Confidential
Orange, CA, USA
Technical Operations Manager (F/T): Manage day-to-day IT Ops activities for IT Ops svcs; Prov leadership to leverage techs, processes, & disciplines delivering methods throughout IT Ops; Ensure service & satisfaction exceed published service lvls & coordinate escalation of issues. Dev IT Ops budget needs. IT Ops projects are defined/planned/executed. Lead & assist staff resp for deployment/ maintenance & support retail hardware/ software. Collab w/ retail app group on support & integrations/upgrades; Dev & respond service lvl agreements & metrics & maintain comprehensive doc processes, syst, networks & change-control. Ensure partners are managed & contracts are leveraged. Collab w/ leaders' IT functs to ensure quality of svcs & integration needs are met. Dev, motivate, & direct staff to create a productive team env. Offered Wage: $159,765/yr. Job loc: Orange, CA. Master's Deg Comp Science or any Eng reqd. Mail resumes: Attn: HR,...