Keystone Symposia
Silverthorne, CO, USA
Keystone Symposia
Job Description
Job Title: Attendee Services Senior Specialist
Summary of Position: Keystone Symposia develops and produces conferences for the top biology researchers in the world. The Attendee Services Senior Specialist has an essential role in this by providing the best possible customer service experience. The Attendee Services Senior Specialist uses customer service and multitasking skills to answer phone calls and email in a timely, accurate and professional manner. Experience using CRM software (Salesforce, HubSpot, etc.), or familiarity with common CRM concepts and workflows is required. This department works to maintain the high attendee service scores received through our attendee surveys. This position is full-time (40 hours a week). All employees are required to work in our Silverthorne, CO office at least 2 days per week, the other days can be remote work.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the...