships, drive results and own the business/financial analytics for your suppliers. You’ll plan promotions and marketing programs with your suppliers. You will be a self-starter with passion for your category, and a creative problem solver. You’ll know your competitors up and down, and focus on how we can take market share from them. You’ll get great general management experience in e-commerce, negotiations, marketing, merchandising, data analytics, financial analysis, supply chain, inventory planning and beyond. You’ll develop world class dinner survival skills in hot spots like Las Vegas, Chicago, and Orlando. Category Management alumni maintain leadership roles across the Category Management, International (UK, Germany, Australia), Brand, Business Development, AllModern, Inventory Planning, Storefront, Joss & Main, Catalogue Improvement and Media Sales teams. Responsibilities Include: Drive strategic supplier relationship management Execute high volume of negotiations with existing suppliers including everyday pricing, warehouse stock programs, annual incentive programs, advertising programs and promotions Conduct regular meetings and calls with suppliers to review the business and advance Wayfair business goals Secure promotions: support Wayfair marketing campaign strategy by sourcing relevant promotions Travel to trade shows with Category Manager and Director of Category Management (4-6 trips per year) Analyze data to strategize profit growth opportunities for the category and suppliers Advance catalogue expansion, including identifying selection gaps, prioritizing new line queue and building direct relationships with key suppliers to bring on board Analyze competitors’ marketing, selection and pricing and make strategic changes and product scouting as needed Identity merchandising opportunities for your category and collaborate with central merchandising to strategize and prioritize needed Collaborate across departments to drive category goals (Inventory Planning, Advertising, Site Merchandising, Supplier Operations, PR, Customer Service, Business Intelligence) Skills/Requirements: 0-3 years in e-commerce, retail merchandising or business setting with related experience A strong desire to win and drive independent collaboration with relative cross-functional teams/individuals Hungry to produce and execute against an array of initiatives Interest in developing negotiation skills Excellent communication skills, both written and verbal Strong analytical and quantitative skills Creative and innovative problem-solving skills - dissect and determine root causes of problems and implement solutions Ability to “hit the ground running” – a self-starter Professional, bright, and customer-focused Sense of humor/great attitude About Wayfair Wayfair Inc. offers an extensive selection of home furnishings and décor across all styles and price points. The Wayfair family of brands includes: Wayfair, an online destination for all things home Joss & Main, where beautiful furniture and finds meet irresistible savings AllModern, a go-to online source making modern design more accessible DwellStudio, a design house with a decidedly modern vibe Birch Lane, a collection of classic furnishings and timeless home décor Wayfair generated $3.14 billion in net revenue for the twelve months ended September 30, 2016. Headquartered in Boston, Massachusetts with operations throughout North America and Europe, the company employs more than 5,600 people.
Wayfair Boston, Massachusetts
Sep 04, 2017
Full time
Wayfair’s Lifestyle Brands team is seeking an Associate Copywriter to create compelling, consumer-facing copy for our home decor e-commerce websites (Joss & Main, AllModern, Birch Lane, Dwell Studios and Perigold). The candidate who fills the role will be responsible for generating on-brand headlines, marketing emails, promotional campaigns, seasonal concepts, and more – all designed to delight and inspire our customers. If you’re the right match, you are… Customer-focused : Your copy will need to resonate with and excite our base of home décor enthusiasts. Our customers have passions, needs, and pain points – and you’ll need to consider these with every project. Never out of ideas : We work in an exciting industry where no brand – including ours – has found the perfect formula. It’s your job to drive progress with fresh ideas and find new ways to articulate our core concepts and messaging. Thoughtful: Your writing mechanics are down pat, but you also care about What you write, Where it’s published, When it’s seen, and Who reads it. The “Why” behind your words is about persuading, not adding noise. A brand champion : You feel strongly that every touchpoint matters. From the biggest campaigns to the smallest microcopy, you hold your work to a high standard and have a personal stake in the overall brand experience. A master analyzer & replicator of voice : Each Lifestyle Brand serves a different set of consumers and has a distinct personality that shines through in any corresponding copy. We need someone who can distinguish the difference between our brand voices and mimic them on command. Not to mention, you’re: Comfortable writing short-form Known for your meticulous attention to detail An expert collaborator Good-humored and hard-working Ready to follow an established brand voice and style guide *** Only candidates who provide a portfolio and cover letter will be considered for this position . Samples can be in several formats: A link to an online portfolio is ideal (please include the URL), but we will also accept blog entries, clips, or other concise written samples cut and pasted into the 'cover letter' box. Work related to advertising, e-commerce, or lifestyle is preferred. About Wayfair Wayfair Inc. offers an extensive selection of home furnishings and décor across all styles and price points. The Wayfair family of brands includes: Wayfair, an online destination for all things home Joss & Main, where beautiful furniture and finds meet irresistible savings AllModern, a go-to online source making modern design more accessible DwellStudio, a design house with a decidedly modern vibe Birch Lane, a collection of classic furnishings and timeless home décor Wayfair generated $3.14 billion in net revenue for the twelve months ended September 30, 2016. Headquartered in Boston, Massachusetts with operations throughout North America and Europe, the company employs more than 5,600 people.