Apertus Partners

Apertus Partners is a Woman Owned Small Business, Professional Services firm headquartered in Northern VA and serving the continental US. With over two decades of industry staffing experience, we hit the ground running with our direct approach to finding success. From general concept through implementation and operational support, Apertus Partners traditional staffing services include Contract, Contract to Hire and Permanent placement to both Government and Commercial clients. At Apertus Partners, we take care of our consultants and clients. You are our business. Our goal is to develop strong relationships with our clients to understand and meet the needs of their unique environments. Our existence relies upon our qualification process which allows us to understand what our consultants' career aspirations and goals are in order to match them to the appropriate position. Our goal is to place our consultants in the right position in the shortest time, consistently, with quality.

Apertus Partners Richmond, VA, Richmond, Virginia, United States
Jan 18, 2019
Full time
Apertus Partners is currently seeking a Business Analyst. Expectations for ideal candidate : Considerable knowledge of business and systems analysis activities, including business analysis planning, elicitation, requirements analysis and design and requirements life cycle management. Significant experience dealing with IT and business system users: working as a liaison between the IT and business stakeholders to gather, analyze, validate and manage requirements and other related communication; recommend process improvements and plan for execution and implementation of new processes. Experience with Agile teams highly desired, to include working with product and business owners on the product vision, managing the backlog and release planning preparation. Working as part of a cross-functional team of BSAs and developers and QA analysts to create manageable user stories based on requirements; participating (and leading/coordinating) spring planning, review and retrospectives with the team; performing product demos and providing training as needed; participate in the planning and execution of UAT; ability to successfully interact in a team environment and effectively communicate both orally and in writing. Experience with COTS implementations is preferred. JIRA experience is a plus.
Apertus Partners Tacoma, WA, Tacoma, Washington, United States
Jan 18, 2019
Contractor
Apertus Partners is seeking a Field Engineer in our Tacoma Washington location.   Day to Day Work: Please add any additional information that could help us provide the best resumes for your review.   Break/fix, IMACD, on HP desktops and laptops. Complete projects and provide technical support Required Skills: Please add any additional information that could help us provide the best resumes for your review.   HP Desktop PC, Experienced HP Laptop PC, Experienced Local Area Networks, Experienced Windows 7, Experienced Familiarity with printer/network/server troubleshooting. Reason for this is they may be called upon to provide smart hands/feet support for network/server issues, and may be asked to assist in troubleshooting printer related issues.
Apertus Partners Tarrytown, NY, Tarrytown, New York, United States
Jan 18, 2019
Contractor
Apertus Partners is seeking a Field Engineer in our Tarrytown location. Day to Day Work: · Provide troubleshooting, problem solving and on-site technical support for all levels of users · Provide technical support for all hardware/software computer deployments and related issues · Analyze, test, implement and support the roll-outs of new client equipment such as PCs, laptops, and tablets · Analyze, troubleshoot, and support all aspects of the client infrastructure, including PC hardware, software installs, and networking · Provide client level support for all IT deployments and projects Required Skills: · Windows 7 · Lenovo hardware · Apple products experience a plus
Apertus Partners Menomonie, WI, Menomonie, Wisconsin, United States
Jan 18, 2019
Contractor
Apertus Partners is seeking a Field Engineer in our Menomonie, WI location.   Day to Day Work: Primarily Dell and Microsoft Surface equipment in both office and production floor environment. Required Skills:   Desktop/laptop; hardware/software; break fix and deskside support; printers and scanners; previous experience with Service Now ticketing system. Immediate need. Excellent client facing, customer relationship and communication skills. Small amount of travel could occasionally be required, to Minneapolis area only.
Apertus Partners Madison, NJ, Madison, New Jersey, United States
Jan 18, 2019
Contractor
Apertus Partners is seeking a Feasibility Analytics Specialist for our Madison, New Jersey location. Description: The Feasibility Analytics Specialist collaborates with FACT Managers/Directors to develop recruitment strategies and implement site start-up activities including site identification and vendor management for CDA and Site Feasibility Questionnaire (SFQ) collection. They will support patient recruitment vendor selection and maintain patient recruitment vendor information and metrics data. The employee must conduct their work activities in compliance with all relevant laws, regulations, and regulatory guidelines as well as all policies and procedures. Collaborates with FACT Managers/Directors to develop recruitment strategies and implement site start-up activities including site identification proposals and vendor management, CDA and Site Feasibility Questionnaire (SFQ) collection, Master Site List compilation and de-duplication, recruitment and retention proposals and vendor selection recruitment study metrics Facilitates cross-functional team discussions around these activities and collaborates with FACT Managers/Directors, Clinical Trial Team (CTT) and external vendors.- Manages site identification process implementation, quality control, status and improvements, and maintains and tracks vendor contract status and spend - Maintains site identification related data via FACT Portal: Master Site List and Site Disposition Reports, proposals and metrics - Identifies, engages and works with recruitment and site optimization vendors - Analyzes recruitment vendor proposals and prepares comparison materials, leads vendor assessment and selection meetings and collects Scorecard results. Meets with CTT, Procurement, FACT and other functional groups if required to discuss and finalize vendor selection. - Schedules and leads recruitment vendor Kick-Off Meeting and final vendor assessment metrics meetings - Gathers recruitment metrics data, tracks and reports data of recruitment strategies/vendors and manages the inventory of recruitment tools and recruitment vendors - Schedules TCs for new vendor capability presentations with FACT team - Assists in preparing Recruitment surveys - Interacts with investigator networks and patient advocacy groups to improve therapeutic area knowledge, and to collaborate on patient awareness - Remains current with industry innovations and advances, especially pertaining to investigator/site matters to ensure awareness of relevant advances and technology in the areas of patient recruitment and retention. Minimum Requirements Education: - BS or BA degree in a quantitative field or equivalent work experience.Experience: - Minimum 3 years related work experience in a pharmaceutical, device company, or an advertising agency - Experience working with TV, radio, newspaper, direct mail, e-mail, social media, public relations agencies, and third party service providers (i.e., recruitment agencies, Call Centers), investigative sites Clinical research experience in a pharmaceutical company/CRO is a plus.Knowledge, Skills, and Abilities - Extremely detail-oriented and must be able to work independently and as part of a team. - Understands the clinical trial management process. - Excellent customer service, communication, planning & organizational skills - Strong computer skills (MS Word, Excel, PowerPoint) with an ability to understand and access and leverage technology alternatives - Demonstrated ability to handle multiple competing priorities effectively ability to work in a fast paced and team-oriented environment Can effectively communicate with external parties.
Apertus Partners Madison, NJ, Madison, New Jersey, United States
Jan 18, 2019
Contractor
Apertus Partners is seeking an Administrative Assistant in Madison New Jersey. Job Description: Under general supervision, provides administrative duties to the Infectious Disease Marketing Team, reporting directly to the Executive Director. Main Areas of Responsibilities:   - Carries out responsibilities in accordance with the organization's policies, procedures, and state, federal and local laws. - Functions independently, works on a wide variety of projects, interacts effectively with all levels-both inside and outside the Company, sets priorities with general direction, manages confidential/sensitive materials, makes decisions of moderate importance in the absence of team members. - Manages team calendars, independently schedules appointments, and generates department calendar to relevant individuals. - Arranges travel plans and itineraries, compiles documents for travel related meetings; assists with preparation of expense reports in accordance with company requirements and procedures. - Ensures compliance with all Company policies and procedures, including safety rules and regulations. - Responding to sensitive and confidential inquiries from management, employees and regulatory agencies. - Communicating clearly and concisely, both orally and in writing.   Requirements / Qualifications Education and Experience:   The following listed requirements need to be met at a minimum level to be considered for the job: - High school diploma, and one (1) to two (2) years administrative support experience, preferably in pharmaceutical industry environment; or an equivalent combination of education and experience. - Associate's Degree or college coursework preferred.
Apertus Partners Madison, NJ, Madison, New Jersey, United States
Jan 18, 2019
Contractor
Apertus Partners is seeking an Administrative Assistant in Madison, NJ. Description: Under general supervision, provides administrative duties to the Women's Health Marketing Team, reporting directly to the Executive Director. Main Areas of Responsibilities: - Carries out responsibilities in accordance with the organization's policies, procedures, and state, federal and local laws. - Functions independently, works on a wide variety of projects, interacts effectively with all levels-both inside and outside the Company, sets priorities with general direction, manages confidential/sensitive materials, makes decisions of moderate importance in the absence of team members. - Manages team calendars, independently schedules appointments, and generates department calendar to relevant individuals. - Arranges travel plans and itineraries, compiles documents for travel related meetings; assists with preparation of expense reports in accordance with company requirements and procedures. - Ensures compliance with all Company policies and procedures, including safety rules and regulations. - Responding to sensitive and confidential inquiries from management, employees and regulatory agencies. - Communicating clearly and concisely, both orally and in writing.   Requirements / Qualifications Education and Experience: The following listed requirements need to be met at a minimum level to be considered for the job: - High school diploma, and one (1) to two (2) years administrative support experience, preferably in pharmaceutical industry environment; or an equivalent combination of education and experience. - Associate's Degree or college coursework preferred.
Apertus Partners Madison, NJ, Madison, New Jersey, United States
Jan 17, 2019
Contractor
Apertus Partners is seeking a candidate for an HR Coordinator role in Madison, NJ. Summary: The Talent Acquisition Contractor (TAC) will be an integral member of the Human Resources Talent Management COE and will assist with the evolution of a world class recruiting function and its enabling processes. The TAC will proactively manage the talent acquisition full life cycle recruiting process to include: job posting, candidate care, interview scheduling, generation & extension of offers and on-boarding/pre-employment clearance. (This will include the use of integrated ATS tools). This individual will be client and candidate facing and as such must present an organized, proactive and professional approach to supporting the recruiting and hiring processes. The TAC will work collaboratively with the TA recruiter, Hiring Manager and HR business partners to follow-up and follow through on relevant staffing service level agreements. Stays informed of changes in recruiting plans and can create amended action plans based on those changes. Key responsibilities to include but not limited to the following: -Respond to needs in a timely manner, providing information, support and guidance to TA, Hiring Manager and HR Business Partners as needed. -Work alongside other TA team members resolving issues, supporting various HR projects and key initiatives. -Manage and schedule internal and external interviews, answer phone calls and maintain general organization. -Work within ATS (Taleo) generating reports and running queries as required. -Provide real-time support to HR Talent Acquisition team recruitment. -Additional TA projects as needed (Talent pipelines, LinkedIn Sourcing, etc). Education: BA/BS degree or equivalent required. Minimum of 2 years HR and/or Talent Acquisition experience required.
Apertus Partners Corona, CA, Corona, California, United States
Jan 17, 2019
Contractor
Apertus Partners is seeking an Associate Director for Clinical Development. This is a field-based position. We are flexible with the location of the candidate. Position Summary The Associate Director, Clinical Development may have global or regional responsibilities and fulfill the following roles: - Core Team Lead (CTL) - Clinical Program Lead (CPL) - Clinical Science Lead (CSL) - Clinical Scientist (CS) The Associate Director, Clinical Development should expect to be asked to participate in internal process improvement activities within R&D and Clinical Development, as well as mentor and provide guidance to junior team members. The employee must conduct their work activities in compliance with all relevant laws, regulations, and regulatory guidelines as well as all company policies and procedures. Note: While this job description is intended to be an accurate reflection of the job requirements, management reserves the right to modify, add or remove duties from a particular job and to assign other duties as necessary and at any time. Key Duties / Responsibilities Role Core Team Lead (CTL) Oversight: The CTL is responsible and accountable for the leadership and results of a project's cross functional Core Team. The CTL leads the team throughout the development process as outlined in the Growth Product Flow model, including Life?cycle management. The CTL fosters an atmosphere of collaboration, mutual respect, transparent communication, and data driven analyses according to the highest scientific standards and a focus on efficient and timely solutions. He/she leads the development of the Global Development Strategy, in collaboration with the Core Team and other applicable functional and regional input. Once completed, the CTL leads the execution of the agreed Global Development Strategy and is responsible for: - Ensuring alignment between the Governance Board, Core Team and Sub?teams - Developing the project milestones with the Core team and seeking endorsement from the Governance Board on the Global Development Strategy, Stage Gates and other decisions requiring Governance Board endorsement - Guiding the project through the defined Stage Gates - Analyzing, managing project risks and proposing solutions for risk mitigation - Resolving project/functional conflicts - Managing, together with the Project Manager, the project budget and timelines - With the Project Manager and core project team members from Commercial, managing the valuation of the project - Communicating any potential risks to the Governance Board co?chairs and any relevant line functions in a timely manner - If applicable, managing external partnerships and ensuring alignment and preparation for Joint Development Committee (JDC) meetings. The CTL may present the project, including clinical development aspects and results, at internal or external meetings (e.g., with Regulatory Authorities, with external experts). Role: Clinical Program Lead (CPL) Oversight: The CPL is responsible and accountable for the development, implementation and delivery of the global clinical development strategy for a given project within time, budget and with high quality. He/she leads the development of the Clinical Development Plan in collaboration with the Clinical Science Lead and members of the Clinical Sub?Team, ensuring alignment with the agreed Global Development Strategy. Once completed, the CPL leads the execution of the agreed Clinical Development Plan and is responsible for: - Ensuring alignment between the Core Team, Clinical Sub?team and Clinical Trial Team(s) - Developing the proposed clinical milestones with the Clinical Sub?team - Working towards the achievement of defined project stage gates and milestones - Overseeing all clinical development activities in collaboration with the Clinical Sub?Team and Clinical Trial Team(s) - Managing the project?related clinical development budget with the Clinical Sub?Team and Project Manager - Ensuring that decisions made by the Clinical Sub?team have functional backing - Communicating project progress to their line function managers - Communicating to the Core Team leader, Core Team and relevant functions any potential issues or risks (e.g., changes or significant risks to the Clinical Development Plan, new safety concerns) upon identification in a timely manner - Providing Clinical Development oversight on clinical development aspects for ongoing clinical trials In this role, the CPL may be the Clinical Sub?Team Chair, and as such a Core Team member. As the Clinical Sub?Team Chair, the CPL will represent the Clinical Sub?Team at the Core Team and ensures timely escalation to the Core Team (with appropriate functional representation) and the communication of information between the Core Team, Clinical Sub?team, Clinical Trial Team(s), and other functional sub teams, as needed. Role: Clinical Science Lead (CSL) Oversight: The CSL is responsible and accountable for the scientific validity and integrity of the Clinical Development Plan and all clinical content, including, but not limited to: protocols, IBs/IDFUs, clinical data reviews, CSRs, regulatory submissions and publications associated with the clinical trials. In collaboration with the CPL and Clinical Sub?team members, the CSL participates in the development of the Clinical Development Plan by contributing the scientific/clinical expertise for the strategy. Once completed, the CSL is responsible for and leads the scientific/clinical aspects of the execution of the defined Clinical Development Plan and is responsible for: - Acting as a key contact for the Core Team, Clinical Sub?team and Clinical Trial Team(s) regarding the scientific/clinical development aspects of a project - Providing scientific/clinical oversight for the clinical trial in collaboration with the Clinical Sub?team members - Ensuring the review of clinical data, including protocol deviations - Interpreting and communicating, with the CPL, clinical trial results - Collaborating with the CPL, the Clinical Sub?team and functional representatives in the development of clinical trial, regulatory and other scientific documents (e.g., Regulatory documents, presentations at congresses and publications). The CSL may present the clinical development aspects of a project and clinical trial results at internal or external meetings (e.g., with Regulatory Authorities, with external experts). Role: Clinical Scientist (CS) Oversight: The CS is responsible and accountable for the scientific/clinical implementation of the Clinical Development Plan at the Clinical Trial Team level. The CS supports the CPL and CSL in the development of the Clinical Development Plan and associated clinical trial content (e.g., protocols, IBs/IDFUs, CRFs, CSRs, regulatory submissions and publications) by contributing to scientific/clinical information aligned with the strategy. The CS is the key Clinical Development contact for the Clinical Trial Team and is responsible for: - Representing Clinical Development as a core team member on the Clinical Trial Team - Providing a clinical review of study?specific documentation and training materials - Performing clinical data reviews - Assessing reported protocol deviations - Ensuring resolution of identified issues during clinical data and protocol deviation reviews cross functionally and with Investigational sites in collaboration with the Clinical Trial Team. The CS may present the clinical development aspects of a project and clinical trial results at internal or external meetings (e.g., with Regulatory Authorities, meetings with external experts). Minimum Requirements - Relevant science degree (e.g., MD, PharmD, PhD); Scientific knowledge and experience in the relevant Therapeutic Area preferred - Minimum 7 years of overall work experience or equivalent combination of experience and education - Minimum 5 years of clinical/research experience in the pharmaceutical/device industry preferred - Ability to travel up to at least 30% of time, including international travel Essential Skills & Abilities The below listed skill sets are core competencies for all Clinical Development positions and the expectations for each are proportional to both the level of position and project roles that have been assigned Teamwork - Understands & leverages cross?functional roles & responsibilities to effectively & efficiently accomplish team goals - Takes initiative to contribute clinically relevant scientific ideas and knowledge to team globally - Participates in team activities - Actively listens - Understands and leverages cross?functional roles and responsibilities - Ability to adapt to change in project and team strategy Influential Communication - Uses facts and data to validate own position - Influences through reason - Actively seeks to understand other perspectives - Articulates business impact - Matches communication to audience - Ability to build consensus - Communicates effectively with internal/external stakeholders - Encourages ideas from others - Ability to explain complex issues - Actively influences others without a direct reporting relationship Strategic Thinking - Ability to make connections between organization, team, product, ideas, etc. - Ability to understand implications of strategic decisions - Seeks more knowledge of industry, competitors - Welcomes change - Encourages innovation and efficiency Execution and Accountability - Identifies and resolves complex problems in a solution oriented manner - Delegates to team and keeps them focused, as applicable - Identifies and implements best practices - Identifies and drives priorities - Takes charge of removing obstacles to project as appropriate with the team - Ability to work on and communicate solutions
Apertus Partners Washington D.C., Arlington, Virginia, United States
Jan 17, 2019
Contract to Hire
Apertus Partners is seeking a Navy Office of Change Management Data Expert in Arlington, VA. Location: Pentagon Clearance Level: Active Secret or Top Secret Minimum Years of Experience: 3 Minimum Education: Bachelor's degree in Statistics, Mathematics, Operations Research, Computer Science, Information Systems, Engineering, Economics, or similar quantitative discipline. Graduate degree preferred. Knowledge Preferred: Demonstrates significant experience working with analytical models or techniques and the ability to apply such methods to an applicable challenge within the public sector. This background should include: Statistical analysis and techniques; Advanced proficiency in at least one programming language, such as R, Python , or SAS; Visualization techniques and tools such as Tableau, Power BI, or R Shiny ; Advanced analytics techniques such as predictive modeling, simulation, artificial intelligence, and machine learning; Business and operations analysis using quantitative techniques; Human capital analytics, financial management, or advanced data visualizations. Knowledge of defense, national security, financial, healthcare, international development, or state and local government environment. Skills Preferred: Demonstrates thorough skills and/or proven success in a role participating in projects including the following: Analyzing large and complex data sets, including a thorough aptitude for conducting quantitative and qualitative analyses; Selecting and applying the appropriate analytical techniques in order to increase organizational efficiency; Contributing as a team member: understanding personal and team roles, contributing to a positive working environment by building solid relationships with team members; Identifying and addressing client needs, building relationships with clients, demonstrating flexibility in prioritizing and completing tasks, communicating potential conflicts to a supervisor; Communicating effectively to various audiences (including various levels of management and external clients) in a professional environment; Coaching and collaborating with associates who assist with this work, including providing feedback and guidance on work performance. Having programming experience (in R or Python preferred) and a quantitative background are minimum requirements.
Apertus Partners Richmond, VA, Richmond, Virginia, United States
Jan 17, 2019
Contractor
Apertus Partners is seeking to fill a Technical Support role. The role will assist IT Management with integration, management, and support of the Information Technology program for the . Candidate will independently provide IT administration and technical support for agency specific software and hardware systems. This position requires the following skills: - Knowledge on setup, configuration, and maintenance of PC desktops, laptops, and related peripheral devices (printers, scanners, etc.). - Knowledge of supporting Windows Operating System, Microsoft Office suite, Internet Explorer, McAfee and Norton Anti-Virus Software, Adobe Acrobat Reader/Writer, and other commercial business software products. - Knowledge with setup, configuration, and troubleshooting of Android, Apple, and Blackberry devices. - Working knowledge of supporting and troubleshooting Ethernet based LAN/WAN environments, including network protocols and concepts (TCP/IP, DNS, DHCP, etc.) - Working knowledge and experience with software application installation, administration, and training. - Possesses professional and courteous attitude with customers, team members, and support vendors; and has the ability to communicate clearly and effectively with each. - Possesses excellent customer service skills and is teamwork oriented. - Possesses excellent problem solving skills and has the ability to utilize available resources to assess/resolve problems in a timely manner. - Possesses good organization and time management skills. - Possesses the ability to create documentation on technical issues and solutions that are easy to understand. - Ability to lift up to 50 lbs. frequently and able to perform repetitive motion to include standing, sitting, reaching, lifting, walking, bending, and climbing. Please note: The position is located downtown Richmond and parking is not included.
Apertus Partners Charlotte NC, Charlotte, North Carolina, United States
Jan 17, 2019
Contract to Hire
Apertus Partners is seeking a Quality Assurance Engineer in Charlotte, NC. Responsibilities - Develop performance test strategy/planning, test case development and coding - Load and performance testing developing, execution, and reporting. - Coordination of testing activities across multiple teams both internal and external. - Provide automated reporting of tests and test results - Act as subject matter expert on LoadRunner and Performance Center 12.5 - Ensure full system and interface testing coverage prior to system delivery and implementation - Quantitative tracking of project quality and completeness - Production, preparation and execution of unit test plans Qualifications - HPE LoadRunner 11+ - Performance Center 11+ - SQL Programming - Skilled in performing load/performance assessments and providing recommendations to correct performance/load bottlenecks. - Programming experience using one or more performance testing tools such as HP LoadRunner - Performance/load testing expertise - Ability to interpret, diagnose, and recommend technical performance issues and translate them into possible solutions - Ability to analyze APM data from test results using tools such as Dynatrace, AppD, NewRelic, Zabbix, AWS Cloudwatch and SCOM - JMeter - Blazemeter - Project and Work Item Management skills and experience with tools such as Jira, Asana, TFS, or RTC
Apertus Partners Chester, VA, Chester, Virginia, United States
Jan 17, 2019
Contractor
Apertus Partners is seeking a VITA IT Procurement Analyst candidate in Chester, VA. 1. C&G Document Coordinator for Legislative, SRS, and other ongoing updates (research for affected documents, edit drafting, approval process, finalization, upload to appropriate access, publication and storage locations, version control storage) - CI template updates - SharePoint template updates - Policy updates and other tools and forms - ITRM updates 2. C&G CMS SME Backup - Document Authoring tasks for new and updated templates in Staging through testing and then into Production 3. C&G SRS SME Backup - BUY IT Manual updates, editing and website version control - Host weekly C&G status meetings - Primary presenter for related communications to SCM Managers - Coordinate completion of C&G assigned tasks 4. C&G Special Project Owner/Backup as assigned by C&G Manager - Develop and present SOPs for various process improvements - Research for special subjects and management needs - Mass contract modifications and CI support - Website analysis and improvement - Other administrative supportive tasks 5. Current Lead on project to prepare, draft, and coordinate approval process, prepares finals, store, update, upload (126) Supply Chain Management sourcing and governance documents, Procurement Manual, and webpages. - For Legislative updates - For VITA changes, language changes, re: transition to new infrastructure services suppliers - Continuous checking and Incorporation of hyperlinks including: - Code of VA hyperlinks, executive orders - eVA hyperlinks - Hyperlinks to various other Sourcing relating documents - For other internally recommended or VITA mandated changes (ongoing) Working knowledge of information technology, IT sourcing, contracting, procurement, legislation and regulations. Excellent oral and written communication skills and excellent analytical skills are needed as well as critical attention to detail. Must exhibit knowledge of contracts and defining measureable business outcomes and service levels is required. Applicant for this position must possess the ability to independently prepare, study, evaluate, and modify contracts for the Agency. Undergraduate degree is required.
Apertus Partners Norfolk, VA, Norfolk, Virginia, United States
Jan 17, 2019
Full time
Supervisory Responsibilities : Manages associates in the Front-of-House and Back-of-House. These positions include cashiers, utility, prep, storeroom clerk, cooks, and supervisors. Is responsible for the overall direction, coordination, and evaluation of these functions. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Supervises Through Subordinates: Cashiers, utility, prep, storeroom clerk, cooks and supervisors. Summary : Responsible for ensuring that daily operations meet required operating standards and financial goals. Identifies client/guest needs and interacts in a positive, proactive manner. Works on a consistent basis with front and back of house personnel to ensure customer satisfaction and encourage repeat business. Responsible for ensuring that customer complaints are appropriately handled and rectified. Oversees the sanitation and maintenance of equipment. Participates in weekly inventory upon request of his/her supervisor. Responsible for operating the site within the prescribed budget. Responsible for ensuring daily and weekly labor hours are in compliance with budget. Essential Duties And Responsibilities include the following. Other duties may be assigned. Interacts with Retail Director, Foodservice Director, supervisors and others. Develops and implements operational standards for the location; either Thompson or National brands. Positive, proactive interaction with guests and clients. Acts as liaison between Thompson Hospitality and clients and guests. Monitors daily operations for the dining venue. Responsible for the coaching, counseling and progressive discipline of associates in the department. Conducts timely and appropriate performance appraisals and salary reviews for deparment associates. Ensures that department employees are trained in and follow standard procedures for food safety and sanitation and maintaining a safe work environment. Recruit and stabilize a strong team. Interact with the Retail Director or Foodservice Director to ensure food and supplies are on site on a timely basis to service guests. Establishes and maintains accurate tracking systems for customer transactions. Ensure proper signage for all food stations including marketing and nutritional information. Greets customers in a friendly and timely manner. Thank customers for their business. Encourage repeat business. Seek out opportunities to grow the existing customer base. Ensure sufficient levels of food are available and prepared for each meal period. Utilize the First In, First Out (FIFO) technique when handling food and inventory. Follow all safety and food handling procedures and regulations. Ensure proper food portions are provided to customers. Studies productivity and schedules to estimate worker hour requirements for completion of job assignment. Establishes or adjusts work procedures and schedules to meet budget. Assigns duties as necessary. Interprets company policies to workers and enforces safety regulations. Initiates or suggests plans to motivate workers to achieve work goals. Assists workers in solving work-related problems. Food Safety/Sanitation Responsible for ensuring proper presentation, portion control, and maintenance of proper serving temperatures - follows HACCP standards. Maintains sanitation and orderliness of all equipment, supplies and utensils within work area. Handles food items appropriately during preparation. Keeps display equipment clean and free of debris during meal service as assigned. Cleans equipment, as assigned and in a timely fashion. Cleans workstation thoroughly before leaving the area for other assignments. Customer Service Represents company in a courteous, efficient, and friendly manner in all customer and employee interactions. Interacts with customers in a manner to ensure customer satisfaction. Greets customers courteously. Serves customers quickly; Does not allow back-ups in serving lines. Serves customer food and beverage orders quickly, in proper portions, in a courteous demeanor. Demonstrates a complete understanding of daily menu items and explains same to customers accurately. Relays relevant comments from customers directly to supervisors. Interacts with customers and resolves customer complaints in a friendly and service oriented manner. Consistently exhibits the ability to keep up with peak restaurant hours and does so calmly, accurately and efficiently. Checks to ensure that all display foods are merchandised attractively per standards/ Serve food neatly and attractively per standard Physical Safety Ensures corporate and OSHA safety standards are followed Follows principles of sanitation and safety in handling food and equipment. Cleans up spills in the servey, dining area, his/her own work area immediately. Corporate Standards Completes shift work, as assigned, in a timely and thorough manner in accordance with department standards. Informs cooks, supervisors, and other staff members in a timely manner when supplies are low. Follows and observes all company policies and procedures. Follows company standards for attendance and punctuality. Maintains professional appearance at all times, clean and well groomed in accordance with company and brand standards. Develops a positive working relationship with fellow workers and customers and avoids conflict. Assists with other functions as needed. Qualifications: To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Background & Drug Clearance: Must be able to pass criminal background and drug screening. Education And/Or Experience : Associate's degree (A. A.) from two-year college; or two to four years related experience and/or training. Quick Service Restaurant experience is preferred. 3 Retail Manager Job Description Mathematical Skills : Ability to work with mathematical concepts such as discounts and interest. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Language Skills: Ability to read, analyze and interpret general food service documents, memos. Ability to read software operations manuals. Reasoning Ability : Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear and taste or smell. The employee frequently is required to stand; walk; sit; use hands to finger, handle, or feel; and reach with hands and arms. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Disclaimer: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently exposed to wet and/or humid conditions and moving mechanical parts. The employee is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, outside weather conditions, extreme cold, extreme heat, risk of electrical shock, and vibration. The noise level in the work environment is usually very loud. All employees are responsible for maintaining a hazard free environment for themselves and our customers. All employees are required to wear personal protective equipment (goggles or eyewear, gloves and aprons) when handling chemicals or other hazardous substance or when assisting in first aid. Employees may be required to use certain mechanical, electric, sharp, heat producing, and other potentially dangerous equipment while performing job responsibilities. Employees will be instructed in the proper use, function and maintenance of all kitchen related equipment. See your supervisor for specific training procedures.
Apertus Partners Remote location, Reston, Virginia, United States
Jan 17, 2019
Contractor
Apertus Partners is seeking a candidate for this remote position. This is a field based role, so the person can work remotely. Summary: Under limited supervision, develops and manages planning and tracking of designated multiple projects to ensure that goals or objectives of the project are accomplished within prescribed time frame and parameters established. Manages, facilitates and maintains all project related historical documentation, project schedules and milestone due dates, resources requirements and identifies task relationships. Reports information to the project team, and Global SciComm Directors as required. This position will be focused on managing the document library for the Medical Science Liaison (MSL) team and other Medical Affairs materials for external use, such as scientific content used at Medical Congress booths. It will involve: Managing and tracking user access and permissions in Veeva Vault, the system for review and approval of all MSL materials and documents. Based on established standards and guidance documents for MSL materials, performing final verification, quality and consistency check, and triage of all approved MSL materials to the end-user systems, including managing Veeva CLM submissions and content archiving processes (Vault). Coordinating and communicating with cross-functional teams involved in the maintenance of MSL systems such as Veeva CRM and Veeva CLM, including IT partners and CMO Operations. Designing and running reports to analyze usage of US, International and Country MSL materials based on CLM and Vault-based data (Vault). Coordinating and leading training for new and existing users of Veeva Vault and the e-Yellow Review process, and managing workflow administration (Vault). Supporting CMO Booth planning and review process by coordinating e-Yellow submission of CMO Booth content and managing quarterly updates to Pipeline Universe program and related MSL field content. Minimum Qualifications: Bachelor's degree with an emphasis in science-related field from an accredited college or university and a minimum of ten (10) years related experience working with multi functional groups or project teams, with at least three (3) years of pharmaceutical industry experience; or an equivalent combination of education and experience. Healthcare degree or Masters degree preferred. Knowledge of Veeva Vault or ZINC, Veeva CRM, and experience in Promotional Review strongly recommended. Physical Requirements and Working Conditions: Requires the ability to stand, walk, communicate via email and telephone, and use office equipment such as a personal computer, copier and fax machines regularly during the course of work; sit for extended periods; and travel via airplane, automobile, train and or other means of transportation to conduct Company business.
Apertus Partners Madison, NJ, Richmond, Virginia, United States
Jan 17, 2019
Contractor
Apertus Partners is seeking a a candidate for a SCC Technical Support position. This position will be responsible for PC deployment, reimaging, break/fix desktop issues, and customer service activities in support of the SCC's upgrade from Windows 7 to Windows 10. Responsibilities Include: - Reimaging and deploying PCs during upgrade from Windows 7 to Windows 10 - Resolving break/fix desktop issues - Maintaining, analyzing, troubleshooting, and repairing computer systems, hardware, and computer peripherals - Documenting, maintaining, upgrading, and replacing desktop hardware and software systems - Supporting and maintaining user account information, including rights, security, and systems groups - Providing hands-on and telephone support of personal computers and laptops - Diagnosing and solving PC software and hardware issues - Installing and configuring software, including operating systems, configuration management tools, application and development tools, testing tools, compilers, and code editors Environment: - Windows 7 and Windows 10 - Microsoft Office 365 - Symantec Altiris Asset Management System
Apertus Partners Richmond, VA, Richmond, Virginia, United States
Jan 16, 2019
Contractor
Apertus Partners is seeking a OAG - Windows Sys Admin. DUTIES: Under direct supervision of the Director of Information Systems, the Systems Administrator will be responsible for all aspects of the OAG server infrastructure, administering and maintaining the Cisco VOIP system, shared responsibility of the OAG network environment and providing Tier 3 end user support. Other duties of the position include (but are not limited to) the following: - Manages all system servers and other system components including installation, configuration, maintenance, security and troubleshooting - Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities - Create, change and delete user accounts in Microsoft Active Directory, Microsoft Exchange and Cisco phone system - Perform daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media, recovery tapes or disks are created, and media is recycled and sent off site as necessary - Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups - Assist with Tier 3 support requests as appropriate - Administer Active Directory 2012 environment, multiple Windows-based servers, clustering servers, Exchange 2010 - Continue personal development and education to remain informed of current industry development and technologies - Proactively identify and troubleshoot issues - Follow department procedures and protocols for troubleshooting and resolving issues - Use of a wide range of software applications and tools to diagnose and resolve issues - Work closely with other Information Systems members to fulfill end-user needs - Assist other team members with project tasks as assigned - Build and maintain positive relationships with vendors, OAG employees, and IS team members - Serve as backup for the network engineer on an as needed basis - Performs other duties as assigned with the ability to sometimes work evenings and weekends QUALIFICATIONS: Bachelor's degree in Computer Science, Information Systems or a technology focused major or at least five years of related working experience. Microsoft Systems Administration/System Engineer certification is a plus. Working experience with Windows operating systems (specifically Server 2012), servers, applications (VM Ware knowledge required). Working knowledge of VOIP systems with experience configuring Cisco Call Manager and Unity Systems (Adds/Moves/Changes). Understanding of network troubleshooting, SAN, VPN, firewall and Internet connectivity (DHCP, DNS, and wireless). Candidates must possess good interpersonal, customer support, verbal and technical writing skills and be a self-starter with ability to achieve deadline driven priorities is essential. Candidates must have the ability to collaborate and work in a team environment; exhibit professional initiative and self direction; and the willingness and ability to document knowledge and share with others is required. Strong communication skills and the creativity as a problem solver is a must. Must have a passion for new technologies, motivation and time management skills and attention to detail. Candidates must be a U.S. citizen, possess a U.S. Work Permit or have Permanent Residency.
Apertus Partners Chesapeake, VA, Chesapeake, Virginia, United States
Jan 16, 2019
Contractor
Apertus Partners' Department of Information Technology IT Enterprise Operations Team is searching for an IT Senior Systems Engineer that is potentially capable of being a Team Lead. This position will be a hands on the keyboard technical position responsible for senior system engineering of an IT infrastructure environment. The systems engineering team is responsible for server builds and support, network engineering, storage solutions, messaging and directory services, remote working technologies and IT customer service. The IT Senior Systems Engineer will be the resident POC/SME per infrastructure platforms and systems engineering efforts for the City of Chesapeake DIT as efforts matriculate from Conceptual phase through Implementation phase while also supporting Current Operations. This position supports the coordination of and delivery of IT system engineering and operational support services to include IT system engineering, IT operational issues, IT network engineering, IT infrastructure support services, IT server management and asset inventories, requests for new IT infrastructure services and improvements in IT workflow processes. There may be occasional lifting up to 35 pounds including activities such as moving files and small equipment. This is a hands-on the keyboard/technical position with some reporting responsibilities. The IT Senior Systems Engineer will have experience with large enterprise system infrastructure platforms to include network communication/topology, server infrastructure, messaging and directory services, systems engineering design/implementation, IT security and IT disaster recovery. The IT Systems Engineer Team Lead will have the following minimal qualifications: -5 to 7 years experience relating to systems engineering of large enterprise systems with a specialty in at least two of the following arenas. Network Communications/Topology, Server Infrastructure, Messaging and Directory Services, IT Storage Solutions, IT Security, Systems Engineering and IT Disaster Recovery. -5 to 7 years experience of IT server and network systems with emphasis on IT systems engineering and operations technical support services. -5 to 7 years experience of IT server based applications and the life-cycle management with a demonstrated ability and skill to analyze, evaluate, and resolve complex IT problems. -Strong understanding and familiarity with the following technologies: VMWARE ESX Hosts 6.0; VSHPERE Client 6.0; Hyper - V and Fail Over Manger Clusters; Exchange 2008 R2 Server with exchange 2010 version; HP Blade Chassis C 7000; HP Blade servers; Unitrends and DPM Backups; HP 3 PAR, EMC, Left Hand and Quantum Storage; vADC Load Balancer; Alteon VX Radware; Cisco Layer 2 and Layer 3 Routers; Core 4506; Nexus 5k; HP Aruba Layer 2 and Layer 3 and Core 5406 5412; HPE Blade Switches and Flex Switches 5700; MITEL , SIEMENS , ATOS VoIP Systems; Sophos XG-750, RedBox; -7 to 9 years experience of IT customer service experience and understanding of a complex multi-vendor matrixed IT environment. -3 to 5 years experience of IT cross-functional awareness and how the IT platforms support the functional business needs. -3 to 5 years experience bringing new Infrastructure platforms to fruition from concept to implementation. -College Degree in IT field and/or at least 10 years of IT experience. -Although it is not a requirement, at least 3 years experience supporting public sector IT environments. This position is targeted to last 6 months to a year.
Apertus Partners Savannah, GA, Savannah, Georgia, United States
Jan 16, 2019
Full time
The Cashier operates a cash register, thanks customers for their business, handles minor complaints, maintains guest check records, assists servers with summary sheets as applicable, maintains the appearance of the facility entrances, and may replenish the restroom supplies. BASIC SKILLS: Provide excellent customer service and resolve minor complaints Refer any major complaints to the on-site Manager or Director. Talking to others to convey information effectively. Using mathematics to solve problems. Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Ability to lift up to 30 pounds and stand for a normal shift, no more than 8 hours. Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. SOCIAL SKILLS: Greet all customers in a friendly and professional manner. Thank customers for their business. Inform customers of any upcoming specials. Being aware of others' reactions and understanding why they react as they do. Adjusting actions in relation to others' actions. Teaching others how to do something. Encourage repeat business. RESOURCE MANAGEMENT SKILLS: Managing one's own time. Eliminate waster wherever possible. Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to perform specific tasks. TASKS: Receive payment by cash, check, credit cards, vouchers, or automatic debits. Issue receipts, refunds, credits, or change due to customers. Assist customers by providing information and resolving their complaints. Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners. Greet customers entering establishments. Answer customers' questions, and provide information on procedures or policies. Sell tickets and other items to customers. Process merchandise returns and exchanges. Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans. Stock shelves, and mark prices on shelves and items. Request information or assistance using paging systems. Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change. Calculate total payments received during a time period, and reconcile this with total sales. Monitor checkout stations to ensure that they have adequate cash available and that they are staffed appropriately. Assist with duties in other areas of the store
Apertus Partners Richmond, VA, Richmond, Virginia, United States
Jan 16, 2019
Contractor
Apertus Partners is looking for a seasoned user experience web designer with extensive knowledge of external consumer facing websites and applications. You will act as a creative liaison to support our web portal project. You will design and enhance our customers' user experience and productivity by collaborating with Virginia Tax teams to generate new ideas, concepts, and functionality for the project. Important info to share about the IDEAL CANDIDATE : Someone with UX/UI and research experience; their portfolio should demonstrate fresher/current design work. Make sure to include the link to their portfolio on the resume (under the name is preferred). Mgrs will want to review work samples before they set up an interview with your candidate. Responsibilities: Provide expert proficiency, knowledge, and experience to web design and user experience by: - Analyzing and reviewing current prototypes/wireframes. - Providing recommendations and solutions to ensure web and user experience best practices and standards, - Creating new designs, concepts, mockups, and wireframes. - Defining, developing, planning, and outlining design solutions with multiple teams within Virginia Tax. Requirements: - 3-5 years professional experience in web, mobile, and application design - Proven history of designing responsive page layouts and interfaces - Superior knowledge in the principles of branding and design strategies - Strong understanding of good usability as it pertains to digital experiences - Demonstrated expert knowledge of web accessibility standards (508/WCAG compliance) - Willingness to mentor, coach, and advise in-house team and provide knowledge transfer including documentation - Excellent communication skills to effectively collaborate with designers, developers, functional architects, and communications teams - Demonstrated ability to effectively present and communicate ideas and creative vision - Ability to work well under pressure and time constraints - Proficiency in Adobe Creative Suite - Experience with MacOS and Windows 7-10 - Experience with Axure or other similar wireframing, rapid prototyping software tools Preferred Requirements: - Experience with key industries such as financial, utility experience. - Preferred Angular 6 or complex web development - Experience with deployment plans and schedules - Some experience with front end coding, such as HTML, CSS, Java, etc.