Computer World Services (CWS)Corporation
Scott Air Force Base, IL, United States
The candidate will serve as a System Operator supporting Service Desk functions providing user support with installation, maintenance, and troubleshooting support for existing IT related equipment including(but not limited to) Desktops, Printers, Peripherals, cabling, etc. Key Tasks and Responsibilities * Troubleshoot hardware and software problems related to desktop computers, Print servers, scanners, printers, PDAs (Blackberries/IPhones, IPads, Android), and peripherals (zip drives, external zips, scanners, etc.). * Knowledge of Microsoft Windows desktop operating systems and knowledge of applications, System Management Software, Microsoft’s Active Directory (AD) as related to integration of desktop systems into AD, and all aspects of Windows security to include any subsequent software releases/upgrades. * Ability to provide hardware maintenance such as board replacement, cable switching, communications assistance, and hardware installation and...